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E-deliberation 2.0 for smart cities: a critical assessment of two 'idea generation' cases

Peter Mechant (UGent) , Isabelle Stevens (UGent) , Tom Evens (UGent) and Pieter Verdegem (UGent)
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Abstract
This paper elaborates on the importance of a user-driven approach in the design and development of innovative services and applications for smart cities. By reporting on two case studies situated in the city of Ghent (Belgium), that are part of larger projects, we illustrate how we have applied different user-centred innovation development methods and strategies in order to generate and evaluate innovative concepts and ideas for smart city applications. This paper discusses and compares the work conducted in these case studies by documenting for each case study (a) the policy context and strategy, (b) the problems addressed and the solutions achieved, and (c) the (e-)deliberation (2.0) approaches used. Furthermore, we assess the effectiveness and impact of both approaches and report on the results and the lessons learned.
Keywords
e-deliberation, smart city, digital city, ideation, ubiquitous city, idea-generation, crowdsourcing, open innovation, user-centric methods, opportunity identification, idea-evaluation, brainstorming

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MLA
Mechant, Peter, et al. “E-Deliberation 2.0 for Smart Cities: A Critical Assessment of Two ‘idea Generation’ Cases.” INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNANCE, vol. 5, no. 1, 2012, pp. 82–98.
APA
Mechant, P., Stevens, I., Evens, T., & Verdegem, P. (2012). E-deliberation 2.0 for smart cities: a critical assessment of two “idea generation” cases. INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNANCE, 5(1), 82–98.
Chicago author-date
Mechant, Peter, Isabelle Stevens, Tom Evens, and Pieter Verdegem. 2012. “E-Deliberation 2.0 for Smart Cities: A Critical Assessment of Two ‘idea Generation’ Cases.” INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNANCE 5 (1): 82–98.
Chicago author-date (all authors)
Mechant, Peter, Isabelle Stevens, Tom Evens, and Pieter Verdegem. 2012. “E-Deliberation 2.0 for Smart Cities: A Critical Assessment of Two ‘idea Generation’ Cases.” INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNANCE 5 (1): 82–98.
Vancouver
1.
Mechant P, Stevens I, Evens T, Verdegem P. E-deliberation 2.0 for smart cities: a critical assessment of two “idea generation” cases. INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNANCE. 2012;5(1):82–98.
IEEE
[1]
P. Mechant, I. Stevens, T. Evens, and P. Verdegem, “E-deliberation 2.0 for smart cities: a critical assessment of two ‘idea generation’ cases,” INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNANCE, vol. 5, no. 1, pp. 82–98, 2012.
@article{2917039,
  abstract     = {{This paper elaborates on the importance of a user-driven approach in the design and development of innovative services and applications for smart cities. By reporting on two case studies situated in the city of Ghent (Belgium), that are part of larger projects, we illustrate how we have applied different user-centred innovation development methods and strategies in order to generate and evaluate innovative concepts and ideas for smart city applications. This paper discusses and compares the work conducted in these case studies by documenting for each case study (a) the policy context and strategy, (b) the problems addressed and the solutions achieved, and (c) the (e-)deliberation (2.0) approaches used. Furthermore, we assess the effectiveness and impact of both approaches and report on the results and the lessons learned.}},
  author       = {{Mechant, Peter and Stevens, Isabelle and Evens, Tom and Verdegem, Pieter}},
  issn         = {{1742-7509}},
  journal      = {{INTERNATIONAL JOURNAL OF ELECTRONIC GOVERNANCE}},
  keywords     = {{e-deliberation,smart city,digital city,ideation,ubiquitous city,idea-generation,crowdsourcing,open innovation,user-centric methods,opportunity identification,idea-evaluation,brainstorming}},
  language     = {{eng}},
  number       = {{1}},
  pages        = {{82--98}},
  title        = {{E-deliberation 2.0 for smart cities: a critical assessment of two 'idea generation' cases}},
  volume       = {{5}},
  year         = {{2012}},
}