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A taxonomy of service delivery systems: contrasting the customer and provider perspective

Katrien Verleye UGent and Arne De Keyser UGent (2016) SERVSIG 2016.
Please use this url to cite or link to this publication:
author
organization
year
type
conference
publication status
published
subject
in
SERVSIG 2016
conference name
SERVSIG 2016
conference location
Maastricht
conference start
2016-06-17
conference end
2016-06-19
language
English
UGent publication?
yes
classification
C1
copyright statement
I have retained and own the full copyright for this publication
id
7244589
handle
http://hdl.handle.net/1854/LU-7244589
date created
2016-06-06 14:51:45
date last changed
2016-12-19 15:37:16
@inproceedings{7244589,
  author       = {Verleye, Katrien and De Keyser, Arne},
  booktitle    = {SERVSIG 2016},
  language     = {eng},
  location     = {Maastricht},
  title        = {A taxonomy of service delivery systems: contrasting the customer and provider perspective},
  year         = {2016},
}

Chicago
Verleye, Katrien, and Arne De Keyser. 2016. “A Taxonomy of Service Delivery Systems: Contrasting the Customer and Provider Perspective.” In SERVSIG 2016.
APA
Verleye, Katrien, & De Keyser, A. (2016). A taxonomy of service delivery systems: contrasting the customer and provider perspective. SERVSIG 2016. Presented at the SERVSIG 2016.
Vancouver
1.
Verleye K, De Keyser A. A taxonomy of service delivery systems: contrasting the customer and provider perspective. SERVSIG 2016. 2016.
MLA
Verleye, Katrien, and Arne De Keyser. “A Taxonomy of Service Delivery Systems: Contrasting the Customer and Provider Perspective.” SERVSIG 2016. 2016. Print.