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The Resource-Service-System model for service science

Geert Poels UGent (2010) LECTURE NOTES IN COMPUTER SCIENCE. 6413. p.117-126
abstract
Service Science is the interdisciplinary academic field that studies service systems. A challenge for Service Science is the development of abstractions, models, vocabularies, and measures that support service systems research. This paper proposes the Resource-Service-System model as a conceptual model for Service Science that emphasizes that, in an economic context, service systems interact through the exchange of service for service in a mutually beneficial manner. This new model is adapted from the REA model of economic exchange by analyzing REA from the perspective of the Service-Dominant Logic economic worldview, which has been proposed as the philosophical foundation of Service Science.
Please use this url to cite or link to this publication:
author
organization
year
type
conference
publication status
published
subject
keyword
DOMINANT LOGIC
in
LECTURE NOTES IN COMPUTER SCIENCE
Lect. Notes Comput. Sci.
volume
6413
issue title
Advances in conceptual modeling : applications and challenges
pages
117 - 126
publisher
Springer
place of publication
Berlin, Germany
conference name
29th International conference on Conceptual Modeling : ER 2010 Workshops
conference location
Vancouver, BC, Canada
conference start
2010-11-01
conference end
2010-11-04
Web of Science type
Proceedings Paper
Web of Science id
000289184200015
ISSN
0302-9743
ISBN
9783642163845
DOI
10.1007/978-3-642-16385-2_15
language
English
UGent publication?
yes
classification
P1
copyright statement
I have transferred the copyright for this publication to the publisher
id
1095983
handle
http://hdl.handle.net/1854/LU-1095983
date created
2011-01-07 15:39:42
date last changed
2015-06-17 09:20:55
@inproceedings{1095983,
  abstract     = {Service Science is the interdisciplinary academic field that studies service systems. A challenge for Service Science is the development of abstractions, models, vocabularies, and measures that support service systems research. This paper proposes the Resource-Service-System model as a conceptual model for Service Science that emphasizes that, in an economic context, service systems interact through the exchange of service for service in a mutually beneficial manner. This new model is adapted from the REA model of economic exchange by analyzing REA from the perspective of the Service-Dominant Logic economic worldview, which has been proposed as the philosophical foundation of Service Science.},
  author       = {Poels, Geert},
  booktitle    = {LECTURE NOTES IN COMPUTER SCIENCE},
  isbn         = {9783642163845},
  issn         = {0302-9743},
  keyword      = {DOMINANT LOGIC},
  language     = {eng},
  location     = {Vancouver, BC, Canada},
  pages        = {117--126},
  publisher    = {Springer},
  title        = {The Resource-Service-System model for service science},
  url          = {http://dx.doi.org/10.1007/978-3-642-16385-2\_15},
  volume       = {6413},
  year         = {2010},
}

Chicago
Poels, Geert. 2010. “The Resource-Service-System Model for Service Science.” In Lecture Notes in Computer Science, 6413:117–126. Berlin, Germany: Springer.
APA
Poels, G. (2010). The Resource-Service-System model for service science. LECTURE NOTES IN COMPUTER SCIENCE (Vol. 6413, pp. 117–126). Presented at the 29th International conference on Conceptual Modeling : ER 2010 Workshops, Berlin, Germany: Springer.
Vancouver
1.
Poels G. The Resource-Service-System model for service science. LECTURE NOTES IN COMPUTER SCIENCE. Berlin, Germany: Springer; 2010. p. 117–26.
MLA
Poels, Geert. “The Resource-Service-System Model for Service Science.” Lecture Notes in Computer Science. Vol. 6413. Berlin, Germany: Springer, 2010. 117–126. Print.