@inproceedings{6891397,
  abstract     = {{The implementation of new robust and complex overall
systems in any area is in the very least demanding,
complicated, extensive, particularized and delicate. Especially
if they are planned to be designed for almost entire higher
education system in a country. Inevitably at the beginning, the
stakeholders in the existing processes and resources will be
reluctant to radical change such as the one in the case of
iKnow system implementation, setbacks can be experienced
in the mentality shifts, workflow adjustments and adaptation,
but also in the different starting points in different institutions
for such implementations. And this is only before the
beginning of usage of the system. As with any big, ERP-like
software solution, the first period of implementation may be
the scariest, until everyone gets on board. Then the
impressions from the intuitive interface, completion of tasks
from distance, the overview of many aspects, maybe never
even considered before, and the usefulness of the reports will
kick in. That is the point from which the added value from the
iKnow eStudent Services System will start to pile up
improvements in many directions and depths. This paper can
serve as an introduction to the benefits, strengths and
opportunities that can be expected from iKnow, and food for
thought for the involved parties in the realization of the
project for its weaknesses and threats. By observing the
requirements for the system on one side, and the technical
documentation and the software itself on the other, we can
conclude that what is asked for has been delivered in the
construction area, and time will show that the objectives will
be reachable in the very least, if not completely, with timely
implementation and proper usage.}},
  author       = {{Petrevska Nechkoska, Renata and Manceski, Gjorgji}},
  booktitle    = {{Proceedings of the Nineth Conference on Informatics and Information Technology}},
  editor       = {{Bakeva, Verica and Gjorgjevikj, Dejan}},
  isbn         = {{9786084699019}},
  language     = {{eng}},
  location     = {{Bitola, Macedonia}},
  pages        = {{306--309}},
  publisher    = {{Faculty of Computer Science and Engineering}},
  title        = {{Benefits and swot analysis of iknow estudent services system}},
  url          = {{http://ciit.finki.ukim.mk/data/ViewPageArchive.html?year=2012}},
  year         = {{2012}},
}