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ERP implementation methodologies and frameworks: a literature review

Adnan Kraljic (UGent) , Tarik Kraljic (UGent) , Geert Poels (UGent) and Jan Devos (UGent)
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Abstract
Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history.
Keywords
ERP implementation, ERP, methodology, framework, phases, model

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Chicago
Kraljic, Adnan, Tarik Kraljic, Geert Poels, and Jan Devos. 2014. “ERP Implementation Methodologies and Frameworks: a Literature Review.” In Proceedings of the European Conference on Information Management and Evaluation, ed. Jan Devos and Steven De Haes, 309–316. Reading, United Kingdom: Academic Conferences and Publishing International Limited.
APA
Kraljic, A., Kraljic, T., Poels, G., & Devos, J. (2014). ERP implementation methodologies and frameworks: a literature review. In J. Devos & S. De Haes (Eds.), Proceedings of the European Conference on Information Management and Evaluation (pp. 309–316). Presented at the 8th European Conference on IS Management and Evaluation (ECIME), Reading, United Kingdom: Academic Conferences and Publishing International Limited.
Vancouver
1.
Kraljic A, Kraljic T, Poels G, Devos J. ERP implementation methodologies and frameworks: a literature review. In: Devos J, De Haes S, editors. Proceedings of the European Conference on Information Management and Evaluation. Reading, United Kingdom: Academic Conferences and Publishing International Limited; 2014. p. 309–16.
MLA
Kraljic, Adnan et al. “ERP Implementation Methodologies and Frameworks: a Literature Review.” Proceedings of the European Conference on Information Management and Evaluation. Ed. Jan Devos & Steven De Haes. Reading, United Kingdom: Academic Conferences and Publishing International Limited, 2014. 309–316. Print.
@inproceedings{5697119,
  abstract     = {Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history.},
  author       = {Kraljic, Adnan and Kraljic, Tarik and Poels, Geert and Devos, Jan},
  booktitle    = {Proceedings of the European Conference on Information Management and Evaluation},
  editor       = {Devos, Jan and De Haes, Steven},
  isbn         = {9781910309438},
  issn         = {2048-8912},
  keywords     = {ERP implementation,ERP,methodology,framework,phases,model},
  language     = {eng},
  location     = {Ghent, Belgium},
  pages        = {309--316},
  publisher    = {Academic Conferences and Publishing International Limited},
  title        = {ERP implementation methodologies and frameworks: a literature review},
  year         = {2014},
}

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