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Understanding and managing the customer experience

Arne De Keyser (UGent)
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(UGent)
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Citation

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Chicago
De Keyser, Arne. 2015. “Understanding and Managing the Customer Experience.” PhD Series Ghent University. Faculty of Economics and Business Administration. Ghent, Belgium: Ghent University. Faculty of Economics and Business Administration.
APA
De Keyser, A. (2015). Understanding and managing the customer experience. PhD Series Ghent University. Faculty of Economics and Business Administration. Ghent University. Faculty of Economics and Business Administration, Ghent, Belgium.
Vancouver
1.
De Keyser A. Understanding and managing the customer experience. PhD Series Ghent University. Faculty of Economics and Business Administration. [Ghent, Belgium]: Ghent University. Faculty of Economics and Business Administration; 2015.
MLA
De Keyser, Arne. “Understanding and Managing the Customer Experience.” PhD Series Ghent University. Faculty of Economics and Business Administration 2015 : n. pag. Print.
@phdthesis{6901558,
  author       = {De Keyser, Arne},
  language     = {eng},
  pages        = {XV, 190},
  publisher    = {Ghent University. Faculty of Economics and Business Administration},
  school       = {Ghent University},
  series       = {PhD Series Ghent University. Faculty of Economics and Business Administration},
  title        = {Understanding and managing the customer experience},
  year         = {2015},
}