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Effect of ERP implementation on the company efficiency: a Macedonian case

Jan Devos UGent, Jasmina Rajchanovska, Hendrik Van Landeghem UGent and Dirk Deschoolmeester UGent (2013) Lecture Notes in Business Information Processing. 139. p.198-205
abstract
Enterprise Resource Planning (ERP) systems are a relatively new type of information systems in developing countries, which slowly find its place in many organizations in Macedonia. ERP is a concept that has been broadly accepted in European enterprises over more than a decade ago. The experience of European companies which implemented ERP systems is different: some of them have perceived positive impact, while for some it created huge problems. Implementing an ERP solution certain affects the company as a whole. The primary goal of an ERP implementation is managing and coordinating all resources, information, and business processes from shared data stores. On the other hand reorganization of business processes required by the adoption, and the adoption itself, can be disruptive and thus creating serious organizational problems especially in small and medium-sized enterprises (SME). This paper elaborates on an ERP solution implementation in the Macedonian production sector and the effect it has on the company efficiency. A case study was conducted in a small or medium-sized manufacturing company in Macedonia during a period of seven years and compared to empirical findings of ERP systems implementations in developed countries. Findings show almost similar results. ERP systems implementations require time, money and management commitment and the effect to improve efficiency is embryonic. However in the particular case it was also noticed that ERP system implementation helps in the transformation of the ownership of the company and in establishing better market competitiveness.
Please use this url to cite or link to this publication:
author
organization
year
type
conference
publication status
published
subject
keyword
ERP systems, developing countries, implementation, SME, case study
in
Lecture Notes in Business Information Processing
editor
Poels Poels
volume
139
issue title
ENTERPRISE INFORMATION SYSTEMS OF THE FUTURE
pages
198 - 205
publisher
Springer
conference name
6th International Conference on Research and Practical Issues of Enterprise Information Systems
conference location
Ghent, Belgium
conference start
2012-09-19
conference end
2012-09-21
Web of Science type
Proceedings Paper
Web of Science id
000345325000017
ISSN
1865-1348
ISBN
9783642366116
language
English
UGent publication?
yes
classification
P1
copyright statement
I have retained and own the full copyright for this publication
id
2308877
handle
http://hdl.handle.net/1854/LU-2308877
date created
2012-06-17 16:21:58
date last changed
2015-07-17 11:36:40
@inproceedings{2308877,
  abstract     = {Enterprise Resource Planning (ERP) systems are a relatively new type of information systems in developing countries, which slowly find its place in many organizations in Macedonia. ERP is a concept that has been broadly accepted in European enterprises over more than a decade ago. The experience of European companies which implemented ERP systems is different: some of them have perceived positive impact, while for some it created huge problems. Implementing an ERP solution certain affects the company as a whole. The primary goal of an ERP implementation is managing and coordinating all resources, information, and business processes from shared data stores. On the other hand reorganization of business processes required by the adoption, and the adoption itself, can be disruptive and thus creating serious organizational problems especially in small and medium-sized enterprises (SME). This paper elaborates on an ERP solution implementation in the Macedonian production sector and the effect it has on the company efficiency. A case study was conducted in a small or medium-sized manufacturing company in Macedonia during a period of seven years and compared to empirical findings of ERP systems implementations in developed countries. Findings show almost similar results. ERP systems implementations require time, money and management commitment and the effect to improve efficiency is embryonic. However in the particular case it was also noticed that ERP system implementation helps in the transformation of the ownership of the company and in establishing better market competitiveness.},
  author       = {Devos, Jan and Rajchanovska , Jasmina  and Van Landeghem, Hendrik and Deschoolmeester, Dirk},
  booktitle    = {Lecture Notes in Business Information Processing},
  editor       = {Poels, Poels },
  isbn         = {9783642366116},
  issn         = {1865-1348},
  keyword      = {ERP systems,developing countries,implementation,SME,case study},
  language     = {eng},
  location     = {Ghent, Belgium},
  pages        = {198--205},
  publisher    = {Springer},
  title        = {Effect of ERP implementation on the company efficiency: a Macedonian case},
  volume       = {139},
  year         = {2013},
}

Chicago
Devos, Jan, Jasmina Rajchanovska , Hendrik Van Landeghem, and Dirk Deschoolmeester. 2013. “Effect of ERP Implementation on the Company Efficiency: a Macedonian Case.” In Lecture Notes in Business Information Processing, ed. Poels Poels, 139:198–205. Springer.
APA
Devos, Jan, Rajchanovska , J., Van Landeghem, H., & Deschoolmeester, D. (2013). Effect of ERP implementation on the company efficiency: a Macedonian case. In Poels Poels (Ed.), Lecture Notes in Business Information Processing (Vol. 139, pp. 198–205). Presented at the 6th International Conference on Research and Practical Issues of Enterprise Information Systems, Springer.
Vancouver
1.
Devos J, Rajchanovska J, Van Landeghem H, Deschoolmeester D. Effect of ERP implementation on the company efficiency: a Macedonian case. In: Poels P, editor. Lecture Notes in Business Information Processing. Springer; 2013. p. 198–205.
MLA
Devos, Jan, Jasmina Rajchanovska , Hendrik Van Landeghem, et al. “Effect of ERP Implementation on the Company Efficiency: a Macedonian Case.” Lecture Notes in Business Information Processing. Ed. Poels Poels. Vol. 139. Springer, 2013. 198–205. Print.