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A Multi-disciplinary Approach towards the Design and Development of Value+ eHomeCare Services

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Abstract
Do you need spells, magic potions or wizard’s knowledge to approach the eHomeCare market in a successful way? The design and development of eHomeCare services consumes a lot of effort, time and money. Needs and value chain aspects of the eHealth(care) market are complex and sometimes unexpected factors arise during the introduction and first use of technology in the homecare setting. Take up ratios of new products and services are furthermore critical in the return on investment curve. Within this chapter we want to elaborate and share the methodology developed within the IBBT eHomeCare projects Coplintho and TranseCare, used to design and develop ICT related products and services in the homecare field. This implies putting user research up front and working with an interdisciplinary team. This chapter does not claim to offer exhaustive and theoretical knowledge on the subject, but it gives an overview of the practical insights we gained during the passed years. Often references are given for further literature study. Feedback on the subject is greatly encouraged and appreciated.
Keywords
eHomeCare multidisciplinary approach design development

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MLA
Ackaert, Ann, et al. “A Multi-Disciplinary Approach towards the Design and Development of Value+ EHomeCare Services.” Handbook of Digital Homecare, edited by Kanagasingam Yogesan et al., Springer, 2009, pp. 243–67, doi:10.1007/978-3-642-01387-4_12.
APA
Ackaert, A., Jacobs, A., Veys, A., Derboven, J., Van Gils, M., Buysse, H., … Verhoeve, P. (2009). A Multi-disciplinary Approach towards the Design and Development of Value+ eHomeCare Services. In K. Yogesan, L. Bos, P. Brett, & M. C. Gibbons (Eds.), Handbook of Digital Homecare (pp. 243–267). https://doi.org/10.1007/978-3-642-01387-4_12
Chicago author-date
Ackaert, Ann, An Jacobs, Annelies Veys, Jan Derboven, Mieke Van Gils, Heidi Buysse, Stijn Agten, and Piet Verhoeve. 2009. “A Multi-Disciplinary Approach towards the Design and Development of Value+ EHomeCare Services.” In Handbook of Digital Homecare, edited by Kanagasingam Yogesan, Lodewijk Bos, Peter Brett, and Michael Christopher Gibbons, 243–67. Berlin: Springer. https://doi.org/10.1007/978-3-642-01387-4_12.
Chicago author-date (all authors)
Ackaert, Ann, An Jacobs, Annelies Veys, Jan Derboven, Mieke Van Gils, Heidi Buysse, Stijn Agten, and Piet Verhoeve. 2009. “A Multi-Disciplinary Approach towards the Design and Development of Value+ EHomeCare Services.” In Handbook of Digital Homecare, ed by. Kanagasingam Yogesan, Lodewijk Bos, Peter Brett, and Michael Christopher Gibbons, 243–267. Berlin: Springer. doi:10.1007/978-3-642-01387-4_12.
Vancouver
1.
Ackaert A, Jacobs A, Veys A, Derboven J, Van Gils M, Buysse H, et al. A Multi-disciplinary Approach towards the Design and Development of Value+ eHomeCare Services. In: Yogesan K, Bos L, Brett P, Gibbons MC, editors. Handbook of Digital Homecare. Berlin: Springer; 2009. p. 243–67.
IEEE
[1]
A. Ackaert et al., “A Multi-disciplinary Approach towards the Design and Development of Value+ eHomeCare Services,” in Handbook of Digital Homecare, K. Yogesan, L. Bos, P. Brett, and M. C. Gibbons, Eds. Berlin: Springer, 2009, pp. 243–267.
@incollection{833294,
  abstract     = {{Do you need spells, magic potions or wizard’s knowledge to approach the eHomeCare market in a successful way? The design and development of eHomeCare services consumes a lot of effort, time and money. Needs and value chain aspects of the eHealth(care) market are complex and sometimes unexpected factors arise during the introduction and first use of technology in the homecare setting. Take up ratios of new products and services are furthermore critical in the return on investment curve. Within this chapter we want to elaborate and share the methodology developed within the IBBT eHomeCare projects Coplintho and TranseCare, used to design and develop ICT related products and services in the homecare field. This implies putting user research up front and working with an interdisciplinary team. This chapter does not claim to offer exhaustive and theoretical knowledge on the subject, but it gives an overview of the practical insights we gained during the passed years. Often references are given for further literature study. Feedback on the subject is greatly encouraged and appreciated.}},
  author       = {{Ackaert, Ann and Jacobs, An and Veys, Annelies and Derboven, Jan and Van Gils, Mieke and Buysse, Heidi and Agten, Stijn and Verhoeve, Piet}},
  booktitle    = {{Handbook of Digital Homecare}},
  editor       = {{Yogesan, Kanagasingam and Bos, Lodewijk and Brett, Peter and Gibbons, Michael Christopher}},
  isbn         = {{978-3-642-01386-7}},
  keywords     = {{eHomeCare multidisciplinary approach design development}},
  language     = {{eng}},
  pages        = {{243--267}},
  publisher    = {{Springer}},
  series       = {{Series in Biomedical Engineering}},
  title        = {{A Multi-disciplinary Approach towards the Design and Development of Value+ eHomeCare Services}},
  url          = {{http://doi.org/10.1007/978-3-642-01387-4_12}},
  year         = {{2009}},
}

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