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Action research as a framework to evaluate the operations of a living lab

Sara Logghe (UGent) and Dimitri Schuurman (UGent)
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Abstract
In this article, we propose an action research approach to capture and act upon the delights and frustrations of panel members who participate in living lab research in order to optimize the operations of the living lab itself. We used this approach to test the effectiveness of action research in providing guidelines to practitioners to evaluate and design effective and sustainable user involvement processes in living labs. We conducted a focused literature review and an in-depth case study of both the integration of a researcher within the community and the implementation of an action research project within an existing living lab. This living lab is regarded as both a forerunner and a best-practice example in Europe. Based on our findings, we recommend co-creating the "operations" of a living lab with the users themselves following a combined action research and living lab approach.
Keywords
DESIGN, action research, participatory action research, panel management, user, research, living lab

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Citation

Please use this url to cite or link to this publication:

MLA
Logghe, Sara, and Dimitri Schuurman. “Action Research as a Framework to Evaluate the Operations of a Living Lab.” TECHNOLOGY INNOVATION MANAGEMENT REVIEW, vol. 7, no. 2, 2017, pp. 35–41.
APA
Logghe, S., & Schuurman, D. (2017). Action research as a framework to evaluate the operations of a living lab. TECHNOLOGY INNOVATION MANAGEMENT REVIEW, 7(2), 35–41.
Chicago author-date
Logghe, Sara, and Dimitri Schuurman. 2017. “Action Research as a Framework to Evaluate the Operations of a Living Lab.” TECHNOLOGY INNOVATION MANAGEMENT REVIEW 7 (2): 35–41.
Chicago author-date (all authors)
Logghe, Sara, and Dimitri Schuurman. 2017. “Action Research as a Framework to Evaluate the Operations of a Living Lab.” TECHNOLOGY INNOVATION MANAGEMENT REVIEW 7 (2): 35–41.
Vancouver
1.
Logghe S, Schuurman D. Action research as a framework to evaluate the operations of a living lab. TECHNOLOGY INNOVATION MANAGEMENT REVIEW. 2017;7(2):35–41.
IEEE
[1]
S. Logghe and D. Schuurman, “Action research as a framework to evaluate the operations of a living lab,” TECHNOLOGY INNOVATION MANAGEMENT REVIEW, vol. 7, no. 2, pp. 35–41, 2017.
@article{8540134,
  abstract     = {{In this article, we propose an action research approach to capture and act upon the delights and frustrations of panel members who participate in living lab research in order to optimize the operations of the living lab itself. We used this approach to test the effectiveness of action research in providing guidelines to practitioners to evaluate and design effective and sustainable user involvement processes in living labs. We conducted a focused literature review and an in-depth case study of both the integration of a researcher within the community and the implementation of an action research project within an existing living lab. This living lab is regarded as both a forerunner and a best-practice example in Europe. Based on our findings, we recommend co-creating the "operations" of a living lab with the users themselves following a combined action research and living lab approach.}},
  author       = {{Logghe, Sara and Schuurman, Dimitri}},
  issn         = {{1927-0321}},
  journal      = {{TECHNOLOGY INNOVATION MANAGEMENT REVIEW}},
  keywords     = {{DESIGN,action research,participatory action research,panel management,user,research,living lab}},
  language     = {{eng}},
  number       = {{2}},
  pages        = {{35--41}},
  title        = {{Action research as a framework to evaluate the operations of a living lab}},
  url          = {{http://timreview.ca/article/1056}},
  volume       = {{7}},
  year         = {{2017}},
}