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Human-computer interaction to human-computer-context interaction : towards a conceptual framework for conducting user studies for shifting interfaces

Stephanie Van Hove (UGent) , Jolien De Letter (UGent) , Olivia De Ruyck (UGent) , Peter Conradie (UGent) , Anissa All (UGent) , Jelle Saldien (UGent) and Lieven De Marez (UGent)
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Abstract
Computer interfaces have been diversifying: from mobile and wearable technologies to the human body as an interface. Moreover, new sensing possibilities have allowed input to interfaces to go beyond the traditional mouse- and keyboard. This has resulted in a shift from manifest to latent interactions, where interactions between the human and the computer are becoming less visible. Currently, there is no framework available that fully captures the complexity of the multidimensional, multimodal, often latent interactions with these constantly shifting interfaces. In this manuscript, the Hu-man-Computer-Context Interaction (HCCI) framework is proposed. This framework defines 5 relevant interaction levels to be considered during user research in all stages of the new product development process in order to optimize user experience. More specifically, the interaction context is defined in terms of user-object, user-user, user-content, user-platform and user-context interactions. The HCCI framework serves as a concrete tool to use in a new product development process by HCI researchers, design-ers, and developers and aims to be technology independent and future-proof. This framework is a preliminary suggestion to be matched against other innovation devel-opment projects and needs to be further validated.
Keywords
Human-Computer Interaction, Ubiquitous Computing, Interaction Context, User Research, Product Design, Product Evaluation, Framework, User Experience

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Chicago
Van Hove, Stephanie, Jolien De Letter, Olivia De Ruyck, Peter Conradie, Anissa All, Jelle Saldien, and Lieven De Marez. 2018. “Human-computer Interaction to Human-computer-context Interaction : Towards a Conceptual Framework for Conducting User Studies for Shifting Interfaces.” In International Conference on Human-Computer Interaction. Berlin, Heidelberg: Springer.
APA
Van Hove, S., De Letter, J., De Ruyck, O., Conradie, P., All, A., Saldien, J., & De Marez, L. (2018). Human-computer interaction to human-computer-context interaction : towards a conceptual framework for conducting user studies for shifting interfaces. International Conference on Human-Computer Interaction. Presented at the 20th International Conference on Human-Computer Interaction, Berlin, Heidelberg: Springer.
Vancouver
1.
Van Hove S, De Letter J, De Ruyck O, Conradie P, All A, Saldien J, et al. Human-computer interaction to human-computer-context interaction : towards a conceptual framework for conducting user studies for shifting interfaces. International Conference on Human-Computer Interaction. Berlin, Heidelberg: Springer; 2018.
MLA
Van Hove, Stephanie, Jolien De Letter, Olivia De Ruyck, et al. “Human-computer Interaction to Human-computer-context Interaction : Towards a Conceptual Framework for Conducting User Studies for Shifting Interfaces.” International Conference on Human-Computer Interaction. Berlin, Heidelberg: Springer, 2018. Print.
@inproceedings{8560624,
  abstract     = {Computer interfaces have been diversifying: from mobile and wearable technologies to the human body as an interface. Moreover, new sensing possibilities have allowed input to interfaces to go beyond the traditional mouse- and keyboard. This has resulted in a shift from manifest to latent interactions, where interactions between the human and the computer are becoming less visible. Currently, there is no framework available that fully captures the complexity of the multidimensional, multimodal, often latent interactions with these constantly shifting interfaces. In this manuscript, the Hu-man-Computer-Context Interaction (HCCI) framework is proposed. This framework defines 5 relevant interaction levels to be considered during user research in all stages of the new product development process in order to optimize user experience. More specifically, the interaction context is defined in terms of user-object, user-user, user-content, user-platform and user-context interactions. The HCCI framework serves as a concrete tool to use in a new product development process by HCI researchers, design-ers, and developers and aims to be technology independent and future-proof. This framework is a preliminary suggestion to be matched against other innovation devel-opment projects and needs to be further validated.},
  author       = {Van Hove, Stephanie and De Letter, Jolien and De Ruyck, Olivia and Conradie, Peter and All, Anissa and Saldien, Jelle and De Marez, Lieven},
  booktitle    = {International Conference on Human-Computer Interaction},
  language     = {eng},
  location     = {Las Vegas, Nevada},
  publisher    = {Springer},
  title        = {Human-computer interaction to human-computer-context interaction : towards a conceptual framework for conducting user studies for shifting interfaces},
  year         = {2018},
}