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Living lab approach for developing massmarket IoT products and services

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Abstract
Internet of Things (IoT) has emerged as a central concept in both the industrial as in the academic world. In this context, Living Lab research has been shown as an effective means for the design, implementation, development, testing and validation of Internet of Things system’s pervasiveness. However, IoT products are not yet designed based on the needs of a larger, non-technical group of end-users. Therefore, in this paper we describe the AllThingsTalk Living Lab research track in which tangible end-user products are defined to be implemented on an online IoT platform. More specifically, by using both qualitative and quantitative methodologies (i.e., desk research, online survey, probe research and co-creation) and by selecting different types of users (i.e., based on Rogers’ adoption profiles) for these interaction moments, we were able to combine the input of these users to define tangible products that meet the needs of a heterogeneous group of end-users.
Keywords
Living Lab, Internet of Things, User involvement, Multi-method approach, online survey, co-creation, probe research

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Chicago
Vandenbroucke, Karel, and Dimitri Schuurman. 2014. “Living Lab Approach for Developing Massmarket IoT Products and Services.” In XXV ISPIM Conference : Innovation for Sustainable Economy & Society, 1–10. ISPIM.
APA
Vandenbroucke, Karel, & Schuurman, D. (2014). Living lab approach for developing massmarket IoT products and services. XXV ISPIM Conference : Innovation for Sustainable Economy & Society (pp. 1–10). Presented at the XXV ISPIM Innovation Conference, ISPIM.
Vancouver
1.
Vandenbroucke K, Schuurman D. Living lab approach for developing massmarket IoT products and services. XXV ISPIM Conference : Innovation for Sustainable Economy & Society. ISPIM; 2014. p. 1–10.
MLA
Vandenbroucke, Karel, and Dimitri Schuurman. “Living Lab Approach for Developing Massmarket IoT Products and Services.” XXV ISPIM Conference : Innovation for Sustainable Economy & Society. ISPIM, 2014. 1–10. Print.
@inproceedings{5646599,
  abstract     = {Internet of Things (IoT) has emerged as a central concept in both the industrial as in the academic world. In this context, Living Lab research has been shown as an effective means for the design, implementation, development, testing and validation of Internet of Things system{\textquoteright}s pervasiveness. However, IoT products are not yet designed based on the needs of a larger, non-technical group of end-users. Therefore, in this paper we describe the AllThingsTalk Living Lab research track in which tangible end-user products are defined to be implemented on an online IoT platform. More specifically, by using both qualitative and quantitative methodologies (i.e., desk research, online survey, probe research and co-creation) and by selecting different types of users (i.e., based on Rogers{\textquoteright} adoption profiles) for these interaction moments, we were able to combine the input of these users to define tangible products that meet the needs of a heterogeneous group of end-users.},
  author       = {Vandenbroucke, Karel and Schuurman, Dimitri},
  booktitle    = {XXV ISPIM Conference : Innovation for Sustainable Economy \& Society},
  isbn         = {9789522655912},
  language     = {eng},
  location     = {Dublin, Ireland},
  pages        = {1--10},
  publisher    = {ISPIM},
  title        = {Living lab approach for developing massmarket IoT products and services},
  year         = {2014},
}