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Travel mode choice and travel satisfaction : bridging the gap between decision utility and experienced utility

Jonas De Vos (UGent) , Patricia L Mokhtarian, Tim Schwanen, Veronique Van Acker (UGent) and Frank Witlox (UGent)
(2016) TRANSPORTATION. 43(5). p.771-796
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Abstract
Over the past decades research on travel mode choice has evolved from work that is informed by utility theory, examining the effects of objective determinants, to studies incorporating more subjective variables such as habits and attitudes. Recently, the way people perceive their travel has been analyzed with transportation-oriented scales of subjective wellbeing, and particularly the satisfaction with travel scale. However, studies analyzing the link between travel mode choice (i.e., decision utility) and travel satisfaction (i.e., experienced utility) are limited. In this paper we will focus on the relation between mode choice and travel satisfaction for leisure trips (with travel-related attitudes and the built environment as explanatory variables) of study participants in urban and suburban neighborhoods in the city of Ghent, Belgium. It is shown that the built environment and travel-related attitudes—both important explanatory variables of travel mode choice—and mode choice itself affect travel satisfaction. Public transit users perceive their travel most negatively, while active travel results in the highest levels of travel satisfaction. Surprisingly, suburban dwellers perceive their travel more positively than urban dwellers, for all travel modes.
Keywords
Travel mode choice, Travel satisfaction, Residential location, Travel behavior, Travel-related attitudes, RESIDENTIAL NEIGHBORHOOD TYPE, SELF-REPORT MEASURE, BUILT ENVIRONMENT, CORE AFFECT, NORTHERN CALIFORNIA, BEHAVIOR, VALIDATION, CIRCUMPLEX, DISSONANCE, TRANSPORT

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Citation

Please use this url to cite or link to this publication:

MLA
De Vos, Jonas et al. “Travel Mode Choice and Travel Satisfaction : Bridging the Gap Between Decision Utility and Experienced Utility.” TRANSPORTATION 43.5 (2016): 771–796. Print.
APA
De Vos, J., Mokhtarian, P. L., Schwanen, T., Van Acker, V., & Witlox, F. (2016). Travel mode choice and travel satisfaction : bridging the gap between decision utility and experienced utility. TRANSPORTATION, 43(5), 771–796.
Chicago author-date
De Vos, Jonas, Patricia L Mokhtarian, Tim Schwanen, Veronique Van Acker, and Frank Witlox. 2016. “Travel Mode Choice and Travel Satisfaction : Bridging the Gap Between Decision Utility and Experienced Utility.” Transportation 43 (5): 771–796.
Chicago author-date (all authors)
De Vos, Jonas, Patricia L Mokhtarian, Tim Schwanen, Veronique Van Acker, and Frank Witlox. 2016. “Travel Mode Choice and Travel Satisfaction : Bridging the Gap Between Decision Utility and Experienced Utility.” Transportation 43 (5): 771–796.
Vancouver
1.
De Vos J, Mokhtarian PL, Schwanen T, Van Acker V, Witlox F. Travel mode choice and travel satisfaction : bridging the gap between decision utility and experienced utility. TRANSPORTATION. 2016;43(5):771–96.
IEEE
[1]
J. De Vos, P. L. Mokhtarian, T. Schwanen, V. Van Acker, and F. Witlox, “Travel mode choice and travel satisfaction : bridging the gap between decision utility and experienced utility,” TRANSPORTATION, vol. 43, no. 5, pp. 771–796, 2016.
@article{6998378,
  abstract     = {Over the past decades research on travel mode choice has evolved from work that is informed by utility theory, examining the effects of objective determinants, to studies incorporating more subjective variables such as habits and attitudes. Recently, the way people perceive their travel has been analyzed with transportation-oriented scales of subjective wellbeing, and particularly the satisfaction with travel scale. However, studies analyzing the link between travel mode choice (i.e., decision utility) and travel satisfaction (i.e., experienced utility) are limited. In this paper we will focus on the relation between mode choice and travel satisfaction for leisure trips (with travel-related attitudes and the built environment as explanatory variables) of study participants in urban and suburban neighborhoods in the city of Ghent, Belgium. It is shown that the built environment and travel-related attitudes—both important explanatory variables of travel mode choice—and mode choice itself affect travel satisfaction. Public transit users perceive their travel most negatively, while active travel results in the highest levels of travel satisfaction. Surprisingly, suburban dwellers perceive their travel more positively than urban dwellers, for all travel modes.},
  author       = {De Vos, Jonas and Mokhtarian, Patricia L and Schwanen, Tim and Van Acker, Veronique and Witlox, Frank},
  issn         = {0049-4488},
  journal      = {TRANSPORTATION},
  keywords     = {Travel mode choice,Travel satisfaction,Residential location,Travel behavior,Travel-related attitudes,RESIDENTIAL NEIGHBORHOOD TYPE,SELF-REPORT MEASURE,BUILT ENVIRONMENT,CORE AFFECT,NORTHERN CALIFORNIA,BEHAVIOR,VALIDATION,CIRCUMPLEX,DISSONANCE,TRANSPORT},
  language     = {eng},
  number       = {5},
  pages        = {771--796},
  title        = {Travel mode choice and travel satisfaction : bridging the gap between decision utility and experienced utility},
  url          = {http://dx.doi.org/10.1007/s11116-015-9619-9},
  volume       = {43},
  year         = {2016},
}
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