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Institutional isomorphism, negativity bias and performance information use by politicians : a survey experiment

Bert George (UGent) , Adelien Decramer (UGent) , Mieke Audenaert (UGent) , Stijn Goeminne (UGent) and Martin Baekgaard
(2017)
Author
Organization
Abstract
New Public Management popularized performance measurement (PM) in public organizations. Underlying PM’s popularity, is the assumption that it injects performance information (PI) into decision-making thus rationalizing the ensuing decisions. Despite PM’s popularity, it is criticized. In part, this criticism results from the limited knowledge on why PI is used by politicians. We conduct a survey experiment based on real PI with 1.210 politicians. We hypothesize that PI has a positive impact on performance information use (PIU) when PI is benchmarked with a coercive, mimetic or normative institutional pressure. Moreover, we expect this positive impact to be stronger when PI is negative. We find that coercive and normative pressures indeed have a positive impact on intended PIU but only normative pressures have a positive impact on actual PIU. Moreover, mimetic pressures have a positive impact on actual PIU but only when PI is negative. Implications for practice and theory are discussed.
Keywords
Performance measurement, accounting information, institutional isomorphism, negativity bias, performance information use

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Citation

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MLA
George, Bert, et al. Institutional Isomorphism, Negativity Bias and Performance Information Use by Politicians : A Survey Experiment. 2017.
APA
George, B., Decramer, A., Audenaert, M., Goeminne, S., & Baekgaard, M. (2017). Institutional isomorphism, negativity bias and performance information use by politicians : a survey experiment. Presented at the 2017 International Research Society for Public Management Conference, Budapest.
Chicago author-date
George, Bert, Adelien Decramer, Mieke Audenaert, Stijn Goeminne, and Martin Baekgaard. 2017. “Institutional Isomorphism, Negativity Bias and Performance Information Use by Politicians : A Survey Experiment.” In .
Chicago author-date (all authors)
George, Bert, Adelien Decramer, Mieke Audenaert, Stijn Goeminne, and Martin Baekgaard. 2017. “Institutional Isomorphism, Negativity Bias and Performance Information Use by Politicians : A Survey Experiment.” In .
Vancouver
1.
George B, Decramer A, Audenaert M, Goeminne S, Baekgaard M. Institutional isomorphism, negativity bias and performance information use by politicians : a survey experiment. In 2017.
IEEE
[1]
B. George, A. Decramer, M. Audenaert, S. Goeminne, and M. Baekgaard, “Institutional isomorphism, negativity bias and performance information use by politicians : a survey experiment,” presented at the 2017 International Research Society for Public Management Conference, Budapest, 2017.
@inproceedings{8517990,
  abstract     = {{New Public Management popularized performance measurement (PM) in public organizations. Underlying PM’s popularity, is the assumption that it injects performance information (PI) into decision-making thus rationalizing the ensuing decisions. Despite PM’s popularity, it is criticized. In part, this criticism results from the limited knowledge on why PI is used by politicians. We conduct a survey experiment based on real PI with 1.210 politicians. We hypothesize that PI has a positive impact on performance information use (PIU) when PI is benchmarked with a coercive, mimetic or normative institutional pressure. Moreover, we expect this positive impact to be stronger when PI is negative. We find that coercive and normative pressures indeed have a positive impact on intended PIU but only normative pressures have a positive impact on actual PIU. Moreover, mimetic pressures have a positive impact on actual PIU but only when PI is negative. Implications for practice and theory are discussed.}},
  author       = {{George, Bert and Decramer, Adelien and Audenaert, Mieke and Goeminne, Stijn and Baekgaard, Martin}},
  keywords     = {{Performance measurement,accounting information,institutional isomorphism,negativity bias,performance information use}},
  language     = {{eng}},
  location     = {{Budapest}},
  pages        = {{28}},
  title        = {{Institutional isomorphism, negativity bias and performance information use by politicians : a survey experiment}},
  year         = {{2017}},
}