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Unraveling service delivery networks of customers with complex service needs

Katrien Verleye (UGent) , Bart Larivière (UGent) and Aurelia De Swaef (UGent)
(2017)
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Citation

Please use this url to cite or link to this publication:

Chicago
Verleye, Katrien, Bart Larivière, and Aurelia De Swaef. 2017. “Unraveling Service Delivery Networks of Customers with Complex Service Needs.” In .
APA
Verleye, Katrien, Larivière, B., & De Swaef, A. (2017). Unraveling service delivery networks of customers with complex service needs. Presented at the 15th International Research Symposium on Service Excellence in Management (QUIS 15).
Vancouver
1.
Verleye K, Larivière B, De Swaef A. Unraveling service delivery networks of customers with complex service needs. 2017.
MLA
Verleye, Katrien, Bart Larivière, and Aurelia De Swaef. “Unraveling Service Delivery Networks of Customers with Complex Service Needs.” 2017. Print.
@inproceedings{8533121,
  author       = {Verleye, Katrien and Larivi{\`e}re, Bart and De Swaef, Aurelia},
  location     = {Porto, Portugal},
  title        = {Unraveling service delivery networks of customers with complex service needs},
  year         = {2017},
}