
Field observations in a living lab context: constructing a framework for the observers' role based on a comparative case study analysis
- Author
- Annabel Georges (UGent) , Bastiaan Baccarne (UGent) , Sara Logghe (UGent) and Dimitri Schuurman (UGent)
- Organization
- Abstract
- When developing innovations, particularly media innovations, there is a growing interest in user involvement for innovation development processes (Bogers, Afuah, & Bastian, 2010). One way to structure and govern this user involvement for research and development processes is the Living Lab approach (Almirall, 2008). One of the key assets of Living Labs is the implementation of the innovation in an ‘everyday life’ and ‘real-world’ environment over a longer period of time, as opposed to a single exposure (Følstad, 2008). Observation research can be considered as an appropriate method to measure these contextual elements. Nevertheless, observations are under-exposed in Living Lab literature. Therefore, this paper elaborates on the theoretical foundations and practical use of observations during Living Lab field trials, integrating traditional ethnographic frameworks with long-term user-centric innovation research. This is studied by means of a multiple case study comparison, applied to four Living Lab projects. These cases are analyzed on multiple levels (practical organization and characteristics of Living Lab research). This allows an in-depth comparison, provides a deeper understanding of this method within a broader research process (Yin, 1984) and allows assessing the nature of observations within Living Lab research.
- Keywords
- Ethnography, Innovation management, User-centric design, Living Labs, Observation research
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Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-4286778
- MLA
- Georges, Annabel, et al. “Field Observations in a Living Lab Context: Constructing a Framework for the Observers’ Role Based on a Comparative Case Study Analysis.” Etmaal van de Communicatiewetenschappen, Proceedings, 2014.
- APA
- Georges, A., Baccarne, B., Logghe, S., & Schuurman, D. (2014). Field observations in a living lab context: constructing a framework for the observers’ role based on a comparative case study analysis. Etmaal van de Communicatiewetenschappen, Proceedings. Presented at the Etmaal van de communicatiewetenschappen, Wageningen, The Netherlands.
- Chicago author-date
- Georges, Annabel, Bastiaan Baccarne, Sara Logghe, and Dimitri Schuurman. 2014. “Field Observations in a Living Lab Context: Constructing a Framework for the Observers’ Role Based on a Comparative Case Study Analysis.” In Etmaal van de Communicatiewetenschappen, Proceedings.
- Chicago author-date (all authors)
- Georges, Annabel, Bastiaan Baccarne, Sara Logghe, and Dimitri Schuurman. 2014. “Field Observations in a Living Lab Context: Constructing a Framework for the Observers’ Role Based on a Comparative Case Study Analysis.” In Etmaal van de Communicatiewetenschappen, Proceedings.
- Vancouver
- 1.Georges A, Baccarne B, Logghe S, Schuurman D. Field observations in a living lab context: constructing a framework for the observers’ role based on a comparative case study analysis. In: Etmaal van de communicatiewetenschappen, Proceedings. 2014.
- IEEE
- [1]A. Georges, B. Baccarne, S. Logghe, and D. Schuurman, “Field observations in a living lab context: constructing a framework for the observers’ role based on a comparative case study analysis,” in Etmaal van de communicatiewetenschappen, Proceedings, Wageningen, The Netherlands, 2014.
@inproceedings{4286778, abstract = {{When developing innovations, particularly media innovations, there is a growing interest in user involvement for innovation development processes (Bogers, Afuah, & Bastian, 2010). One way to structure and govern this user involvement for research and development processes is the Living Lab approach (Almirall, 2008). One of the key assets of Living Labs is the implementation of the innovation in an ‘everyday life’ and ‘real-world’ environment over a longer period of time, as opposed to a single exposure (Følstad, 2008). Observation research can be considered as an appropriate method to measure these contextual elements. Nevertheless, observations are under-exposed in Living Lab literature. Therefore, this paper elaborates on the theoretical foundations and practical use of observations during Living Lab field trials, integrating traditional ethnographic frameworks with long-term user-centric innovation research. This is studied by means of a multiple case study comparison, applied to four Living Lab projects. These cases are analyzed on multiple levels (practical organization and characteristics of Living Lab research). This allows an in-depth comparison, provides a deeper understanding of this method within a broader research process (Yin, 1984) and allows assessing the nature of observations within Living Lab research.}}, author = {{Georges, Annabel and Baccarne, Bastiaan and Logghe, Sara and Schuurman, Dimitri}}, booktitle = {{Etmaal van de communicatiewetenschappen, Proceedings}}, keywords = {{Ethnography,Innovation management,User-centric design,Living Labs,Observation research}}, language = {{eng}}, location = {{Wageningen, The Netherlands}}, pages = {{19}}, title = {{Field observations in a living lab context: constructing a framework for the observers' role based on a comparative case study analysis}}, year = {{2014}}, }