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Restoring reputations in times of crisis: an experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control

An-Sofie Claeys (UGent) , Veroline Cauberghe (UGent) and Patrick Vyncke (UGent)
(2010) PUBLIC RELATIONS REVIEW. 36(3). p.256-262
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Keywords
Crisis communication, Crisis responsibility, Corporate reputation, STRATEGIES, REINFORCEMENT, DISCOURSE, EXTERNAL CONTROL, Locus of control, Crisis response strategy

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Citation

Please use this url to cite or link to this publication:

Chicago
Claeys, An-Sofie, Veroline Cauberghe, and Patrick Vyncke. 2010. “Restoring Reputations in Times of Crisis: An Experimental Study of the Situational Crisis Communication Theory and the Moderating Effects of Locus of Control.” Public Relations Review 36 (3): 256–262.
APA
Claeys, A.-S., Cauberghe, V., & Vyncke, P. (2010). Restoring reputations in times of crisis: an experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control. PUBLIC RELATIONS REVIEW, 36(3), 256–262.
Vancouver
1.
Claeys A-S, Cauberghe V, Vyncke P. Restoring reputations in times of crisis: an experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control. PUBLIC RELATIONS REVIEW. 2010;36(3):256–62.
MLA
Claeys, An-Sofie, Veroline Cauberghe, and Patrick Vyncke. “Restoring Reputations in Times of Crisis: An Experimental Study of the Situational Crisis Communication Theory and the Moderating Effects of Locus of Control.” PUBLIC RELATIONS REVIEW 36.3 (2010): 256–262. Print.
@article{1091048,
  author       = {Claeys, An-Sofie and Cauberghe, Veroline and Vyncke, Patrick},
  issn         = {0363-8111},
  journal      = {PUBLIC RELATIONS REVIEW},
  keyword      = {Crisis communication,Crisis responsibility,Corporate reputation,STRATEGIES,REINFORCEMENT,DISCOURSE,EXTERNAL CONTROL,Locus of control,Crisis response strategy},
  language     = {eng},
  number       = {3},
  pages        = {256--262},
  title        = {Restoring reputations in times of crisis: an experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control},
  url          = {http://dx.doi.org/10.1016/j.pubrev.2010.05.004},
  volume       = {36},
  year         = {2010},
}

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