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Linking an integrated framework with appropriate methods for measuring QoE

David Geerts, Katrien De Moor UGent, Istvan Ketyko UGent, An Jacobs, Jan Van den Bergh, Wout Joseph UGent, Luc Martens UGent and Lieven De Marez UGent (2010) Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010). p.158-163
abstract
Quality of Experience (QoE) has recently gained recognition for being an important determinant of the success of new technologies. Despite the growing interest in QoE, research into this area is still fragmented. Similar - but separate - efforts are being carried out in technical as well as user oriented research domains, which are rarely communicating with each other. In this paper, we take a multidisciplinary approach and review both user oriented and technical definitions on Quality of Experience (including the related concept of User Experience). We propose a detailed and comprehensive framework that integrates both perspectives. Finally, we take a first step at linking methods for measuring QoE with this framework.
Please use this url to cite or link to this publication:
author
organization
year
type
conference (conferencePaper)
publication status
published
subject
in
Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010)
pages
158 - 163
publisher
IEEE
place of publication
Piscataway, NJ, USA
conference name
2010 2nd International workshop on Quality of Multimedia Experience (QoMEX 2010)
conference location
Trondheim, Norway
conference start
2010-06-21
conference end
2010-06-23
Web of Science type
Conference Paper
Web of Science id
11433630
ISBN
9781424469598
9781424469604
DOI
10.1109/QOMEX.2010.5516292
language
English
UGent publication?
yes
classification
C1
additional info
DOI (as shown in IEEE Xplore) seems to be faulty [Nov. 2010]
copyright statement
I have transferred the copyright for this publication to the publisher
id
1066877
handle
http://hdl.handle.net/1854/LU-1066877
date created
2010-10-28 11:05:00
date last changed
2017-01-02 09:52:20
@inproceedings{1066877,
  abstract     = {Quality of Experience (QoE) has recently gained recognition for being an important determinant of the success of new technologies. Despite the growing interest in QoE, research into this area is still fragmented. Similar - but separate - efforts are being carried out in technical as well as user oriented research domains, which are rarely communicating with each other. In this paper, we take a multidisciplinary approach and review both user oriented and technical definitions on Quality of Experience (including the related concept of User Experience). We propose a detailed and comprehensive framework that integrates both perspectives. Finally, we take a first step at linking methods for measuring QoE with this framework.},
  author       = {Geerts, David and De Moor, Katrien and Ketyko, Istvan and Jacobs, An and Van den Bergh, Jan  and Joseph, Wout and Martens, Luc and De Marez, Lieven},
  booktitle    = {Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010)},
  isbn         = {9781424469598},
  language     = {eng},
  location     = {Trondheim, Norway},
  pages        = {158--163},
  publisher    = {IEEE},
  title        = {Linking an integrated framework with appropriate methods for measuring QoE},
  url          = {http://dx.doi.org/10.1109/QOMEX.2010.5516292},
  year         = {2010},
}

Chicago
Geerts, David, Katrien De Moor, Istvan Ketyko, An Jacobs, Jan Van den Bergh, Wout Joseph, Luc Martens, and Lieven De Marez. 2010. “Linking an Integrated Framework with Appropriate Methods for Measuring QoE.” In Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010), 158–163. Piscataway, NJ, USA: IEEE.
APA
Geerts, D., De Moor, K., Ketyko, I., Jacobs, A., Van den Bergh, J., Joseph, W., Martens, L., et al. (2010). Linking an integrated framework with appropriate methods for measuring QoE. Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010) (pp. 158–163). Presented at the 2010 2nd International workshop on Quality of Multimedia Experience (QoMEX 2010), Piscataway, NJ, USA: IEEE.
Vancouver
1.
Geerts D, De Moor K, Ketyko I, Jacobs A, Van den Bergh J, Joseph W, et al. Linking an integrated framework with appropriate methods for measuring QoE. Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010). Piscataway, NJ, USA: IEEE; 2010. p. 158–63.
MLA
Geerts, David, Katrien De Moor, Istvan Ketyko, et al. “Linking an Integrated Framework with Appropriate Methods for Measuring QoE.” Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010). Piscataway, NJ, USA: IEEE, 2010. 158–163. Print.