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A quantitative study of the link between business process management and digital innovation

Amy Van Looy UGent (2017) Business Process Management Forum, BPM Forum 2017. In Lecture Notes in Business Information Processing 297. p.177-192
abstract
The current digital era is characterized by increasing globalization and a fast evolution in new technologies (e.g. social media, mobile, cloud, big data analytics, Internet of Things and smart devices). Since organizations are exponentially challenged to achieve business results more effectively and efficiently, topics such as process performance and the constant search for optimizations and transformations are key. Business Process Management (BPM) and digital innovation are both ways for organizations to constantly improve, change and excel. Nonetheless, more research is needed on the intersection between these two approaches. While current literature acknowledges a link between BPM and digital innovation, this study digs deeper into the digital innovation strategies that organizations apply to incorporate technological transformations into their business processes. Based on our survey findings, we open the discussion about the strength of the assumed relationship between BPM and digital innovation, and which implications can be drawn.
Please use this url to cite or link to this publication:
author
organization
year
type
conference (other)
publication status
published
subject
keyword
Process change management, Lifecycle management, Capability, Critical success factor, Adoption, Digital innovation, Digital transformation
in
Business Process Management Forum, BPM Forum 2017
editor
Josep Carmona, Gregor Engels and Akhil Kumar
series title
Lecture Notes in Business Information Processing
volume
297
pages
16 pages
publisher
Springer
place of publication
Switzerland
conference name
Business Process Management Conference
conference organizer
UPC
conference location
Barcelona
conference start
2017-09-10
conference end
2017-09-15
ISSN
1865-1348
ISBN
978-3-319-65014-2
DOI
10.1007/978-3-319-65015-9_11
language
English
UGent publication?
yes
classification
C1
copyright statement
I have transferred the copyright for this publication to the publisher
id
8530902
handle
http://hdl.handle.net/1854/LU-8530902
alternative location
https://link.springer.com/chapter/10.1007/978-3-319-65015-9_11
date created
2017-09-11 16:29:10
date last changed
2017-10-02 08:09:59
@inproceedings{8530902,
  abstract     = {The current digital era is characterized by increasing globalization and a fast evolution in new technologies (e.g. social media, mobile, cloud, big data analytics, Internet of Things and smart devices). Since organizations are exponentially challenged to achieve business results more effectively and efficiently, topics such as process performance and the constant search for optimizations and transformations are key. Business Process Management (BPM) and digital innovation are both ways for organizations to constantly improve, change and excel. Nonetheless, more research is needed on the intersection between these two approaches. While current literature acknowledges a link between BPM and digital innovation, this study digs deeper into the digital innovation strategies that organizations apply to incorporate technological transformations into their business processes. Based on our survey findings, we open the discussion about the strength of the assumed relationship between BPM and digital innovation, and which implications can be drawn.},
  author       = {Van Looy, Amy},
  booktitle    = {Business Process Management Forum, BPM Forum 2017},
  editor       = {Carmona, Josep and Engels, Gregor and Kumar, Akhil},
  isbn         = {978-3-319-65014-2},
  issn         = {1865-1348},
  keyword      = {Process change management,Lifecycle management,Capability,Critical success factor,Adoption,Digital innovation,Digital transformation},
  language     = {eng},
  location     = {Barcelona},
  pages        = {177--192},
  publisher    = {Springer},
  title        = {A quantitative study of the link between business process management and digital innovation},
  url          = {http://dx.doi.org/10.1007/978-3-319-65015-9\_11},
  volume       = {297},
  year         = {2017},
}

Chicago
Van Looy, Amy. 2017. “A Quantitative Study of the Link Between Business Process Management and Digital Innovation.” In Business Process Management Forum, BPM Forum 2017, ed. Josep Carmona, Gregor Engels, and Akhil Kumar, 297:177–192. Switzerland: Springer.
APA
Van Looy, Amy. (2017). A quantitative study of the link between business process management and digital innovation. In J. Carmona, G. Engels, & A. Kumar (Eds.), Business Process Management Forum, BPM Forum 2017 (Vol. 297, pp. 177–192). Presented at the Business Process Management Conference, Switzerland: Springer.
Vancouver
1.
Van Looy A. A quantitative study of the link between business process management and digital innovation. In: Carmona J, Engels G, Kumar A, editors. Business Process Management Forum, BPM Forum 2017. Switzerland: Springer; 2017. p. 177–92.
MLA
Van Looy, Amy. “A Quantitative Study of the Link Between Business Process Management and Digital Innovation.” Business Process Management Forum, BPM Forum 2017. Ed. Josep Carmona, Gregor Engels, & Akhil Kumar. Vol. 297. Switzerland: Springer, 2017. 177–192. Print.