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Interaction in web-based communities: a case study of Last.fm

Peter Mechant UGent and Tom Evens UGent (2011) INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES. 7(2). p.234-249
abstract
Interaction is omnipresent in the discourse on new communication technologies and social network sites. Although quantitative numeric data on the use of social networking sites is plentiful, present research lacks qualitative data describing how these websites are used and experienced. This article describes research on the online experiences and interactions by Last.fm users. Last.fm is a website combining a music recommendation service, an online community and an online radio. We conducted in-depth face-to-face interviews with Last.fm users and observed their Last.fm profiles. Based on the aggregated data we suggest that most people use Last.fm as a tool, interacting heavily with the website itself, but much less with music. Interaction amongst Last.fm users seems to be sparse and superficial. Nevertheless, some respondents reported a 'sense of community' and referred to Last.fm as a tavern where one can converse about music, suggesting similarities with Ray Oldenburg's 'third places' or 'great good places'.
Please use this url to cite or link to this publication:
author
organization
year
type
journalArticle (original)
publication status
published
subject
keyword
music recommendation services, social network sites, Web 2.0, internet, Last.fm, affordances, user interaction, social networking, web based communities, virtual communities, sense of community., online communities
journal title
INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES
volume
7
issue
2
issue title
Building Community in Virtual Worlds
pages
234 - 249
ISSN
1477-8394
DOI
10.1504/IJWBC.2011.039513
language
English
UGent publication?
yes
classification
A2
copyright statement
I have transferred the copyright for this publication to the publisher
VABB id
c:vabb:322986
VABB type
VABB-1
id
1207078
handle
http://hdl.handle.net/1854/LU-1207078
date created
2011-04-11 20:36:26
date last changed
2016-12-19 15:45:12
@article{1207078,
  abstract     = {Interaction is omnipresent in the discourse on new communication technologies and social network sites. Although quantitative numeric data on the use of social networking sites is plentiful, present research lacks qualitative data describing how these websites are used and experienced. This article describes research on the online experiences and interactions by Last.fm users. Last.fm is a website combining a music recommendation service, an online community and an online radio. We conducted in-depth face-to-face interviews with Last.fm users and observed their Last.fm profiles. Based on the aggregated data we suggest that most people use Last.fm as a tool, interacting heavily with the website itself, but much less with music. Interaction amongst Last.fm users seems to be sparse and superficial. Nevertheless, some respondents reported a 'sense of community' and referred to Last.fm as a tavern where one can converse about music, suggesting similarities with Ray Oldenburg's 'third places' or 'great good places'.},
  author       = {Mechant, Peter and Evens, Tom},
  issn         = {1477-8394},
  journal      = {INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES},
  keyword      = {music recommendation services,social network sites,Web 2.0,internet,Last.fm,affordances,user interaction,social networking,web based communities,virtual communities,sense of community.,online communities},
  language     = {eng},
  number       = {2},
  pages        = {234--249},
  title        = {Interaction in web-based communities: a case study of Last.fm},
  url          = {http://dx.doi.org/10.1504/IJWBC.2011.039513},
  volume       = {7},
  year         = {2011},
}

Chicago
Mechant, Peter, and Tom Evens. 2011. “Interaction in Web-based Communities: a Case Study of Last.fm.” International Journal of Web Based Communities 7 (2): 234–249.
APA
Mechant, P., & Evens, T. (2011). Interaction in web-based communities: a case study of Last.fm. INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES, 7(2), 234–249.
Vancouver
1.
Mechant P, Evens T. Interaction in web-based communities: a case study of Last.fm. INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES. 2011;7(2):234–49.
MLA
Mechant, Peter, and Tom Evens. “Interaction in Web-based Communities: a Case Study of Last.fm.” INTERNATIONAL JOURNAL OF WEB BASED COMMUNITIES 7.2 (2011): 234–249. Print.