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Exploring appraisals and rewards in the context of business process orientation

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Abstract
An increasing attention to Business Process Orientation (BPO) brings new challenges in terms of how to motivate employees to become more process-minded and to perform better in order to enjoy full benefit of business processes. Appraisals and rewards have been proven to be powerful techniques in influencing employee behavior and performance in the human resource management (HRM) literature. Hence, new opportunities arise for researching what can make appraisals and rewards more process-oriented. This paper will address such opportunities by conducting an explorative and interdisciplinary study on how to motivate employee performance and behavior in process-oriented organizations. With the help of case studies and a Delphi study, we intend to develop and evaluate a process-oriented appraisals and rewards framework with guidelines.
Keywords
Business Process Orientation, appraisals, rewards, business process management, human resources, performance.

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Chicago
Shafagatova, Aygun. 2017. “Exploring Appraisals and Rewards in the Context of Business Process Orientation.” In On the Move to Meaningful Internet Systems , ed. Ioana Ciuciu, Christophe Debruyne, Hervé Panetto Panetto, Georg Weichhart, Peter Bollen, and Maria- Esther Vidal, 10034:333–339. Berlin, Germany: Springer.
APA
Shafagatova, A. (2017). Exploring appraisals and rewards in the context of business process orientation. In I. Ciuciu, C. Debruyne, H. P. Panetto, G. Weichhart, P. Bollen, & M.- Esther Vidal (Eds.), ON THE MOVE TO MEANINGFUL INTERNET SYSTEMS (Vol. 10034, pp. 333–339). Presented at the OnTheMove (OTM) International Federated Conference , Berlin, Germany: Springer.
Vancouver
1.
Shafagatova A. Exploring appraisals and rewards in the context of business process orientation. In: Ciuciu I, Debruyne C, Panetto HP, Weichhart G, Bollen P, Esther Vidal M-, editors. ON THE MOVE TO MEANINGFUL INTERNET SYSTEMS . Berlin, Germany: Springer; 2017. p. 333–9.
MLA
Shafagatova, Aygun. “Exploring Appraisals and Rewards in the Context of Business Process Orientation.” On the Move to Meaningful Internet Systems . Ed. Ioana Ciuciu et al. Vol. 10034. Berlin, Germany: Springer, 2017. 333–339. Print.
@inproceedings{8199650,
  abstract     = {An increasing attention to Business Process Orientation (BPO) brings new challenges in terms of how to motivate employees to become more process-minded and to perform better in order to enjoy full benefit of business processes. Appraisals and rewards have been proven to be powerful techniques in influencing employee behavior and performance in the human resource management (HRM) literature. Hence, new opportunities arise for researching what can make appraisals and rewards more process-oriented. This paper will address such opportunities by conducting an explorative and interdisciplinary study on how to motivate employee performance and behavior in process-oriented organizations. With the help of case studies and a Delphi study, we intend to develop and evaluate a process-oriented appraisals and rewards framework with guidelines.},
  author       = {Shafagatova, Aygun},
  booktitle    = {ON THE MOVE TO MEANINGFUL INTERNET SYSTEMS },
  editor       = {Ciuciu, Ioana  and Debruyne, Christophe  and Panetto, Herv{\'e} Panetto and Weichhart, Georg  and Bollen, Peter  and Esther Vidal, Maria-},
  isbn         = {978-3-319-55960-5},
  issn         = {0302-9743},
  keyword      = {Business Process Orientation,appraisals,rewards,business process management,human resources,performance.},
  language     = {eng},
  location     = {Rhodes, Greece},
  pages        = {333--339},
  publisher    = {Springer},
  title        = {Exploring appraisals and rewards in the context of business process orientation},
  url          = {http://dx.doi.org/10.1007/978-3-319-55961-2\_34},
  volume       = {10034},
  year         = {2017},
}

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