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Participative Web, social utility and ICT adoption: an issue of alignment

Davide Dusi (UGent)
(2016) AMSTERDAM SOCIAL SCIENCE. 7(1). p.39-62
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Abstract
Participative web and user-generated content as research fields are central topics within the contemporary internet debate. In this paper, I describe an action-research on low-digital-literate members of a voluntary association engaged in a collaborative storytelling project to support the Paediatric Oncology Department of the GB Rossi Hospital in Verona, Italy. The association members were facilitated by the researcher in adopting participative web technologies in order to construct a new communication strategy with the purpose of replacing the previous annual paper journal, phone calls and word of mouth based strategy. Furthermore, I try to identify the practices and processes through which neophytes of social media can be assisted to adopt collaborative web-based tools to support their initiatives. In the conclusion, I discuss how the alignment between users’ skills and technologies’ features is key in supporting both the adoption of ICT and social utility initiatives like this.

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Citation

Please use this url to cite or link to this publication:

Chicago
Dusi, Davide. 2016. “Participative Web, Social Utility and ICT Adoption: An Issue of Alignment.” Amsterdam Social Science 7 (1): 39–62.
APA
Dusi, D. (2016). Participative Web, social utility and ICT adoption: an issue of alignment. AMSTERDAM SOCIAL SCIENCE, 7(1), 39–62.
Vancouver
1.
Dusi D. Participative Web, social utility and ICT adoption: an issue of alignment. AMSTERDAM SOCIAL SCIENCE. Vrije Universiteit Amsterdam; 2016;7(1):39–62.
MLA
Dusi, Davide. “Participative Web, Social Utility and ICT Adoption: An Issue of Alignment.” AMSTERDAM SOCIAL SCIENCE 7.1 (2016): 39–62. Print.
@article{7137170,
  abstract     = {Participative web and user-generated content as research 
fields are central topics within the contemporary internet 
debate. In this paper, I describe an action-research on 
low-digital-literate members of a voluntary association 
engaged in a collaborative storytelling project to support 
the Paediatric Oncology Department of the GB Rossi 
Hospital in Verona, Italy. The association members were 
facilitated by the researcher in adopting participative web 
technologies in order to construct a new communication 
strategy with the purpose of replacing the previous annual 
paper journal, phone calls and word of mouth based 
strategy. Furthermore, I try to identify the practices and 
processes through which neophytes of social media can be 
assisted to adopt collaborative web-based tools to support 
their initiatives. In the conclusion, I discuss how the 
alignment between users’ skills and technologies’ features 
is key in supporting both the adoption of ICT and social 
utility initiatives like this.},
  author       = {Dusi, Davide},
  issn         = {2210-2310},
  journal      = {AMSTERDAM SOCIAL SCIENCE},
  language     = {eng},
  number       = {1},
  pages        = {39--62},
  publisher    = {Vrije Universiteit Amsterdam},
  title        = {Participative Web, social utility and ICT adoption: an issue of alignment},
  volume       = {7},
  year         = {2016},
}