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Towards a decision tool for choosing a business process maturity model

Amy Van Looy UGent, Manu De Backer UGent and Geert Poels UGent (2012) LECTURE NOTES IN COMPUTER SCIENCE. 7286. p.78-87
abstract
The importance of maturity models and business process management (BPM) is already recognized, resulting in many business process maturity models (BPMMs) to progress in BPM. Nonetheless, practitioners have no overview of existing BPMMs and their differences, which makes an informed choice difficult. Choosing the right model is, however, important, as our previous research indicated a great diversity of BPMMs. Therefore, we will design a decision tool that organizations can use to select a BPMM that best fits their needs. The current article introduces possible decision criteria for the tool. Furthermore, the methodology and the conceptual model are discussed. It is argued that the final decision tool can be extended with additional criteria and BPMMs, and translated towards other (maturity) models.
Please use this url to cite or link to this publication:
author
organization
year
type
journalArticle (original)
publication status
published
subject
keyword
decision table, decision tool, design research, consensus-seeking decision-making, analytical hierarchy process, Delphi method, multi-criteria decision-making, business process maturity
journal title
LECTURE NOTES IN COMPUTER SCIENCE
Lect. Notes Comput. Sci.
editor
Ken Peffers, Marcus Rothenberger and Bill Kuechler
volume
7286
issue title
Design Science Research in Information Systems : advances in theory and practice
pages
78 - 87
publisher
Springer
place of publication
Berlin, Germany
ISSN
0302-9743
ISBN
9783642298622
DOI
10.1007/978-3-642-29863-9_7
language
English
UGent publication?
yes
classification
A2
copyright statement
I have transferred the copyright for this publication to the publisher
VABB id
c:vabb:339384
VABB type
VABB-5
id
2107928
handle
http://hdl.handle.net/1854/LU-2107928
date created
2012-05-15 22:30:39
date last changed
2015-06-17 10:02:41
@article{2107928,
  abstract     = {The importance of maturity models and business process management (BPM) is already recognized, resulting in many business process maturity models (BPMMs) to progress in BPM. Nonetheless, practitioners have no overview of existing BPMMs and their differences, which makes an informed choice difficult. Choosing the right model is, however, important, as our previous research indicated a great diversity of BPMMs. Therefore, we will design a decision tool that organizations can use to select a BPMM that best fits their needs. The current article introduces possible decision criteria for the tool. Furthermore, the methodology and the conceptual model are discussed. It is argued that the final decision tool can be extended with additional criteria and BPMMs, and translated towards other (maturity) models.},
  author       = {Van Looy, Amy and De Backer, Manu and Poels, Geert},
  editor       = {Peffers, Ken and Rothenberger, Marcus and Kuechler, Bill},
  isbn         = {9783642298622},
  issn         = {0302-9743},
  journal      = {LECTURE NOTES IN COMPUTER SCIENCE},
  keyword      = {decision table,decision tool,design research,consensus-seeking decision-making,analytical hierarchy process,Delphi method,multi-criteria decision-making,business process maturity},
  language     = {eng},
  pages        = {78--87},
  publisher    = {Springer},
  title        = {Towards a decision tool for choosing a business process maturity model},
  url          = {http://dx.doi.org/10.1007/978-3-642-29863-9\_7},
  volume       = {7286},
  year         = {2012},
}

Chicago
Van Looy, Amy, Manu De Backer, and Geert Poels. 2012. “Towards a Decision Tool for Choosing a Business Process Maturity Model.” Ed. Ken Peffers, Marcus Rothenberger, and Bill Kuechler. Lecture Notes in Computer Science 7286: 78–87.
APA
Van Looy, Amy, De Backer, M., & Poels, G. (2012). Towards a decision tool for choosing a business process maturity model. (K. Peffers, M. Rothenberger, & B. Kuechler, Eds.)LECTURE NOTES IN COMPUTER SCIENCE, 7286, 78–87.
Vancouver
1.
Van Looy A, De Backer M, Poels G. Towards a decision tool for choosing a business process maturity model. Peffers K, Rothenberger M, Kuechler B, editors. LECTURE NOTES IN COMPUTER SCIENCE. Berlin, Germany: Springer; 2012;7286:78–87.
MLA
Van Looy, Amy, Manu De Backer, and Geert Poels. “Towards a Decision Tool for Choosing a Business Process Maturity Model.” Ed. Ken Peffers, Marcus Rothenberger, & Bill Kuechler. LECTURE NOTES IN COMPUTER SCIENCE 7286 (2012): 78–87. Print.