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Integrating co-design in clinical healthcare : lessons from a living lab at AZ Groeninge Hospital

Lore Brosens (UGent) , Manu Janssens, Melis Örnekoğlu Selçuk (UGent) , Pieter Beerten (UGent) and Jan Detand (UGent)
(2025) Health & wellbeing living lab symposium & smart healthy environments world conference : innovating health & daily life through living labs, Book of Proceedings. p.25-34
Author
Organization
Abstract
Co-design in living labs involves active participation from stakeholders, ensuring innovations meet their needs and fostering human-centric solutions. This study explores the implementation of a clinical living lab at (name of the) hospital in Belgium, in collaboration with (name of the) University and the (name of the) innovation hub. The lab focused on three cases involving elderly patients, logistics personnel, and patients with special needs. Industrial design engineering students facilitated co-design process, codesigned solutions with people with lived experience, and implemented them within the hospital. A total of 13 participants (students, healthcare workers, innovation employee) from the living lab were interviewed. All participants had previously engaged in at least one co-design session, which included doctors and patients alongside other stakeholders. The interviews explored participants' experiences with co-design, barriers, lessons learned, and enablers. Co-design practices were found to be timeconsuming, with challenges related to language and time management. This indicated the need for effective communication, early involvement, and education on co-design. Despite these challenges, the process was educational and inspirational, fostering mutual learning. The study highlights the complexities of implementing co-design in a clinical setting and emphasizes adaptable, human-centred innovation strategies. Key factors for success include effective communication, early involvement, education, and creating an engaging environment
Keywords
Co-design, Living labs, Healthcare innovation, human-centred solutions, clinical hospital, environment

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MLA
Brosens, Lore, et al. “Integrating Co-Design in Clinical Healthcare : Lessons from a Living Lab at AZ Groeninge Hospital.” Health & Wellbeing Living Lab Symposium & Smart Healthy Environments World Conference : Innovating Health & Daily Life through Living Labs, Book of Proceedings, 2025, pp. 25–34.
APA
Brosens, L., Janssens, M., Örnekoğlu Selçuk, M., Beerten, P., & Detand, J. (2025). Integrating co-design in clinical healthcare : lessons from a living lab at AZ Groeninge Hospital. Health & Wellbeing Living Lab Symposium & Smart Healthy Environments World Conference : Innovating Health & Daily Life through Living Labs, Book of Proceedings, 25–34. Istanbul, Turkey.
Chicago author-date
Brosens, Lore, Manu Janssens, Melis Örnekoğlu Selçuk, Pieter Beerten, and Jan Detand. 2025. “Integrating Co-Design in Clinical Healthcare : Lessons from a Living Lab at AZ Groeninge Hospital.” In Health & Wellbeing Living Lab Symposium & Smart Healthy Environments World Conference : Innovating Health & Daily Life through Living Labs, Book of Proceedings, 25–34. Istanbul, Turkey.
Chicago author-date (all authors)
Brosens, Lore, Manu Janssens, Melis Örnekoğlu Selçuk, Pieter Beerten, and Jan Detand. 2025. “Integrating Co-Design in Clinical Healthcare : Lessons from a Living Lab at AZ Groeninge Hospital.” In Health & Wellbeing Living Lab Symposium & Smart Healthy Environments World Conference : Innovating Health & Daily Life through Living Labs, Book of Proceedings, 25–34. Istanbul, Turkey.
Vancouver
1.
Brosens L, Janssens M, Örnekoğlu Selçuk M, Beerten P, Detand J. Integrating co-design in clinical healthcare : lessons from a living lab at AZ Groeninge Hospital. In: Health & wellbeing living lab symposium & smart healthy environments world conference : innovating health & daily life through living labs, Book of Proceedings. Istanbul, Turkey; 2025. p. 25–34.
IEEE
[1]
L. Brosens, M. Janssens, M. Örnekoğlu Selçuk, P. Beerten, and J. Detand, “Integrating co-design in clinical healthcare : lessons from a living lab at AZ Groeninge Hospital,” in Health & wellbeing living lab symposium & smart healthy environments world conference : innovating health & daily life through living labs, Book of Proceedings, Istanbul, Turkey, 2025, pp. 25–34.
@inproceedings{01KN22NXZJDXZ9D49V0YQM864W,
  abstract     = {{Co-design in living labs involves active participation from stakeholders, ensuring innovations meet their
needs and fostering human-centric solutions. This study explores the implementation of a clinical living
lab at (name of the) hospital in Belgium, in collaboration with (name of the) University and the (name of
the) innovation hub. The lab focused on three cases involving elderly patients, logistics personnel, and
patients with special needs. Industrial design engineering students facilitated co-design process, codesigned
solutions with people with lived experience, and implemented them within the hospital. A total
of 13 participants (students, healthcare workers, innovation employee) from the living lab were
interviewed. All participants had previously engaged in at least one co-design session, which included
doctors and patients alongside other stakeholders. The interviews explored participants' experiences
with co-design, barriers, lessons learned, and enablers. Co-design practices were found to be timeconsuming,
with challenges related to language and time management. This indicated the need for
effective communication, early involvement, and education on co-design. Despite these challenges, the
process was educational and inspirational, fostering mutual learning. The study highlights the
complexities of implementing co-design in a clinical setting and emphasizes adaptable, human-centred
innovation strategies. Key factors for success include effective communication, early involvement,
education, and creating an engaging environment}},
  author       = {{Brosens, Lore and Janssens, Manu and Örnekoğlu Selçuk, Melis and Beerten, Pieter and Detand, Jan}},
  booktitle    = {{Health & wellbeing living lab symposium & smart healthy environments world conference : innovating health & daily life through living labs, Book of Proceedings}},
  keywords     = {{Co-design,Living labs,Healthcare innovation,human-centred solutions,clinical hospital,environment}},
  language     = {{eng}},
  location     = {{Istanbul, Turkey}},
  pages        = {{25--34}},
  title        = {{Integrating co-design in clinical healthcare : lessons from a living lab at AZ Groeninge Hospital}},
  url          = {{https://doi.org/10.5281/zenodo.17427112}},
  year         = {{2025}},
}