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CSR and related terms in SME owner-managers' mental models in six European countries: national context matters

(2015) JOURNAL OF BUSINESS ETHICS. 128(2). p.433-456
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Abstract
As a contribution to the emerging field of corporate social responsibility (CSR) cognition, this article reports on the findings of an exploratory study that compares SME owner-managers' mental models with regard to CSR and related concepts across six European countries (Belgium, Italy, Norway, France, UK, Spain). Utilising Repertory Grid Technique, we found that the SME owner-managers' mental models show a few commonalities as well as a number of differences across the different country samples. We interpret those differences by linking individual cognition to macro-environmental variables, such as language, national traditions and dissemination mechanisms. The results of our exploratory study show that nationality matters but that classifications of countries as found in the comparative capitalism literature do not exactly mirror national differences in CSR cognition and that these classifications need further differentiation. The findings from our study raise questions on the universality of cognition of academic management concepts and warn that promotion of responsible business practice should not rely on the use of unmediated US American management terminology.
Keywords
REPERTORY GRID TECHNIQUE, INFORMATION-SYSTEMS, SMALL BUSINESS OWNERS, INTEGRATIONAL LINGUISTICS, COGNITIVE PERSPECTIVE, Small to medium sized enterprises, Repertory Grid Technique, Cross-national study, Corporate social responsibility (CSR), Cognition, Business ethics, PERFORMANCE, ETHICS, SMALLER BUSINESSES, DISTRIBUTED COGNITION, CORPORATE SOCIAL-RESPONSIBILITY

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Chicago
Fassin, Yves, A Werner, A Van Rossem, S Signori, E Garriga, HV Hoivik, and HJ Schlierer. 2015. “CSR and Related Terms in SME Owner-managers’ Mental Models in Six European Countries: National Context Matters.” Journal of Business Ethics 128 (2): 433–456.
APA
Fassin, Y., Werner, A., Van Rossem, A., Signori, S., Garriga, E., Hoivik, H., & Schlierer, H. (2015). CSR and related terms in SME owner-managers’ mental models in six European countries: national context matters. JOURNAL OF BUSINESS ETHICS, 128(2), 433–456.
Vancouver
1.
Fassin Y, Werner A, Van Rossem A, Signori S, Garriga E, Hoivik H, et al. CSR and related terms in SME owner-managers’ mental models in six European countries: national context matters. JOURNAL OF BUSINESS ETHICS. DORDRECHT: SPRINGER; 2015;128(2):433–56.
MLA
Fassin, Yves, A Werner, A Van Rossem, et al. “CSR and Related Terms in SME Owner-managers’ Mental Models in Six European Countries: National Context Matters.” JOURNAL OF BUSINESS ETHICS 128.2 (2015): 433–456. Print.
@article{7106337,
  abstract     = {As a contribution to the emerging field of corporate social responsibility (CSR) cognition, this article reports on the findings of an exploratory study that compares SME owner-managers' mental models with regard to CSR and related concepts across six European countries (Belgium, Italy, Norway, France, UK, Spain). Utilising Repertory Grid Technique, we found that the SME owner-managers' mental models show a few commonalities as well as a number of differences across the different country samples. We interpret those differences by linking individual cognition to macro-environmental variables, such as language, national traditions and dissemination mechanisms. The results of our exploratory study show that nationality matters but that classifications of countries as found in the comparative capitalism literature do not exactly mirror national differences in CSR cognition and that these classifications need further differentiation. The findings from our study raise questions on the universality of cognition of academic management concepts and warn that promotion of responsible business practice should not rely on the use of unmediated US American management terminology.},
  author       = {Fassin, Yves and Werner, A and Van Rossem, A and Signori, S and Garriga, E and Hoivik, HV and Schlierer, HJ},
  issn         = {0167-4544},
  journal      = {JOURNAL OF BUSINESS ETHICS},
  keyword      = {REPERTORY GRID TECHNIQUE,INFORMATION-SYSTEMS,SMALL BUSINESS OWNERS,INTEGRATIONAL LINGUISTICS,COGNITIVE PERSPECTIVE,Small to medium sized enterprises,Repertory Grid Technique,Cross-national study,Corporate social responsibility (CSR),Cognition,Business ethics,PERFORMANCE,ETHICS,SMALLER BUSINESSES,DISTRIBUTED COGNITION,CORPORATE SOCIAL-RESPONSIBILITY},
  language     = {eng},
  number       = {2},
  pages        = {433--456},
  publisher    = {SPRINGER},
  title        = {CSR and related terms in SME owner-managers' mental models in six European countries: national context matters},
  url          = {http://dx.doi.org/10.1007/s10551-014-2098-7},
  volume       = {128},
  year         = {2015},
}

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