Bridging BPM and sustainability journeys in navigating sustainability paradoxical tensions
- Author
- Ika Nurkasanah (UGent) and Amy Van Looy (UGent)
- Organization
- Abstract
- Since Business Process Management (BPM) and sustainability often evolve along separate journeys, few organizations fully recognize the potential of integrating both disciplines to address shared tensions and to optimize sustainability-driven business process transformation. Hence, this study investigates the convergence of BPM and sustainability journeys through multiple case studies, applying paradox theory and BPM capability frameworks to analyze emerging tensions and response strategies. The findings reveal that despite their different starting points, both BPM and sustainability journeys face shared paradoxical tensions. Our research also contextualizes existing BPM capability areas for identifying shared solutions to navigate the tensions. This study offers theoretical contributions by extending BPM capability frameworks to address sustainability paradoxes and by introducing process-level capability considerations to sustainability research. Our research provides practical insight into fostering collaboration between BPM and sustainability functions that enable organizations to more effectively navigate the complexities of managing sustainable processes.
- Keywords
- Business process management, Sustainability, Paradox theory, BPM Capability
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Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-01K6AH5MP9E2P1KEV3YQVGEYRM
- MLA
- Nurkasanah, Ika, and Amy Van Looy. “Bridging BPM and Sustainability Journeys in Navigating Sustainability Paradoxical Tensions.” BUSINESS PROCESS MANAGEMENT: RESPONSIBLE BPM FORUM, PROCESS TECHNOLOGY FORUM, EDUCATORS FORUM, BPM 2025 RBPM, PT, AND EDUCATORS FORUM, edited by M ER et al., vol. 565, Springer, 2026, pp. 66–71, doi:10.1007/978-3-032-02936-2_6.
- APA
- Nurkasanah, I., & Van Looy, A. (2026). Bridging BPM and sustainability journeys in navigating sustainability paradoxical tensions. In M. ER, A. Gal, T. Grisold, F. Santoro, M. Weske, R. Dijkman, … K. Revoredo (Eds.), BUSINESS PROCESS MANAGEMENT: RESPONSIBLE BPM FORUM, PROCESS TECHNOLOGY FORUM, EDUCATORS FORUM, BPM 2025 RBPM, PT, AND EDUCATORS FORUM (Vol. 565, pp. 66–71). https://doi.org/10.1007/978-3-032-02936-2_6
- Chicago author-date
- Nurkasanah, Ika, and Amy Van Looy. 2026. “Bridging BPM and Sustainability Journeys in Navigating Sustainability Paradoxical Tensions.” In BUSINESS PROCESS MANAGEMENT: RESPONSIBLE BPM FORUM, PROCESS TECHNOLOGY FORUM, EDUCATORS FORUM, BPM 2025 RBPM, PT, AND EDUCATORS FORUM, edited by M ER, A Gal, T Grisold, F Santoro, M Weske, R Dijkman, D Karastoyanova, B Aysolmaz, W Bandara, and K Revoredo, 565:66–71. Cham: Springer. https://doi.org/10.1007/978-3-032-02936-2_6.
- Chicago author-date (all authors)
- Nurkasanah, Ika, and Amy Van Looy. 2026. “Bridging BPM and Sustainability Journeys in Navigating Sustainability Paradoxical Tensions.” In BUSINESS PROCESS MANAGEMENT: RESPONSIBLE BPM FORUM, PROCESS TECHNOLOGY FORUM, EDUCATORS FORUM, BPM 2025 RBPM, PT, AND EDUCATORS FORUM, ed by. M ER, A Gal, T Grisold, F Santoro, M Weske, R Dijkman, D Karastoyanova, B Aysolmaz, W Bandara, and K Revoredo, 565:66–71. Cham: Springer. doi:10.1007/978-3-032-02936-2_6.
- Vancouver
- 1.Nurkasanah I, Van Looy A. Bridging BPM and sustainability journeys in navigating sustainability paradoxical tensions. In: ER M, Gal A, Grisold T, Santoro F, Weske M, Dijkman R, et al., editors. BUSINESS PROCESS MANAGEMENT: RESPONSIBLE BPM FORUM, PROCESS TECHNOLOGY FORUM, EDUCATORS FORUM, BPM 2025 RBPM, PT, AND EDUCATORS FORUM. Cham: Springer; 2026. p. 66–71.
- IEEE
- [1]I. Nurkasanah and A. Van Looy, “Bridging BPM and sustainability journeys in navigating sustainability paradoxical tensions,” in BUSINESS PROCESS MANAGEMENT: RESPONSIBLE BPM FORUM, PROCESS TECHNOLOGY FORUM, EDUCATORS FORUM, BPM 2025 RBPM, PT, AND EDUCATORS FORUM, Seville, Spain, 2026, vol. 565, pp. 66–71.
@inproceedings{01K6AH5MP9E2P1KEV3YQVGEYRM,
abstract = {{Since Business Process Management (BPM) and sustainability often evolve along separate journeys, few organizations fully recognize the potential of integrating both disciplines to address shared tensions and to optimize sustainability-driven business process transformation. Hence, this study investigates the convergence of BPM and sustainability journeys through multiple case studies, applying paradox theory and BPM capability frameworks to analyze emerging tensions and response strategies. The findings reveal that despite their different starting points, both BPM and sustainability journeys face shared paradoxical tensions. Our research also contextualizes existing BPM capability areas for identifying shared solutions to navigate the tensions. This study offers theoretical contributions by extending BPM capability frameworks to address sustainability paradoxes and by introducing process-level capability considerations to sustainability research. Our research provides practical insight into fostering collaboration between BPM and sustainability functions that enable organizations to more effectively navigate the complexities of managing sustainable processes.}},
author = {{Nurkasanah, Ika and Van Looy, Amy}},
booktitle = {{BUSINESS PROCESS MANAGEMENT: RESPONSIBLE BPM FORUM, PROCESS TECHNOLOGY FORUM, EDUCATORS FORUM, BPM 2025 RBPM, PT, AND EDUCATORS FORUM}},
editor = {{ER, M and Gal, A and Grisold, T and Santoro, F and Weske, M and Dijkman, R and Karastoyanova, D and Aysolmaz, B and Bandara, W and Revoredo, K}},
isbn = {{9783032029355}},
issn = {{1865-1348}},
keywords = {{Business process management,Sustainability,Paradox theory,BPM Capability}},
language = {{eng}},
location = {{Seville, Spain}},
pages = {{66--71}},
publisher = {{Springer}},
title = {{Bridging BPM and sustainability journeys in navigating sustainability paradoxical tensions}},
url = {{http://doi.org/10.1007/978-3-032-02936-2_6}},
volume = {{565}},
year = {{2026}},
}
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