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Investigating the trade-off between the effectiveness and efficiency of process modeling

Jeroen Bolle and Jan Claes (UGent)
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Abstract
Despite recent efforts to improve the quality of process models, we still observe a significant dissimilarity in quality between models. This paper focuses on the syntactic condition of process models, and how it is achieved. To this end, a dataset of 121 modeling sessions was investigated. By going through each of these sessions step by step, a separate ‘revision’ phase was identified for 81 of them. Next, by cutting the modeling process off at the start of the revision phase, a partial process model was exported for these modeling sessions. Finally, each partial model was compared with its corresponding final model, in terms of time, effort, and the number of syntactic errors made or solved, in search for a possible trade-off between the effectiveness and efficiency of process modeling. Based on the findings, we give a provisional explanation for the difference in syntactic quality of process models.
Keywords
conceptual modeling, process modeling, syntactic quality, revision phase, business process management

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Citation

Please use this url to cite or link to this publication:

Chicago
Bolle, Jeroen, and Jan Claes. 2019. “Investigating the Trade-off Between the Effectiveness and Efficiency of Process Modeling.” 16th International Conference on Business Process Management LNBIP 342: 121–132.
APA
Bolle, J., & Claes, J. (2019). Investigating the trade-off between the effectiveness and efficiency of process modeling. 16th International Conference on Business Process Management, LNBIP 342, 121–132. Presented at the 16th International Conference on Business Process Management.
Vancouver
1.
Bolle J, Claes J. Investigating the trade-off between the effectiveness and efficiency of process modeling. 16th International Conference on Business Process Management. Springer; 2019;LNBIP 342:121–32.
MLA
Bolle, Jeroen, and Jan Claes. “Investigating the Trade-off Between the Effectiveness and Efficiency of Process Modeling.” 16th International Conference on Business Process Management LNBIP 342 (2019): 121–132. Print.
@article{8569752,
  abstract     = {Despite recent efforts to improve the quality of process models, we still observe a significant dissimilarity in quality between models. This paper focuses on the syntactic condition of process models, and how it is achieved. To this end, a dataset of 121 modeling sessions was investigated. By going through each of these sessions step by step, a separate {\textquoteleft}revision{\textquoteright} phase was identified for 81 of them. Next, by cutting the modeling process off at the start of the revision phase, a partial process model was exported for these modeling sessions. Finally, each partial model was compared with its corresponding final model, in terms of time, effort, and the number of syntactic errors made or solved, in search for a possible trade-off between the effectiveness and efficiency of process modeling. Based on the findings, we give a provisional explanation for the difference in syntactic quality of process models.},
  author       = {Bolle, Jeroen and Claes, Jan},
  isbn         = {9783030116408},
  issn         = {1865-1348},
  journal      = {16th International Conference on Business Process Management},
  language     = {eng},
  location     = {Sydney},
  pages        = {121--132},
  publisher    = {Springer},
  title        = {Investigating the trade-off between the effectiveness and efficiency of process modeling},
  url          = {http://dx.doi.org/10.1007/978-3-030-11641-5\_10},
  volume       = {LNBIP 342},
  year         = {2019},
}

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