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Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process

Jonas De Vos (UGent) and Frank Witlox (UGent)
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Abstract
Over the past years a substantial amount of studies has indicated that travel satisfaction is affected by a wide range of elements such as trip duration, travel mode choice and travel-related attitudes. However, what is less explored is that this travel satisfaction is not only an outcome of travel-related preferences and choices, but that travel satisfaction can also be a predictor of travel-related components. In this conceptual paper we tend to fill the gaps in the existing − albeit rather fragmented − literature concerning travel satisfaction. We provide an overview of the elements explaining travel satisfaction, and possible outcomes of travel satisfaction, with a focus on (i) subjective well-being, (ii) travel mode choice, (iii) travel-related attitudes, and (iv) the residential location. Furthermore, we suggest a continuous cyclical process including the four above mentioned elements in which travel satisfaction plays an essential role.
Keywords
Travel satisfaction, Subjective well-being, Travel mode choice, Attitudes, Residential location

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MLA
De Vos, Jonas, and Frank Witlox. “Travel Satisfaction Revisited : on the Pivotal Role of Travel Satisfaction in Conceptualizing a Travel Behavior Process.” Transportation Research Board 97th Annual Meeting Compendium of Papers. 2018. Print.
APA
De Vos, Jonas, & Witlox, F. (2018). Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process. Transportation Research Board 97th annual meeting compendium of papers. Presented at the 97th Annual meeting of the Transportation Research Board (TRB).
Chicago author-date
De Vos, Jonas, and Frank Witlox. 2018. “Travel Satisfaction Revisited : on the Pivotal Role of Travel Satisfaction in Conceptualizing a Travel Behavior Process.” In Transportation Research Board 97th Annual Meeting Compendium of Papers.
Chicago author-date (all authors)
De Vos, Jonas, and Frank Witlox. 2018. “Travel Satisfaction Revisited : on the Pivotal Role of Travel Satisfaction in Conceptualizing a Travel Behavior Process.” In Transportation Research Board 97th Annual Meeting Compendium of Papers.
Vancouver
1.
De Vos J, Witlox F. Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process. Transportation Research Board 97th annual meeting compendium of papers. 2018.
IEEE
[1]
J. De Vos and F. Witlox, “Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process,” in Transportation Research Board 97th annual meeting compendium of papers, Washington, DC, USA, 2018.
@inproceedings{8546202,
  abstract     = {Over the past years a substantial amount of studies has indicated that travel satisfaction is affected by a wide range of elements such as trip duration, travel mode choice and travel-related attitudes. However, what is less explored is that this travel satisfaction is not only an outcome of travel-related preferences and choices, but that travel satisfaction can also be a predictor of travel-related components. In this conceptual paper we tend to fill the gaps in the existing − albeit rather fragmented − literature concerning travel satisfaction. We provide an overview of the elements explaining travel satisfaction, and possible outcomes of travel satisfaction, with a focus on (i) subjective well-being, (ii) travel mode choice, (iii) travel-related attitudes, and (iv) the residential location. Furthermore, we suggest a continuous cyclical process including the four above mentioned elements in which travel satisfaction plays an essential role.},
  author       = {De Vos, Jonas and Witlox, Frank},
  booktitle    = {Transportation Research Board 97th annual meeting compendium of papers},
  keywords     = {Travel satisfaction,Subjective well-being,Travel mode choice,Attitudes,Residential location},
  language     = {eng},
  location     = {Washington, DC, USA},
  pages        = {14},
  title        = {Travel satisfaction revisited : on the pivotal role of travel satisfaction in conceptualizing a travel behavior process},
  year         = {2018},
}