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Linking an integrated framework with appropriate methods for measuring QoE

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Abstract
Quality of Experience (QoE) has recently gained recognition for being an important determinant of the success of new technologies. Despite the growing interest in QoE, research into this area is still fragmented. Similar - but separate - efforts are being carried out in technical as well as user oriented research domains, which are rarely communicating with each other. In this paper, we take a multidisciplinary approach and review both user oriented and technical definitions on Quality of Experience (including the related concept of User Experience). We propose a detailed and comprehensive framework that integrates both perspectives. Finally, we take a first step at linking methods for measuring QoE with this framework.

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Chicago
Geerts, David, Katrien De Moor, Istvan Ketyko, An Jacobs, Jan Van den Bergh, Wout Joseph, Luc Martens, and Lieven De Marez. 2010. “Linking an Integrated Framework with Appropriate Methods for Measuring QoE.” In Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010), 158–163. Piscataway, NJ, USA: IEEE.
APA
Geerts, D., De Moor, K., Ketyko, I., Jacobs, A., Van den Bergh, J., Joseph, W., Martens, L., et al. (2010). Linking an integrated framework with appropriate methods for measuring QoE. Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010) (pp. 158–163). Presented at the 2010 2nd International workshop on Quality of Multimedia Experience (QoMEX 2010), Piscataway, NJ, USA: IEEE.
Vancouver
1.
Geerts D, De Moor K, Ketyko I, Jacobs A, Van den Bergh J, Joseph W, et al. Linking an integrated framework with appropriate methods for measuring QoE. Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010). Piscataway, NJ, USA: IEEE; 2010. p. 158–63.
MLA
Geerts, David, Katrien De Moor, Istvan Ketyko, et al. “Linking an Integrated Framework with Appropriate Methods for Measuring QoE.” Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010). Piscataway, NJ, USA: IEEE, 2010. 158–163. Print.
@inproceedings{1066877,
  abstract     = {Quality of Experience (QoE) has recently gained recognition for being an important determinant of the success of new technologies. Despite the growing interest in QoE, research into this area is still fragmented. Similar - but separate - efforts are being carried out in technical as well as user oriented research domains, which are rarely communicating with each other. In this paper, we take a multidisciplinary approach and review both user oriented and technical definitions on Quality of Experience (including the related concept of User Experience). We propose a detailed and comprehensive framework that integrates both perspectives. Finally, we take a first step at linking methods for measuring QoE with this framework.},
  author       = {Geerts, David and De Moor, Katrien and Ketyko, Istvan and Jacobs, An and Van den Bergh, Jan  and Joseph, Wout and Martens, Luc and De Marez, Lieven},
  booktitle    = {Proceedings of the 2010 Second International Workshop on Quality of Multimedia Experience (QoMEX 2010)},
  isbn         = {9781424469598},
  language     = {eng},
  location     = {Trondheim, Norway},
  pages        = {158--163},
  publisher    = {IEEE},
  title        = {Linking an integrated framework with appropriate methods for measuring QoE},
  url          = {http://dx.doi.org/10.1109/QOMEX.2010.5516292},
  year         = {2010},
}

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