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Towards an ontology and modeling approach for service science

Geert Poels UGent, Griet Van Der Vurst and Elisah Lemey (2013) Lecture Notes in Business Information Processing. 143. p.285-291
abstract
Service Science is an academic discipline that investigates the organization and operation of service systems and that designs novel solutions for their innovation, engineering and management. As a new interdisciplinary field, Service Science is in need of a solid conceptual foundation that could act as a unifying paradigm for researchers having backgrounds in different disciplines. Apart from common research abstractions and a shared vocabulary, the field would also benefit from modeling artifacts for studying and designing service systems. This paper reports on a research-in-progress that addresses these needs by developing a Service Science ontology, which will be elaborated as the meta-model of a new service system modeling language. The paper summarizes our current research results and contributes to the Service Science literature by presenting a new graphical conceptual model for service systems.
Please use this url to cite or link to this publication:
author
organization
year
type
conference (proceedingsPaper)
publication status
published
subject
keyword
DOMINANT LOGIC, SYSTEMS, FOUNDATION, FUNDAMENTALS, Service Science, service system, conceptual model, ontology
in
Lecture Notes in Business Information Processing
Lect. notes bus. inf. process.
editor
JF eCunha, M Snene and H Novoa
volume
143
issue title
EXPLORING SERVICES SCIENCE, IESS 2013
pages
285 - 291
publisher
Springer-Verlag
place of publication
Berlin, Germany
conference name
4th International Conferences on Exploring Service Science
conference location
Porto, Portugal
conference start
2013-02-07
conference end
2013-02-08
Web of Science type
Proceedings Paper
Web of Science id
000342691500021
ISSN
1865-1348
ISBN
9783642363566
language
English
UGent publication?
yes
classification
P1
copyright statement
I have transferred the copyright for this publication to the publisher
id
3221553
handle
http://hdl.handle.net/1854/LU-3221553
date created
2013-05-22 13:24:45
date last changed
2017-01-02 09:52:36
@inproceedings{3221553,
  abstract     = {Service Science is an academic discipline that investigates the organization and operation of service systems and that designs novel solutions for their innovation, engineering and management. As a new interdisciplinary field, Service Science is in need of a solid conceptual foundation that could act as a unifying paradigm for researchers having backgrounds in different disciplines. Apart from common research abstractions and a shared vocabulary, the field would also benefit from modeling artifacts for studying and designing service systems. This paper reports on a research-in-progress that addresses these needs by developing a Service Science ontology, which will be elaborated as the meta-model of a new service system modeling language. The paper summarizes our current research results and contributes to the Service Science literature by presenting a new graphical conceptual model for service systems.},
  author       = {Poels, Geert and Van Der Vurst, Griet and Lemey, Elisah},
  booktitle    = {Lecture Notes in Business Information Processing},
  editor       = {eCunha, JF and Snene, M and Novoa, H},
  isbn         = {9783642363566},
  issn         = {1865-1348},
  keyword      = {DOMINANT LOGIC,SYSTEMS,FOUNDATION,FUNDAMENTALS,Service Science,service system,conceptual model,ontology},
  language     = {eng},
  location     = {Porto, Portugal},
  pages        = {285--291},
  publisher    = {Springer-Verlag},
  title        = {Towards an ontology and modeling approach for service science},
  volume       = {143},
  year         = {2013},
}

Chicago
Poels, Geert, Griet Van Der Vurst, and Elisah Lemey. 2013. “Towards an Ontology and Modeling Approach for Service Science.” In Lecture Notes in Business Information Processing, ed. JF eCunha, M Snene, and H Novoa, 143:285–291. Berlin, Germany: Springer-Verlag.
APA
Poels, G., Van Der Vurst, G., & Lemey, E. (2013). Towards an ontology and modeling approach for service science. In J. eCunha, M. Snene, & H. Novoa (Eds.), Lecture Notes in Business Information Processing (Vol. 143, pp. 285–291). Presented at the 4th International Conferences on Exploring Service Science, Berlin, Germany: Springer-Verlag.
Vancouver
1.
Poels G, Van Der Vurst G, Lemey E. Towards an ontology and modeling approach for service science. In: eCunha J, Snene M, Novoa H, editors. Lecture Notes in Business Information Processing. Berlin, Germany: Springer-Verlag; 2013. p. 285–91.
MLA
Poels, Geert, Griet Van Der Vurst, and Elisah Lemey. “Towards an Ontology and Modeling Approach for Service Science.” Lecture Notes in Business Information Processing. Ed. JF eCunha, M Snene, & H Novoa. Vol. 143. Berlin, Germany: Springer-Verlag, 2013. 285–291. Print.