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Monitoring e-government development: Lessons learned from a statistical modeling approach

Pieter Verdegem, Jeroen Stragier UGent and Gino Verleye UGent (2010) Electronic Government and Electronic Participation. Joint proceedings of ongoing research and projects of IFIP EGOV and ePart 2010. p.106-113
abstract
E-government still faces many challenges as it continues to develop. The current status of electronic services delivery opens up a lot of questions, both for practitioners and researchers. Therefore, further progress of it needs a profound knowledge base. E-government policy has traditionally focused on bringing online public services and on benchmarking their availability and sophistication. In addition, measurement activities are often based on the so-called supply-side benchmarking. This is important knowledge, however, it is currently under criticism. In this paper a data-driven approach is presented how research could help to manage (user-centric) e-government strategies. This paper presents an illustration of a data-driven approach (SEM) and explains how this can support and enrich the management and evaluation of e-government policy.
Please use this url to cite or link to this publication:
author
organization
year
type
conference
publication status
published
subject
keyword
benchmarking, structural equation modeling (SEM), E-government, measurement, policy
in
Electronic Government and Electronic Participation. Joint proceedings of ongoing research and projects of IFIP EGOV and ePart 2010
editor
Jean-Loup Chappelet, Olivier Glassey, Marijn Janssen, Ann Macintosh, Jochen Scholl, Efthimios Tambouris and Maria A. Wimmer
pages
393 pages
publisher
Trauner Verlag
place of publication
Linz, Austria
conference name
IFIP EGOV 2010
conference location
Lausanne, Switserland
conference start
2010-08-29
conference end
2010-09-02
ISBN
978-3-85499-766-5
language
English
UGent publication?
yes
classification
C1
copyright statement
I don't know the status of the copyright for this publication
id
1037804
handle
http://hdl.handle.net/1854/LU-1037804
date created
2010-09-07 10:32:01
date last changed
2017-01-02 09:52:18
@inproceedings{1037804,
  abstract     = {E-government still faces many challenges as it continues to develop. The current status of electronic services delivery opens up a lot of questions, both for practitioners and researchers. Therefore, further progress of it needs a profound knowledge base. E-government policy has traditionally focused on bringing online public services and on benchmarking their availability and sophistication. In addition, measurement activities are often based on the so-called supply-side benchmarking. This is important knowledge, however, it is currently under criticism. In this paper a data-driven approach is presented how research could help to manage (user-centric) e-government strategies. This paper presents an illustration of a data-driven approach (SEM) and explains how this can support and enrich the management and evaluation of e-government policy.},
  author       = {Verdegem, Pieter and Stragier, Jeroen and Verleye, Gino},
  booktitle    = {Electronic Government and Electronic Participation. Joint proceedings of ongoing research and projects of IFIP EGOV and ePart 2010},
  editor       = {Chappelet, Jean-Loup and Glassey, Olivier and Janssen, Marijn and Macintosh, Ann and Scholl, Jochen and Tambouris, Efthimios and Wimmer, Maria A.},
  isbn         = {978-3-85499-766-5},
  keyword      = {benchmarking,structural equation modeling (SEM),E-government,measurement,policy},
  language     = {eng},
  location     = {Lausanne, Switserland},
  pages        = {106--113},
  publisher    = {Trauner Verlag},
  title        = {Monitoring e-government development: Lessons learned from a statistical modeling approach},
  year         = {2010},
}

Chicago
Verdegem, Pieter, Jeroen Stragier, and Gino Verleye. 2010. “Monitoring E-government Development: Lessons Learned from a Statistical Modeling Approach.” In Electronic Government and Electronic Participation. Joint Proceedings of Ongoing Research and Projects of IFIP EGOV and ePart 2010, ed. Jean-Loup Chappelet, Olivier Glassey, Marijn Janssen, Ann Macintosh, Jochen Scholl, Efthimios Tambouris, and Maria A. Wimmer, 106–113. Linz, Austria: Trauner Verlag.
APA
Verdegem, P., Stragier, J., & Verleye, G. (2010). Monitoring e-government development: Lessons learned from a statistical modeling approach. In J.-L. Chappelet, O. Glassey, M. Janssen, A. Macintosh, J. Scholl, E. Tambouris, & M. A. Wimmer (Eds.), Electronic Government and Electronic Participation. Joint proceedings of ongoing research and projects of IFIP EGOV and ePart 2010 (pp. 106–113). Presented at the IFIP EGOV 2010, Linz, Austria: Trauner Verlag.
Vancouver
1.
Verdegem P, Stragier J, Verleye G. Monitoring e-government development: Lessons learned from a statistical modeling approach. In: Chappelet J-L, Glassey O, Janssen M, Macintosh A, Scholl J, Tambouris E, et al., editors. Electronic Government and Electronic Participation. Joint proceedings of ongoing research and projects of IFIP EGOV and ePart 2010. Linz, Austria: Trauner Verlag; 2010. p. 106–13.
MLA
Verdegem, Pieter, Jeroen Stragier, and Gino Verleye. “Monitoring E-government Development: Lessons Learned from a Statistical Modeling Approach.” Electronic Government and Electronic Participation. Joint Proceedings of Ongoing Research and Projects of IFIP EGOV and ePart 2010. Ed. Jean-Loup Chappelet et al. Linz, Austria: Trauner Verlag, 2010. 106–113. Print.