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Overcoming barriers to experimentation in business-to-business living labs

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Abstract
Business-to-business (B2B) living lab projects have been mentioned in different areas of academic research, but the innovation management literature requires deeper analysis of their potential opportunities and challenges. Real-life experimentation is a key requirement for living labs as it enables deeper insights in the potential success of innovations. However, the literature has not provided insights on how living lab projects can implement real-life experimentation in B2B innovation projects and does not describe appropriate conditions for experimentation in these settings. In this study, we identified three main barriers preventing real-life experimentation in B2B living lab projects: the technological complexity, the need for integration, and the difficulty in identifying testers. The barriers are discussed in detailed and potential solutions are provided to help overcome these barriers and stimulate the adoption of real-life experimentation in B2B innovation projects.
Keywords
CUSTOMERS, INNOVATION, USERS, living labs, B2B, experimentation, user research, testing

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Chicago
D’Hauwers, Ruben, Aron-Levi Herregodts, Annabel Georges, Lynn Coorevits, Dimitri Schuurman, Olivier Rits, and Pieter Ballon. 2017. “Overcoming Barriers to Experimentation in Business-to-business Living Labs.” Technology Innovation Management Review 7 (2): 20–26.
APA
D’Hauwers, R., Herregodts, A.-L., Georges, A., Coorevits, L., Schuurman, D., Rits, O., & Ballon, P. (2017). Overcoming barriers to experimentation in business-to-business living labs. TECHNOLOGY INNOVATION MANAGEMENT REVIEW, 7(2), 20–26.
Vancouver
1.
D’Hauwers R, Herregodts A-L, Georges A, Coorevits L, Schuurman D, Rits O, et al. Overcoming barriers to experimentation in business-to-business living labs. TECHNOLOGY INNOVATION MANAGEMENT REVIEW. 2017;7(2):20–6.
MLA
D’Hauwers, Ruben, Aron-Levi Herregodts, Annabel Georges, et al. “Overcoming Barriers to Experimentation in Business-to-business Living Labs.” TECHNOLOGY INNOVATION MANAGEMENT REVIEW 7.2 (2017): 20–26. Print.
@article{8520510,
  abstract     = {Business-to-business (B2B) living lab projects have been mentioned in different areas of academic research, but the innovation management literature requires deeper analysis of their potential opportunities and challenges. Real-life experimentation is a key requirement for living labs as it enables deeper insights in the potential success of innovations. However, the literature has not provided insights on how living lab projects can implement real-life experimentation in B2B innovation projects and does not describe appropriate conditions for experimentation in these settings. In this study, we identified three main barriers preventing real-life experimentation in B2B living lab projects: the technological complexity, the need for integration, and the difficulty in identifying testers. The barriers are discussed in detailed and potential solutions are provided to help overcome these barriers and stimulate the adoption of real-life experimentation in B2B innovation projects.},
  author       = {D'Hauwers, Ruben and Herregodts, Aron-Levi and Georges, Annabel and Coorevits, Lynn and Schuurman, Dimitri and Rits, Olivier and Ballon, Pieter},
  issn         = {1927-0321},
  journal      = {TECHNOLOGY INNOVATION MANAGEMENT REVIEW},
  keywords     = {CUSTOMERS,INNOVATION,USERS,living labs,B2B,experimentation,user research,testing},
  language     = {eng},
  number       = {2},
  pages        = {20--26},
  title        = {Overcoming barriers to experimentation in business-to-business living labs},
  volume       = {7},
  year         = {2017},
}