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Contesting the monolingual mindset: practice versus policy: the case of Belgium

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The development of a web app of a web-app to facilitate communication with foreign mothers in the health care sector
Abstract
This paper focuses on the day-to-day practices of service providers working with multilingual immigrants. It reports on 74 video recorded conversations between service providers and immigrant mothers, drawing on ethnographic fieldwork at Kind en Gezin, the organization that monitors childcare for the Flemish authorities in Belgium. In discussing the findings, we focus on two principal themes: First, we demonstrate what the language requirements enshrined in Belgium’s language policies entail for the day-to-day practices of service providers working with multilingual clients. Secondly, we argue that, in superdiverse contexts, the growing need is towards delegitimizing language policy makers’ protectionist claim that the national language should be the only language used in public service encounters.
Keywords
superdiversity, new speakers, multilingualism, language ideology, service encounters

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Citation

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Chicago
De Wilde, July, Ellen Van Praet, and Pascal Rillof. 2016. “Contesting the Monolingual Mindset: Practice Versus Policy: The Case of Belgium.” Ed. Michal Krzyzanowski. Journal of Language and Politics 15 (2): 121–146.
APA
De Wilde, July, Van Praet, E., & Rillof, P. (2016). Contesting the monolingual mindset: practice versus policy: the case of Belgium. (M. Krzyzanowski, Ed.)JOURNAL OF LANGUAGE AND POLITICS, 15(2), 121–146.
Vancouver
1.
De Wilde J, Van Praet E, Rillof P. Contesting the monolingual mindset: practice versus policy: the case of Belgium. Krzyzanowski M, editor. JOURNAL OF LANGUAGE AND POLITICS. Amsterdam, The Netherlands: John Benjamins Publishing Company; 2016;15(2):121–46.
MLA
De Wilde, July, Ellen Van Praet, and Pascal Rillof. “Contesting the Monolingual Mindset: Practice Versus Policy: The Case of Belgium.” Ed. Michal Krzyzanowski. JOURNAL OF LANGUAGE AND POLITICS 15.2 (2016): 121–146. Print.
@article{7090441,
  abstract     = {This paper focuses on the day-to-day practices of service providers working with multilingual immigrants. It reports on 74 video recorded conversations between service providers and immigrant mothers, drawing on ethnographic fieldwork at Kind en Gezin, the organization that monitors childcare for the Flemish authorities in Belgium. In discussing the findings, we focus on two principal themes: First, we demonstrate what the language requirements enshrined in Belgium{\textquoteright}s language policies entail for the day-to-day practices of service providers working with multilingual clients. Secondly, we argue that, in superdiverse contexts, the growing need is towards delegitimizing language policy makers{\textquoteright} protectionist claim that the national language should be the only language used in public service encounters.},
  author       = {De Wilde, July and Van Praet, Ellen and Rillof, Pascal },
  editor       = {Krzyzanowski, Michal },
  issn         = {1569-2159},
  journal      = {JOURNAL OF LANGUAGE AND POLITICS},
  keyword      = {superdiversity,new speakers,multilingualism,language ideology,service encounters},
  language     = {eng},
  number       = {2},
  pages        = {121--146},
  publisher    = {John Benjamins Publishing Company},
  title        = {Contesting the monolingual mindset: practice versus policy: the case of Belgium},
  url          = {http://dx.doi.org/10.1075/jlp.15.201dew},
  volume       = {15},
  year         = {2016},
}

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