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Use-and QoE-related aspects of personal cloud applications: an exploratory survey

Karel Vandenbroucke (UGent) , Katrien De Moor (UGent) and Lieven De Marez (UGent)
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Abstract
Although Quality of Experience (QoE) is pushed forward as a crucial concept in the context of the migration of services to the cloud, only a few studies so far have investigated cloud QoE from a users’ point of view. This paper shares insights from an exploratory study on use- and QoE-related aspects of personal cloud services and applications. More concretely, we conducted an online survey (N= 349) among users of personal cloud services and applications in order to gain a better understanding of how and why they are used and to detect possible QoE influencing factors and relevant features. Availability, accessibility, and compatibility are considered to be of crucial importance. The same goes for cost, privacy and security related aspects. Use also varies across different contexts and associated network conditions.
Keywords
user perspective, survey research, personal cloud services and applications, Quality of Experience

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Chicago
Vandenbroucke, Karel, Katrien De Moor, and Lieven De Marez. 2013. “Use-and QoE-related Aspects of Personal Cloud Applications: An Exploratory Survey.” In 2013 Fifth International Workshop on Quality of Multimedia Experience (QOMEX), 36–37. New York, NY, USA: IEEE.
APA
Vandenbroucke, Karel, De Moor, K., & De Marez, L. (2013). Use-and QoE-related aspects of personal cloud applications: an exploratory survey. 2013 Fifth international workshop on quality of multimedia experience (QOMEX) (pp. 36–37). Presented at the 5th International Workshop on Quality of Multimedia Experience (QoMEX 2013), New York, NY, USA: IEEE.
Vancouver
1.
Vandenbroucke K, De Moor K, De Marez L. Use-and QoE-related aspects of personal cloud applications: an exploratory survey. 2013 Fifth international workshop on quality of multimedia experience (QOMEX). New York, NY, USA: IEEE; 2013. p. 36–7.
MLA
Vandenbroucke, Karel, Katrien De Moor, and Lieven De Marez. “Use-and QoE-related Aspects of Personal Cloud Applications: An Exploratory Survey.” 2013 Fifth International Workshop on Quality of Multimedia Experience (QOMEX). New York, NY, USA: IEEE, 2013. 36–37. Print.
@inproceedings{4141652,
  abstract     = {Although Quality of Experience (QoE) is pushed forward as a crucial concept in the context of the migration of services to the cloud, only a few studies so far have investigated cloud QoE from a users{\textquoteright} point of view. This paper shares insights from an exploratory study on use- and QoE-related aspects of personal cloud services and applications. More concretely, we conducted an online survey (N= 349) among users of personal cloud services and applications in order to gain a better understanding of how and why they are used and to detect possible QoE influencing factors and relevant features. Availability, accessibility, and compatibility are considered to be of crucial importance. The same goes for cost, privacy and security related aspects. Use also varies across different contexts and associated network conditions.},
  author       = {Vandenbroucke, Karel and De Moor, Katrien and De Marez, Lieven},
  booktitle    = {2013 Fifth international workshop on quality of multimedia experience (QOMEX)},
  isbn         = {9781479907380},
  language     = {eng},
  location     = {Klagenfurt am W{\"o}rthersee, Austria},
  pages        = {36--37},
  publisher    = {IEEE},
  title        = {Use-and QoE-related aspects of personal cloud applications: an exploratory survey},
  url          = {http://dx.doi.org/10.1109/QoMEX.2013.6603202},
  year         = {2013},
}

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