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Dealing with multiple and frequent service utilisation in substance abuse treatment: Experiences with coordination of care in residential substance abuse agencies in the region of Ghent, Belgium

(2007) THERAPEUTIC COMMUNITIES. 28(1). p.74-89
Author
Organization
Abstract
Frequent and multiple service utilization is a well-known problem in substance abuse treatment and traditional agencies have proven to be relatively ineffective for this population. Therefore, the effectiveness of intensive case management was tested in a randomized and controlled study. Preliminary findings of this study are presented, based on 6-month follow-up interviews after with case managers and 20 case-managed clients. Intensive case management was very much appreciated by clients, especially the comprehensive and client-oriented approach. According to clients and case managers, substantial improvement concerning drug and employment problems was observed. Service utilization was still relatively high, but coordination and communication improved significantly. Based on these interviews, we conclude that clients and case managers view intensive case management as an effective and valuable intervention for supporting multiple and frequent service users and as an important addition to the existing services of treatment agencies.
Keywords
substance abuse treatment, service utilisation, case management, coordination of care

Citation

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Chicago
Vanderplasschen, Wouter, Bert Mostien, Alphonse Franssen, Kurt Lievens, Jessica De Maeyer, and Eric Broekaert. 2007. “Dealing with Multiple and Frequent Service Utilisation in Substance Abuse Treatment: Experiences with Coordination of Care in Residential Substance Abuse Agencies in the Region of Ghent, Belgium.” Therapeutic Communities 28 (1): 74–89.
APA
Vanderplasschen, W., Mostien, B., Franssen, A., Lievens, K., De Maeyer, J., & Broekaert, E. (2007). Dealing with multiple and frequent service utilisation in substance abuse treatment: Experiences with coordination of care in residential substance abuse agencies in the region of Ghent, Belgium. THERAPEUTIC COMMUNITIES, 28(1), 74–89.
Vancouver
1.
Vanderplasschen W, Mostien B, Franssen A, Lievens K, De Maeyer J, Broekaert E. Dealing with multiple and frequent service utilisation in substance abuse treatment: Experiences with coordination of care in residential substance abuse agencies in the region of Ghent, Belgium. THERAPEUTIC COMMUNITIES. 2007;28(1):74–89.
MLA
Vanderplasschen, Wouter, Bert Mostien, Alphonse Franssen, et al. “Dealing with Multiple and Frequent Service Utilisation in Substance Abuse Treatment: Experiences with Coordination of Care in Residential Substance Abuse Agencies in the Region of Ghent, Belgium.” THERAPEUTIC COMMUNITIES 28.1 (2007): 74–89. Print.
@article{390985,
  abstract     = {Frequent and multiple service utilization is a well-known problem in substance abuse treatment and traditional agencies have proven to be relatively ineffective for this population. Therefore, the effectiveness of intensive case management was tested in a randomized and controlled study. Preliminary findings of this study are presented, based on 6-month follow-up interviews after with case managers and 20 case-managed clients. 
Intensive case management was very much appreciated by clients, especially the comprehensive and client-oriented approach. According to clients and case managers, substantial improvement concerning drug and employment problems was observed. Service utilization was still relatively high, but coordination and communication improved significantly. Based on these interviews, we conclude that clients and case managers view intensive case management as an effective and valuable intervention for supporting multiple and frequent service users and as an important addition to the existing services of treatment agencies.},
  author       = {Vanderplasschen, Wouter and Mostien, Bert and Franssen, Alphonse and Lievens, Kurt and De Maeyer, Jessica and Broekaert, Eric},
  issn         = {0964-1866},
  journal      = {THERAPEUTIC COMMUNITIES},
  keyword      = {substance abuse treatment,service utilisation,case management,coordination of care},
  language     = {eng},
  number       = {1},
  pages        = {74--89},
  title        = {Dealing with multiple and frequent service utilisation in substance abuse treatment: Experiences with coordination of care in residential substance abuse agencies in the region of Ghent, Belgium},
  volume       = {28},
  year         = {2007},
}