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A quantitative study of the link between business process management and digital innovation

Amy Van Looy (UGent)
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Abstract
The current digital era is characterized by increasing globalization and a fast evolution in new technologies (e.g. social media, mobile, cloud, big data analytics, Internet of Things and smart devices). Since organizations are exponentially challenged to achieve business results more effectively and efficiently, topics such as process performance and the constant search for optimizations and transformations are key. Business Process Management (BPM) and digital innovation are both ways for organizations to constantly improve, change and excel. Nonetheless, more research is needed on the intersection between these two approaches. While current literature acknowledges a link between BPM and digital innovation, this study digs deeper into the digital innovation strategies that organizations apply to incorporate technological transformations into their business processes. Based on our survey findings, we open the discussion about the strength of the assumed relationship between BPM and digital innovation, and which implications can be drawn.
Keywords
Process change management, Lifecycle management, Capability, Critical success factor, Adoption, Digital innovation, Digital transformation

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Please use this url to cite or link to this publication:

Chicago
Van Looy, Amy. 2017. “A Quantitative Study of the Link Between Business Process Management and Digital Innovation.” In Business Process Management Forum, ed. Josep Carmona, Gregor Engels, and Akhil Kumar, 297:177–192. Switzerland: Springer.
APA
Van Looy, Amy. (2017). A quantitative study of the link between business process management and digital innovation. In J. Carmona, G. Engels, & A. Kumar (Eds.), BUSINESS PROCESS MANAGEMENT FORUM (Vol. 297, pp. 177–192). Presented at the 15th International Conference on Business Process Management (BPM) , Switzerland: Springer.
Vancouver
1.
Van Looy A. A quantitative study of the link between business process management and digital innovation. In: Carmona J, Engels G, Kumar A, editors. BUSINESS PROCESS MANAGEMENT FORUM. Switzerland: Springer; 2017. p. 177–92.
MLA
Van Looy, Amy. “A Quantitative Study of the Link Between Business Process Management and Digital Innovation.” Business Process Management Forum. Ed. Josep Carmona, Gregor Engels, & Akhil Kumar. Vol. 297. Switzerland: Springer, 2017. 177–192. Print.
@inproceedings{8530902,
  abstract     = {The current digital era is characterized by increasing globalization and a fast evolution in new technologies (e.g. social media, mobile, cloud, big data analytics, Internet of Things and smart devices). Since organizations are exponentially challenged to achieve business results more effectively and efficiently, topics such as process performance and the constant search for optimizations and transformations are key. Business Process Management (BPM) and digital innovation are both ways for organizations to constantly improve, change and excel. Nonetheless, more research is needed on the intersection between these two approaches. While current literature acknowledges a link between BPM and digital innovation, this study digs deeper into the digital innovation strategies that organizations apply to incorporate technological transformations into their business processes. Based on our survey findings, we open the discussion about the strength of the assumed relationship between BPM and digital innovation, and which implications can be drawn.},
  author       = {Van Looy, Amy},
  booktitle    = {BUSINESS PROCESS MANAGEMENT FORUM},
  editor       = {Carmona, Josep and Engels, Gregor and Kumar, Akhil},
  isbn         = {978-3-319-65014-2},
  issn         = {1865-1348},
  keyword      = {Process change management,Lifecycle management,Capability,Critical success factor,Adoption,Digital innovation,Digital transformation},
  language     = {eng},
  location     = {Barcelona, SPAIN },
  pages        = {177--192},
  publisher    = {Springer},
  title        = {A quantitative study of the link between business process management and digital innovation},
  url          = {http://dx.doi.org/10.1007/978-3-319-65015-9\_11},
  volume       = {297},
  year         = {2017},
}

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