Advanced search

The importance of nonverbal behaviour in assessment: A test of a new research methodology

(2015)
Author
Organization
Abstract
Purpose Studies of nonverbal behaviour usually use manual coding, which impedes time and resource efficiency. This study proposes the use of new digital technology to automatically code nonverbal behaviour in social interactions. Using this technology, we examine the relative importance of nonverbal behaviours in comparison to verbal impression management tactics in predicting assessment ratings. Design Last-year master students (N = 109) engaged in a role play assessment centre exercise in which they were rated on four dimensions. Assertive and defensive impression management tactics were coded manually whereas nonverbal behaviours were coded manually and automatically. Results The automated coding of nonverbal behaviour only showed reliable results for gesturing. Therefore, only this automated measurement was used in our analyses, together with the manual coding of other nonverbal features. Results showed that nonverbal behaviours were highly correlated, suggesting a behavioural synchronization. Impression management tactics were significantly related to assessment ratings. However, there was no relationship between the nonverbal behaviours and the assessment centre skills, after controlling for assertive and defensive impression management tactics. Limitations Further technological development is needed to code other nonverbal features. Practical Implications Results suggest that people’s nonverbal behaviour does not influence how they are rated on assessment centre skills, indicating that what people are saying could be more important than how they are behaving nonverbally. Value The study proposes new technology, adapted from engineering sciences, to measure gesturing automatically and gives new insights on the relative importance of nonverbal behaviour in assessment.

Citation

Please use this url to cite or link to this publication:

Chicago
Corneillie, Elias, Eveline Schollaert, Filip Lievens, and Frederik Anseel. 2015. “The Importance of Nonverbal Behaviour in Assessment: A Test of a New Research Methodology.” In .
APA
Corneillie, E., Schollaert, E., Lievens, F., & Anseel, F. (2015). The importance of nonverbal behaviour in assessment: A test of a new research methodology. Presented at the 17th congress of the European Association of Work and Organizational Psychology.
Vancouver
1.
Corneillie E, Schollaert E, Lievens F, Anseel F. The importance of nonverbal behaviour in assessment: A test of a new research methodology. 2015.
MLA
Corneillie, Elias, Eveline Schollaert, Filip Lievens, et al. “The Importance of Nonverbal Behaviour in Assessment: A Test of a New Research Methodology.” 2015. Print.
@inproceedings{8548764,
  abstract     = {Purpose
Studies of nonverbal behaviour usually use manual coding, which impedes time and resource efficiency.  This study proposes the use of new digital technology to automatically code nonverbal behaviour in social interactions. Using this technology, we examine the relative importance of nonverbal behaviours in comparison to verbal impression management tactics in predicting assessment ratings. 
Design
Last-year master students (N = 109) engaged in a role play assessment centre exercise in which they were rated on four dimensions. Assertive and defensive impression management tactics were coded manually whereas nonverbal behaviours were coded manually and automatically. 
Results
The automated coding  of nonverbal behaviour only showed reliable results for gesturing. Therefore, only this automated measurement was used in our analyses, together with the manual coding of other nonverbal features. Results showed that nonverbal behaviours were highly correlated, suggesting a behavioural synchronization. Impression management tactics were significantly related to assessment ratings. However, there was no relationship between the nonverbal behaviours and the assessment centre skills, after controlling for assertive and defensive impression management tactics.
Limitations
Further technological development is needed to code other nonverbal features.
Practical Implications
Results suggest that people{\textquoteright}s nonverbal behaviour does not influence how they are rated on assessment centre skills, indicating that what people are saying could be more important than how they are behaving nonverbally.
Value
The study proposes new technology, adapted from engineering sciences, to measure gesturing automatically and gives new insights on the relative importance of nonverbal behaviour in assessment.
},
  author       = {Corneillie, Elias and Schollaert, Eveline and Lievens, Filip and Anseel, Frederik},
  location     = {Oslo},
  title        = {The importance of nonverbal behaviour in assessment: A test of a new research methodology},
  year         = {2015},
}