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Empowerment in a Service Environment' by R. Van Dierdonck, B. Van Looy, Krist'l Krols and S. Desmet

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Chicago
Van Dierdonck, Roland. 1998. “Empowerment in a Service Environment’ by R. Van Dierdonck, B. Van Looy, Krist'l Krols and S. Desmet.” “Advances in Services Marketing and Management”, Volume 4, 1998.
APA
Van Dierdonck, Roland. (1998). Empowerment in a Service Environment’ by R. Van Dierdonck, B. Van Looy, Krist'l Krols and S. Desmet. “Advances in Services Marketing and Management”, volume 4, 1998.
Vancouver
1.
Van Dierdonck R. Empowerment in a Service Environment’ by R. Van Dierdonck, B. Van Looy, Krist'l Krols and S. Desmet. “Advances in Services Marketing and Management”, volume 4, 1998. 1998.
MLA
Van Dierdonck, Roland. “Empowerment in a Service Environment’ by R. Van Dierdonck, B. Van Looy, Krist'l Krols and S. Desmet.” “Advances in Services Marketing and Management”, volume 4, 1998 1998 : n. pag. Print.
@misc{283076,
  author       = {Van Dierdonck, Roland},
  language     = {dut},
  series       = {'Advances in Services Marketing and Management', volume 4, 1998},
  title        = {Empowerment in a Service Environment' by R. Van Dierdonck, B. Van Looy, Krist'l Krols and S. Desmet},
  year         = {1998},
}