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A taxonomy of service delivery systems: contrasting the customer and provider perspective

Katrien Verleye (UGent) and Arne De Keyser (UGent)
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Citation

Please use this url to cite or link to this publication:

Chicago
Verleye, Katrien, and Arne De Keyser. 2016. “A Taxonomy of Service Delivery Systems: Contrasting the Customer and Provider Perspective.” In SERVSIG 2016.
APA
Verleye, Katrien, & De Keyser, A. (2016). A taxonomy of service delivery systems: contrasting the customer and provider perspective. SERVSIG 2016. Presented at the SERVSIG 2016.
Vancouver
1.
Verleye K, De Keyser A. A taxonomy of service delivery systems: contrasting the customer and provider perspective. SERVSIG 2016. 2016.
MLA
Verleye, Katrien, and Arne De Keyser. “A Taxonomy of Service Delivery Systems: Contrasting the Customer and Provider Perspective.” SERVSIG 2016. 2016. Print.
@inproceedings{7244589,
  author       = {Verleye, Katrien and De Keyser, Arne},
  booktitle    = {SERVSIG 2016},
  language     = {eng},
  location     = {Maastricht},
  title        = {A taxonomy of service delivery systems: contrasting the customer and provider perspective},
  year         = {2016},
}