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What causes imbalance in complex service networks? Evidence from a public health service

Katrien Verleye UGent, Elina Jaakkola, Ian Hodgkinson, Gyuchan Thomas Jun, Gaby Odekerken-Schröder and Johan Quist (2017) JOURNAL OF SERVICE MANAGEMENT. 28(1). p.34-56
Please use this url to cite or link to this publication:
author
organization
year
type
journalArticle (original)
publication status
published
journal title
JOURNAL OF SERVICE MANAGEMENT
volume
28
issue
1
pages
34 - 56
ISSN
1757-5818
DOI
http://dx.doi.org/10.1108/JOSM-03-2016-0077
language
English
UGent publication?
yes
classification
A1
copyright statement
I have transferred the copyright for this publication to the publisher
id
8501365
handle
http://hdl.handle.net/1854/LU-8501365
date created
2017-01-11 08:36:42
date last changed
2017-05-02 11:58:30
@article{8501365,
  author       = {Verleye, Katrien and Jaakkola, Elina and Hodgkinson, Ian and Jun, Gyuchan Thomas and Odekerken-Schr{\"o}der, Gaby and Quist, Johan},
  issn         = {1757-5818},
  journal      = {JOURNAL OF SERVICE MANAGEMENT},
  language     = {eng},
  number       = {1},
  pages        = {34--56},
  title        = {What causes imbalance in complex service networks? Evidence from a public health service},
  url          = {http://dx.doi.org/http://dx.doi.org/10.1108/JOSM-03-2016-0077},
  volume       = {28},
  year         = {2017},
}

Chicago
Verleye, Katrien, Elina Jaakkola, Ian Hodgkinson, Gyuchan Thomas Jun, Gaby Odekerken-Schröder, and Johan Quist. 2017. “What Causes Imbalance in Complex Service Networks? Evidence from a Public Health Service.” Journal of Service Management 28 (1): 34–56.
APA
Verleye, Katrien, Jaakkola, E., Hodgkinson, I., Jun, G. T., Odekerken-Schröder, G., & Quist, J. (2017). What causes imbalance in complex service networks? Evidence from a public health service. JOURNAL OF SERVICE MANAGEMENT, 28(1), 34–56.
Vancouver
1.
Verleye K, Jaakkola E, Hodgkinson I, Jun GT, Odekerken-Schröder G, Quist J. What causes imbalance in complex service networks? Evidence from a public health service. JOURNAL OF SERVICE MANAGEMENT. 2017;28(1):34–56.
MLA
Verleye, Katrien, Elina Jaakkola, Ian Hodgkinson, et al. “What Causes Imbalance in Complex Service Networks? Evidence from a Public Health Service.” JOURNAL OF SERVICE MANAGEMENT 28.1 (2017): 34–56. Print.