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Relation between patient satisfaction, compliance and the clinical benefit of a teletreatment application for chronic pain

Rianne M Huis in 't Veld , Stephanie Kosterink, Tom Barbe UGent, Agneta Lindegård, Tobias Marecek and Miriam MR Vollenbroek-Hutten (2010) JOURNAL OF TELEMEDICINE AND TELECARE. 16(6). p.322-328
abstract
We investigated the ease of use and usefulness as a measure of patient satisfaction, compliance, clinical benefit and its mutual relationships concerning a teletreatment application for chronic pain. Fifty-two subjects with neck and shoulder pain received and completed a four-week myofeedback-based teletreatment intervention. Prior to the onset of the intervention (at baseline) and immediately after the intervention they were asked to fill in questionnaires to measure discrepancies (gap scores) between expectations and experiences with the ease of use and usefulness of the treatment, as well as pain intensity and pain disability. In addition, the actual use of the system (i.e. the volume of muscle activity data available on the server) was logged. The subjects reported a significantly higher score on ease of use after the intervention compared to baseline, suggesting that the equipment was easier to use than they expected. Compliance was associated with clinical benefit. There was no significant relation between patient satisfaction and compliance. Patient satisfaction is a key indicator of how well the telemedicine treatment met expectations and compliance is important because of its association with clinical outcomes.
Please use this url to cite or link to this publication:
author
organization
year
type
journalArticle (original)
publication status
published
subject
keyword
MUSCLE ACTIVATION, WORKING-CONDITIONS, TELEMEDICINE, MYOFEEDBACK, OUTCOMES, TECHNOLOGY, ACCEPTANCE, DISABILITY, SYMPTOMS, SERVICE
journal title
JOURNAL OF TELEMEDICINE AND TELECARE
J. Telemed. Telecare
volume
16
issue
6
pages
322 - 328
Web of Science type
Article
Web of Science id
000282015700006
JCR category
HEALTH CARE SCIENCES & SERVICES
JCR impact factor
1.274 (2010)
JCR rank
48/71 (2010)
JCR quartile
3 (2010)
ISSN
1357-633X
DOI
10.1258/jtt.2010.006006
language
English
UGent publication?
yes
classification
A1
copyright statement
I have transferred the copyright for this publication to the publisher
id
1065254
handle
http://hdl.handle.net/1854/LU-1065254
date created
2010-10-26 15:45:39
date last changed
2016-12-19 15:46:27
@article{1065254,
  abstract     = {We investigated the ease of use and usefulness as a measure of patient satisfaction, compliance, clinical benefit and its mutual relationships concerning a teletreatment application for chronic pain. Fifty-two subjects with neck and shoulder pain received and completed a four-week myofeedback-based teletreatment intervention. Prior to the onset of the intervention (at baseline) and immediately after the intervention they were asked to fill in questionnaires to measure discrepancies (gap scores) between expectations and experiences with the ease of use and usefulness of the treatment, as well as pain intensity and pain disability. In addition, the actual use of the system (i.e. the volume of muscle activity data available on the server) was logged. The subjects reported a significantly higher score on ease of use after the intervention compared to baseline, suggesting that the equipment was easier to use than they expected. Compliance was associated with clinical benefit. There was no significant relation between patient satisfaction and compliance. Patient satisfaction is a key indicator of how well the telemedicine treatment met expectations and compliance is important because of its association with clinical outcomes.},
  author       = {Huis in 't Veld , Rianne M and Kosterink, Stephanie and Barbe, Tom and Lindeg{\aa}rd, Agneta and Marecek, Tobias and Vollenbroek-Hutten, Miriam MR},
  issn         = {1357-633X},
  journal      = {JOURNAL OF TELEMEDICINE AND TELECARE},
  keyword      = {MUSCLE ACTIVATION,WORKING-CONDITIONS,TELEMEDICINE,MYOFEEDBACK,OUTCOMES,TECHNOLOGY,ACCEPTANCE,DISABILITY,SYMPTOMS,SERVICE},
  language     = {eng},
  number       = {6},
  pages        = {322--328},
  title        = {Relation between patient satisfaction, compliance and the clinical benefit of a teletreatment application for chronic pain},
  url          = {http://dx.doi.org/10.1258/jtt.2010.006006},
  volume       = {16},
  year         = {2010},
}

Chicago
Huis in  ’t Veld , Rianne M, Stephanie Kosterink, Tom Barbe, Agneta Lindegård, Tobias Marecek, and Miriam MR Vollenbroek-Hutten. 2010. “Relation Between Patient Satisfaction, Compliance and the Clinical Benefit of a Teletreatment Application for Chronic Pain.” Journal of Telemedicine and Telecare 16 (6): 322–328.
APA
Huis in  ’t Veld , R. M., Kosterink, S., Barbe, T., Lindegård, A., Marecek, T., & Vollenbroek-Hutten, M. M. (2010). Relation between patient satisfaction, compliance and the clinical benefit of a teletreatment application for chronic pain. JOURNAL OF TELEMEDICINE AND TELECARE, 16(6), 322–328.
Vancouver
1.
Huis in  ’t Veld RM, Kosterink S, Barbe T, Lindegård A, Marecek T, Vollenbroek-Hutten MM. Relation between patient satisfaction, compliance and the clinical benefit of a teletreatment application for chronic pain. JOURNAL OF TELEMEDICINE AND TELECARE. 2010;16(6):322–8.
MLA
Huis in  ’t Veld , Rianne M, Stephanie Kosterink, Tom Barbe, et al. “Relation Between Patient Satisfaction, Compliance and the Clinical Benefit of a Teletreatment Application for Chronic Pain.” JOURNAL OF TELEMEDICINE AND TELECARE 16.6 (2010): 322–328. Print.