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Job satisfaction in relation to communication in health care among nurses : a narrative review and pratical recommendations

Peter Vermeir (UGent) , Sophie Degroote (UGent) , Dominique Vandijck (UGent) , An Mariman (UGent) , Myriam Deveugele (UGent) , Renaat Peleman (UGent) , Rik Verhaeghe (UGent) , Bart Cambré and Dirk Vogelaers (UGent)
(2017) SAGE OPEN. 7(2).
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Abstract
Worldwide, nurse shortage and high turnover rates are observed. Job satisfaction is a major determinant of retention and is influenced by intraorganizational communication and perceived communication satisfaction. This article presents a narrative review on communication satisfaction, job satisfaction, and their mutual relationship as well as their impact on turnover intention and burnout risk in the nursing profession. A literature search was conducted in the databases PubMed, Web of Science, and The Cochrane Library, and 47 articles were included. Descriptive analysis identified different types of social networks in the health care workplace. There is a positive association between communication and job satisfaction among nurses, translating into decreased turnover intention and burnout risk. Job satisfaction is required both for organizational stability as for coguaranteeing patient safety. This will be best achieved through an organization-wide multimodal prevention and intervention program, aimed at optimizing different modalities of interprofessional communication, workload, and job satisfaction.
Keywords
burnout, communication, work satisfaction, interpersonal communication, patient safety, TURNOVER, WORKING, BURNOUT, METAANALYSIS, MOTIVATION, HOSPITALS, VARIABLES, TEAMWORK, TAIWAN, INTENT

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Chicago
Vermeir, Peter, Sophie Degroote, Dominique Vandijck, An Mariman, Myriam Deveugele, Renaat Peleman, Rik Verhaeghe, Bart Cambré, and Dirk Vogelaers. 2017. “Job Satisfaction in Relation to Communication in Health Care Among Nurses : a Narrative Review and Pratical Recommendations.” Sage Open 7 (2).
APA
Vermeir, Peter, Degroote, S., Vandijck, D., Mariman, A., Deveugele, M., Peleman, R., Verhaeghe, R., et al. (2017). Job satisfaction in relation to communication in health care among nurses : a narrative review and pratical recommendations. SAGE OPEN, 7(2).
Vancouver
1.
Vermeir P, Degroote S, Vandijck D, Mariman A, Deveugele M, Peleman R, et al. Job satisfaction in relation to communication in health care among nurses : a narrative review and pratical recommendations. SAGE OPEN. 2017;7(2).
MLA
Vermeir, Peter, Sophie Degroote, Dominique Vandijck, et al. “Job Satisfaction in Relation to Communication in Health Care Among Nurses : a Narrative Review and Pratical Recommendations.” SAGE OPEN 7.2 (2017): n. pag. Print.
@article{8520845,
  abstract     = {Worldwide, nurse shortage and high turnover rates are observed. Job satisfaction is a major determinant of retention and is influenced by intraorganizational communication and perceived communication satisfaction. This article presents a narrative review on communication satisfaction, job satisfaction, and their mutual relationship as well as their impact on turnover intention and burnout risk in the nursing profession. A literature search was conducted in the databases PubMed, Web of Science, and The Cochrane Library, and 47 articles were included. Descriptive analysis identified different types of social networks in the health care workplace. There is a positive association between communication and job satisfaction among nurses, translating into decreased turnover intention and burnout risk. Job satisfaction is required both for organizational stability as for coguaranteeing patient safety. This will be best achieved through an organization-wide multimodal prevention and intervention program, aimed at optimizing different modalities of interprofessional communication, workload, and job satisfaction.},
  articleno    = {2158244017711486},
  author       = {Vermeir, Peter and Degroote, Sophie and Vandijck, Dominique and Mariman, An and Deveugele, Myriam and Peleman, Renaat and Verhaeghe, Rik and Cambr{\'e}, Bart and Vogelaers, Dirk},
  issn         = {2158-2440},
  journal      = {SAGE OPEN},
  language     = {eng},
  number       = {2},
  pages        = {11},
  title        = {Job satisfaction in relation to communication in health care among nurses : a narrative review and pratical recommendations},
  url          = {http://dx.doi.org/10.1177/2158244017711486},
  volume       = {7},
  year         = {2017},
}

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