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Who says what during crises? A study about the interplay between gender similarity with the spokesperson and crisis response strategy

Hannelore Crijns (UGent) , An-Sofie Claeys (UGent) , Veroline Cauberghe (UGent) and Liselot Hudders (UGent)
Author
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Keywords
Crisis communication, Gender similarity, Empathy, Organizational reputation, Crisis response strategy, Apologies

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Please use this url to cite or link to this publication:

MLA
Crijns, Hannelore, et al. “Who Says What during Crises? A Study about the Interplay between Gender Similarity with the Spokesperson and Crisis Response Strategy.” JOURNAL OF BUSINESS RESEARCH, vol. 79, Elsevier BV, 2017, pp. 143–51.
APA
Crijns, H., Claeys, A.-S., Cauberghe, V., & Hudders, L. (2017). Who says what during crises? A study about the interplay between gender similarity with the spokesperson and crisis response strategy. JOURNAL OF BUSINESS RESEARCH, 79, 143–151.
Chicago author-date
Crijns, Hannelore, An-Sofie Claeys, Veroline Cauberghe, and Liselot Hudders. 2017. “Who Says What during Crises? A Study about the Interplay between Gender Similarity with the Spokesperson and Crisis Response Strategy.” JOURNAL OF BUSINESS RESEARCH 79: 143–51.
Chicago author-date (all authors)
Crijns, Hannelore, An-Sofie Claeys, Veroline Cauberghe, and Liselot Hudders. 2017. “Who Says What during Crises? A Study about the Interplay between Gender Similarity with the Spokesperson and Crisis Response Strategy.” JOURNAL OF BUSINESS RESEARCH 79: 143–151.
Vancouver
1.
Crijns H, Claeys A-S, Cauberghe V, Hudders L. Who says what during crises? A study about the interplay between gender similarity with the spokesperson and crisis response strategy. JOURNAL OF BUSINESS RESEARCH. 2017;79:143–51.
IEEE
[1]
H. Crijns, A.-S. Claeys, V. Cauberghe, and L. Hudders, “Who says what during crises? A study about the interplay between gender similarity with the spokesperson and crisis response strategy,” JOURNAL OF BUSINESS RESEARCH, vol. 79, pp. 143–151, 2017.
@article{8526796,
  author       = {Crijns, Hannelore and Claeys, An-Sofie and Cauberghe, Veroline and Hudders, Liselot},
  issn         = {0148-2963},
  journal      = {JOURNAL OF BUSINESS RESEARCH},
  keywords     = {Crisis communication,Gender similarity,Empathy,Organizational reputation,Crisis response strategy,Apologies},
  language     = {eng},
  pages        = {143--151},
  publisher    = {Elsevier BV},
  title        = {Who says what during crises? A study about the interplay between gender similarity with the spokesperson and crisis response strategy},
  url          = {http://dx.doi.org/10.1016/j.jbusres.2017.06.010},
  volume       = {79},
  year         = {2017},
}

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