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Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process

Jonas De Vos (UGent) and Frank Witlox (UGent)
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Abstract
Over the past years a substantial amount of studies has indicated that travel satisfaction is affected by a wide range of elements such as trip duration, travel mode choice and travel-related attitudes. However, what is less explored is that this travel satisfaction is not only an outcome of travel-related preferences and choices, but that travel satisfaction can also be a predictor of travel-related components. In this conceptual paper we tend to fill the gaps in the existing − albeit rather fragmented − literature concerning travel satisfaction. We provide an overview of the elements explaining travel satisfaction, and possible outcomes of travel satisfaction, with a focus on (i) subjective well-being, (ii) travel mode choice, (iii) travel-related attitudes, and (iv) the residential location. Furthermore, we suggest a continuous cyclical process including the four above mentioned elements in which travel satisfaction plays an essential role.
Keywords
Travel satisfaction, Subjective well-being, Travel mode choice, Attitudes, Residential location

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Chicago
De Vos, Jonas, and Frank Witlox. 2018. “Travel Satisfaction Revisited : on the Pivotal Role of Travel Satisfaction in Conceptualizing a Travel Behavior Process.” In Transportation Research Board 97th Annual Meeting Compendium of Papers.
APA
De Vos, Jonas, & Witlox, F. (2018). Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process. Transportation Research Board 97th annual meeting compendium of papers. Presented at the 97th Annual meeting of the Transportation Research Board (TRB).
Vancouver
1.
De Vos J, Witlox F. Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process. Transportation Research Board 97th annual meeting compendium of papers. 2018.
MLA
De Vos, Jonas, and Frank Witlox. “Travel Satisfaction Revisited : on the Pivotal Role of Travel Satisfaction in Conceptualizing a Travel Behavior Process.” Transportation Research Board 97th Annual Meeting Compendium of Papers. 2018. Print.
@inproceedings{8546202,
  abstract     = {Over the past years a substantial amount of studies has indicated that travel satisfaction is affected by a wide range of elements such as trip duration, travel mode choice and travel-related attitudes. However, what is less explored is that this travel satisfaction is not only an outcome of travel-related preferences and choices, but that travel satisfaction can also be a predictor of travel-related components. In this conceptual paper we tend to fill the gaps in the existing \ensuremath{-} albeit rather fragmented \ensuremath{-} literature concerning travel satisfaction. We provide an overview of the elements explaining travel satisfaction, and possible outcomes of travel satisfaction, with a focus on (i) subjective well-being, (ii) travel mode choice, (iii) travel-related attitudes, and (iv) the residential location. Furthermore, we suggest a continuous cyclical process including the four above mentioned elements in which travel satisfaction plays an essential role.},
  author       = {De Vos, Jonas and Witlox, Frank},
  booktitle    = {Transportation Research Board 97th annual meeting compendium of papers},
  keyword      = {Travel satisfaction,Subjective well-being,Travel mode choice,Attitudes,Residential location},
  language     = {eng},
  location     = {Washington, DC, USA},
  pages        = {14},
  title        = {Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process},
  year         = {2018},
}