Coordinating knowledge transfer : global managers as higher-level intermediaries
- Author
- Gerardo Patriotta, Anna Castellano and Mike Wright (UGent)
- Organization
- Abstract
- In their day-to-day work, global managers exchange knowledge with individuals and teams scattered across the organizational network in order to make progress on current projects. Drawing on a case study of a global organization, we show that a core challenge of managerial work is associated with coordinating knowledge that is spatially dispersed and temporally fragmented. To address this challenge, we discuss the notion of ‘higher-level intermediary’ as a managerial role that provides coordination across functional and geographical boundaries by making knowledge sources available, connecting the parties to the transfer, and generating opportunities for knowledge exchange. These higher-level intermediaries act as ‘ambidextrous ties’ able to connect formal and informal knowledge search and transfer mechanisms.
- Keywords
- WEAK TIES, SOCIAL-STRUCTURE, NETWORKS, TEAM, ORGANIZATION, COMPETITION, SUBSIDIARY, Knowledge search, Knowledge transfer, Coordination, Connecting, SHARING KNOWLEDGE, INTERNATIONAL-BUSINESS, MULTINATIONAL-CORPORATIONS, High-level intermediaries
Downloads
-
(...).pdf
- full text (Published version)
- |
- UGent only
- |
- |
- 908.19 KB
Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-4227972
- MLA
- Patriotta, Gerardo, et al. “Coordinating Knowledge Transfer : Global Managers as Higher-Level Intermediaries.” JOURNAL OF WORLD BUSINESS, vol. 45, no. 4, 2013, pp. 515–26, doi:10.1016/j.jwb.2012.09.007.
- APA
- Patriotta, G., Castellano, A., & Wright, M. (2013). Coordinating knowledge transfer : global managers as higher-level intermediaries. JOURNAL OF WORLD BUSINESS, 45(4), 515–526. https://doi.org/10.1016/j.jwb.2012.09.007
- Chicago author-date
- Patriotta, Gerardo, Anna Castellano, and Mike Wright. 2013. “Coordinating Knowledge Transfer : Global Managers as Higher-Level Intermediaries.” JOURNAL OF WORLD BUSINESS 45 (4): 515–26. https://doi.org/10.1016/j.jwb.2012.09.007.
- Chicago author-date (all authors)
- Patriotta, Gerardo, Anna Castellano, and Mike Wright. 2013. “Coordinating Knowledge Transfer : Global Managers as Higher-Level Intermediaries.” JOURNAL OF WORLD BUSINESS 45 (4): 515–526. doi:10.1016/j.jwb.2012.09.007.
- Vancouver
- 1.Patriotta G, Castellano A, Wright M. Coordinating knowledge transfer : global managers as higher-level intermediaries. JOURNAL OF WORLD BUSINESS. 2013;45(4):515–26.
- IEEE
- [1]G. Patriotta, A. Castellano, and M. Wright, “Coordinating knowledge transfer : global managers as higher-level intermediaries,” JOURNAL OF WORLD BUSINESS, vol. 45, no. 4, pp. 515–526, 2013.
@article{4227972,
abstract = {{In their day-to-day work, global managers exchange knowledge with individuals and teams scattered across the organizational network in order to make progress on current projects. Drawing on a case study of a global organization, we show that a core challenge of managerial work is associated with coordinating knowledge that is spatially dispersed and temporally fragmented. To address this challenge, we discuss the notion of ‘higher-level intermediary’ as a managerial role that provides coordination across functional and geographical boundaries by making knowledge sources available, connecting the parties to the transfer, and generating opportunities for knowledge exchange. These higher-level intermediaries act as ‘ambidextrous ties’ able to connect formal and informal knowledge search and transfer mechanisms.}},
author = {{Patriotta, Gerardo and Castellano, Anna and Wright, Mike}},
issn = {{1090-9516}},
journal = {{JOURNAL OF WORLD BUSINESS}},
keywords = {{WEAK TIES,SOCIAL-STRUCTURE,NETWORKS,TEAM,ORGANIZATION,COMPETITION,SUBSIDIARY,Knowledge search,Knowledge transfer,Coordination,Connecting,SHARING KNOWLEDGE,INTERNATIONAL-BUSINESS,MULTINATIONAL-CORPORATIONS,High-level intermediaries}},
language = {{eng}},
number = {{4}},
pages = {{515--526}},
title = {{Coordinating knowledge transfer : global managers as higher-level intermediaries}},
url = {{http://doi.org/10.1016/j.jwb.2012.09.007}},
volume = {{45}},
year = {{2013}},
}
- Altmetric
- View in Altmetric
- Web of Science
- Times cited: