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The role of specificity and apologies in excuse messages following train delay

Emiel Cracco UGent, Nicolas Dirix UGent and Christopher Reinders Folmer (2017) JOURNAL OF PUBLIC TRANSPORTATION . 20(2). p.131-151
Please use this url to cite or link to this publication:
author
organization
year
type
journalArticle (original)
publication status
published
journal title
JOURNAL OF PUBLIC TRANSPORTATION
volume
20
issue
2
pages
131 - 151
publisher
University of South Florida Libraries
ISSN
1077-291X
2375-0901
DOI
10.5038/2375-0901.20.2.7
language
English
UGent publication?
yes
classification
A1
id
8527568
handle
http://hdl.handle.net/1854/LU-8527568
date created
2017-07-25 13:01:34
date last changed
2017-08-02 09:20:16
@article{8527568,
  author       = {Cracco, Emiel and Dirix, Nicolas and Reinders Folmer, Christopher},
  issn         = {1077-291X},
  journal      = {JOURNAL OF PUBLIC TRANSPORTATION                            },
  language     = {eng},
  number       = {2},
  pages        = {131--151},
  publisher    = {University of South Florida Libraries},
  title        = {The role of specificity and apologies in excuse messages following train delay},
  url          = {http://dx.doi.org/10.5038/2375-0901.20.2.7},
  volume       = {20},
  year         = {2017},
}

Chicago
Cracco, Emiel, Nicolas Dirix, and Christopher Reinders Folmer. 2017. “The Role of Specificity and Apologies in Excuse Messages Following Train Delay.” Journal of Public Transportation  20 (2): 131–151.
APA
Cracco, E., Dirix, N., & Reinders Folmer, C. (2017). The role of specificity and apologies in excuse messages following train delay. JOURNAL OF PUBLIC TRANSPORTATION  , 20(2), 131–151.
Vancouver
1.
Cracco E, Dirix N, Reinders Folmer C. The role of specificity and apologies in excuse messages following train delay. JOURNAL OF PUBLIC TRANSPORTATION  . University of South Florida Libraries; 2017;20(2):131–51.
MLA
Cracco, Emiel, Nicolas Dirix, and Christopher Reinders Folmer. “The Role of Specificity and Apologies in Excuse Messages Following Train Delay.” JOURNAL OF PUBLIC TRANSPORTATION  20.2 (2017): 131–151. Print.