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The Resource-Service-System model for service science

Geert Poels UGent (2010) LECTURE NOTES IN COMPUTER SCIENCE. 6413. p.117-126
abstract
Service Science is the interdisciplinary academic field that studies service systems. A challenge for Service Science is the development of abstractions, models, vocabularies, and measures that support service systems research. This paper proposes the Resource-Service-System model as a conceptual model for Service Science that emphasizes that, in an economic context, service systems interact through the exchange of service for service in a mutually beneficial manner. This new model is adapted from the REA model of economic exchange by analyzing REA from the perspective of the Service-Dominant Logic economic worldview, which has been proposed as the philosophical foundation of Service Science.
Please use this url to cite or link to this publication:
author
organization
year
type
conference (proceedingsPaper)
publication status
published
subject
keyword
DOMINANT LOGIC
in
LECTURE NOTES IN COMPUTER SCIENCE
Lect. Notes Comput. Sci.
volume
6413
issue title
Advances in conceptual modeling : applications and challenges
pages
117 - 126
publisher
Springer
place of publication
Berlin, Germany
conference name
29th International conference on Conceptual Modeling : ER 2010 Workshops
conference location
Vancouver, BC, Canada
conference start
2010-11-01
conference end
2010-11-04
Web of Science type
Proceedings Paper
Web of Science id
000289184200015
ISSN
0302-9743
ISBN
9783642163845
DOI
10.1007/978-3-642-16385-2_15
language
English
UGent publication?
yes
classification
P1
copyright statement
I have transferred the copyright for this publication to the publisher
id
1095983
handle
http://hdl.handle.net/1854/LU-1095983
date created
2011-01-07 15:39:42
date last changed
2017-01-02 09:52:45
@inproceedings{1095983,
  abstract     = {Service Science is the interdisciplinary academic field that studies service systems. A challenge for Service Science is the development of abstractions, models, vocabularies, and measures that support service systems research. This paper proposes the Resource-Service-System model as a conceptual model for Service Science that emphasizes that, in an economic context, service systems interact through the exchange of service for service in a mutually beneficial manner. This new model is adapted from the REA model of economic exchange by analyzing REA from the perspective of the Service-Dominant Logic economic worldview, which has been proposed as the philosophical foundation of Service Science.},
  author       = {Poels, Geert},
  booktitle    = {LECTURE NOTES IN COMPUTER SCIENCE},
  isbn         = {9783642163845},
  issn         = {0302-9743},
  keyword      = {DOMINANT LOGIC},
  language     = {eng},
  location     = {Vancouver, BC, Canada},
  pages        = {117--126},
  publisher    = {Springer},
  title        = {The Resource-Service-System model for service science},
  url          = {http://dx.doi.org/10.1007/978-3-642-16385-2\_15},
  volume       = {6413},
  year         = {2010},
}

Chicago
Poels, Geert. 2010. “The Resource-Service-System Model for Service Science.” In Lecture Notes in Computer Science, 6413:117–126. Berlin, Germany: Springer.
APA
Poels, G. (2010). The Resource-Service-System model for service science. LECTURE NOTES IN COMPUTER SCIENCE (Vol. 6413, pp. 117–126). Presented at the 29th International conference on Conceptual Modeling : ER 2010 Workshops, Berlin, Germany: Springer.
Vancouver
1.
Poels G. The Resource-Service-System model for service science. LECTURE NOTES IN COMPUTER SCIENCE. Berlin, Germany: Springer; 2010. p. 117–26.
MLA
Poels, Geert. “The Resource-Service-System Model for Service Science.” Lecture Notes in Computer Science. Vol. 6413. Berlin, Germany: Springer, 2010. 117–126. Print.