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The role of faculty members' cross-cultural competencies in their perceived teaching quality: evidence from culturally-diverse classes in four European countries

(2012) JOURNAL OF HIGHER EDUCATION. 83(2). p.217-248
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Abstract
The Role of Faculty Members' Cross-Cultural Competencies in Their Perceived Teaching Quality: Evidence from Culturally-Diverse Classes in Four European Countries. In the field of higher education, it has often been claimed that in culturally-diverse classes high levels of cross-cultural competence will result in better teaching performance among faculty. Unfortunately, to date this relationship has not been tested empirically. In this study, we examine the nature of this relationship using course-related survey data from faculty members (N = 46) teaching management-related courses to master's students (N = 1,219) in four EU countries (Belgium, France, Germany, and The Netherlands). Results demonstrate that cross-cultural competence (in particular showing a high degree of cultural empathy and being open-minded) is an important asset for faculty members whenever the educational program relies on (frequent) interactions between faculty members and students.
Keywords
COLLEGE-TEACHERS, LEARNING STYLES, INTERCULTURAL SENSITIVITY, MULTICULTURAL PERSONALITY QUESTIONNAIRE, STUDENTS EVALUATIONS, VALIDITY, SATISFACTION, RELIABILITY, INSTRUMENT, EXPERIENCE

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Chicago
De Beuckelaer, Alain, Filip Lievens, and Joost Bucker. 2012. “The Role of Faculty Members’ Cross-cultural Competencies in Their Perceived Teaching Quality: Evidence from Culturally-diverse Classes in Four European Countries.” Journal of Higher Education 83 (2): 217–248.
APA
De Beuckelaer, Alain, Lievens, F., & Bucker, J. (2012). The role of faculty members’ cross-cultural competencies in their perceived teaching quality: evidence from culturally-diverse classes in four European countries. JOURNAL OF HIGHER EDUCATION, 83(2), 217–248.
Vancouver
1.
De Beuckelaer A, Lievens F, Bucker J. The role of faculty members’ cross-cultural competencies in their perceived teaching quality: evidence from culturally-diverse classes in four European countries. JOURNAL OF HIGHER EDUCATION. 2012;83(2):217–48.
MLA
De Beuckelaer, Alain, Filip Lievens, and Joost Bucker. “The Role of Faculty Members’ Cross-cultural Competencies in Their Perceived Teaching Quality: Evidence from Culturally-diverse Classes in Four European Countries.” JOURNAL OF HIGHER EDUCATION 83.2 (2012): 217–248. Print.
@article{2075966,
  abstract     = {The Role of Faculty Members' Cross-Cultural Competencies in Their Perceived Teaching Quality: Evidence from Culturally-Diverse Classes in Four European Countries. In the field of higher education, it has often been claimed that in culturally-diverse classes high levels of cross-cultural competence will result in better teaching performance among faculty. Unfortunately, to date this relationship has not been tested empirically. In this study, we examine the nature of this relationship using course-related survey data from faculty members (N = 46) teaching management-related courses to master's students (N = 1,219) in four EU countries (Belgium, France, Germany, and The Netherlands). Results demonstrate that cross-cultural competence (in particular showing a high degree of cultural empathy and being open-minded) is an important asset for faculty members whenever the educational program relies on (frequent) interactions between faculty members and students.},
  author       = {De Beuckelaer, Alain and Lievens, Filip and Bucker, Joost },
  issn         = {0022-1546},
  journal      = {JOURNAL OF HIGHER EDUCATION},
  keyword      = {COLLEGE-TEACHERS,LEARNING STYLES,INTERCULTURAL SENSITIVITY,MULTICULTURAL PERSONALITY QUESTIONNAIRE,STUDENTS EVALUATIONS,VALIDITY,SATISFACTION,RELIABILITY,INSTRUMENT,EXPERIENCE},
  language     = {eng},
  number       = {2},
  pages        = {217--248},
  title        = {The role of faculty members' cross-cultural competencies in their perceived teaching quality: evidence from culturally-diverse classes in four European countries},
  volume       = {83},
  year         = {2012},
}

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