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Structuring user involvement in panel-based living labs

Dimitri Schuurman UGent and Lieven De Marez UGent (2012) TECHNOLOGY INNOVATION MANAGEMENT REVIEW. 2(9). p.31-38
abstract
A shift towards open innovation approaches with systematic user involvement has occurred within media and ICT. One of the emerging frameworks structuring these initiatives is the "living lab" approach. Despite the growing evidence of the beneficial nature of customer involvement in product development, research into specific user characteristics for innovation is still scarce, particularly in living labs, with the notable exception of literature on lead users. Especially within the context of living labs for ICT and media innovation, an application of the lead-user framework looks promising as a way to structure and facilitate user involvement. This article is based on the experiences of three Flemish living lab initiatives with a panel-based approach and provides a customer characteristics framework that guides user involvement in living labs.
Please use this url to cite or link to this publication:
author
organization
year
type
journalArticle (original)
publication status
published
subject
keyword
open innovation, lead users, co-creation, living labs, user involvement
journal title
TECHNOLOGY INNOVATION MANAGEMENT REVIEW
TIM Review
volume
2
issue
9
pages
31 - 38
ISSN
1927-0321
language
English
UGent publication?
yes
classification
A2
copyright statement
I have transferred the copyright for this publication to the publisher
VABB id
c:vabb:337346
VABB type
VABB-1
id
2986616
handle
http://hdl.handle.net/1854/LU-2986616
date created
2012-09-13 17:29:24
date last changed
2013-03-06 13:31:56
@article{2986616,
  abstract     = {A shift towards open innovation approaches with systematic user involvement has occurred within media and ICT. One of the emerging frameworks structuring these initiatives is the {\textacutedbl}living lab{\textacutedbl} approach. Despite the growing evidence of the beneficial nature of customer involvement in product development, research into specific user characteristics for innovation is still scarce, particularly in living labs, with the notable exception of literature on lead users. Especially within the context of living labs for ICT and media innovation, an application of the lead-user framework looks promising as a way to structure and facilitate user involvement. This article is based on the experiences of three Flemish living lab initiatives with a panel-based approach and provides a customer characteristics framework that guides user involvement in living labs.},
  author       = {Schuurman, Dimitri and De Marez, Lieven},
  issn         = {1927-0321},
  journal      = {TECHNOLOGY INNOVATION MANAGEMENT REVIEW},
  keyword      = {open innovation,lead users,co-creation,living labs,user involvement},
  language     = {eng},
  number       = {9},
  pages        = {31--38},
  title        = {Structuring user involvement in panel-based living labs},
  volume       = {2},
  year         = {2012},
}

Chicago
Schuurman, Dimitri, and Lieven De Marez. 2012. “Structuring User Involvement in Panel-based Living Labs.” Technology Innovation Management Review 2 (9): 31–38.
APA
Schuurman, D., & De Marez, L. (2012). Structuring user involvement in panel-based living labs. TECHNOLOGY INNOVATION MANAGEMENT REVIEW, 2(9), 31–38.
Vancouver
1.
Schuurman D, De Marez L. Structuring user involvement in panel-based living labs. TECHNOLOGY INNOVATION MANAGEMENT REVIEW. 2012;2(9):31–8.
MLA
Schuurman, Dimitri, and Lieven De Marez. “Structuring User Involvement in Panel-based Living Labs.” TECHNOLOGY INNOVATION MANAGEMENT REVIEW 2.9 (2012): 31–38. Print.