Advanced search
2 files | 7.30 MB Add to list

Tactile interaction with social robots influences attitudes and behaviour

Qiaoqiao Ren (UGent) and Tony Belpaeme (UGent)
Author
Organization
Project
Abstract
Tactile interaction plays an essential role in human-to-human interaction. People gain comfort and support from tactile interactions with others and touch is an important predictor for trust. While touch has been explored as a communicative modality in HCI and HRI, we here report on two studies in which touching a social robot is used to regulate people's stress levels and consequently their actions. In the first study, we look at whether different intensities of tactile interaction result in a physiological response related to stress, and whether the interaction impacts risk-taking behaviour and trust. We let 38 participants complete a balloon analogue risk task (BART), a computer-based game that serves as a proxy for risk-taking behaviour. In our study, participants are supported by a robot during the BART task. The robot builds trust and encourages participants to take more risk. The results show that affective tactile interaction with the robot increases participants' risk-taking behaviour, but gentle affective tactile interaction increases comfort and lowers stress whereas high-intensity touch does not. We also find that male participants exhibit more risk-taking behaviour than females while being less stressed. Based on this experiment, a second study is used to ascertain whether these effects are caused by the social nature of tactile interaction or by the physical interaction alone. For this, instead of a social robot, participants now have a tactile interaction with a non-social device. The non-social interaction does not result in any effect, leading us to conclude that tactile interaction with humanoid robots is a social phenomenon rather than a mere physical phenomenon.
Keywords
Affective touch, Human-robot touch, Tactile interaction, Haptic interaction, Nonverbal communication, Peer pressure, Risk-taking behaviour, Heart rate variability, HEART-RATE-VARIABILITY, RISK-TAKING, GENDER-DIFFERENCES, DECISION-MAKING, TOUCH, METAANALYSIS, STRESS, EMBODIMENT, RESPONSES, EMOTIONS

Downloads

  • DS857 acc.pdf
    • full text (Accepted manuscript)
    • |
    • open access
    • |
    • PDF
    • |
    • 5.67 MB
  • (...).pdf
    • full text (Published version)
    • |
    • UGent only
    • |
    • PDF
    • |
    • 1.63 MB

Citation

Please use this url to cite or link to this publication:

MLA
Ren, Qiaoqiao, and Tony Belpaeme. “Tactile Interaction with Social Robots Influences Attitudes and Behaviour.” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, vol. 16, no. 11–12, 2024, pp. 2297–317, doi:10.1007/s12369-024-01191-5.
APA
Ren, Q., & Belpaeme, T. (2024). Tactile interaction with social robots influences attitudes and behaviour. INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, 16(11–12), 2297–2317. https://doi.org/10.1007/s12369-024-01191-5
Chicago author-date
Ren, Qiaoqiao, and Tony Belpaeme. 2024. “Tactile Interaction with Social Robots Influences Attitudes and Behaviour.” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS 16 (11–12): 2297–2317. https://doi.org/10.1007/s12369-024-01191-5.
Chicago author-date (all authors)
Ren, Qiaoqiao, and Tony Belpaeme. 2024. “Tactile Interaction with Social Robots Influences Attitudes and Behaviour.” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS 16 (11–12): 2297–2317. doi:10.1007/s12369-024-01191-5.
Vancouver
1.
Ren Q, Belpaeme T. Tactile interaction with social robots influences attitudes and behaviour. INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS. 2024;16(11–12):2297–317.
IEEE
[1]
Q. Ren and T. Belpaeme, “Tactile interaction with social robots influences attitudes and behaviour,” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, vol. 16, no. 11–12, pp. 2297–2317, 2024.
@article{01JEZGSMNP2ZYT44JXZKZKYC11,
  abstract     = {{Tactile interaction plays an essential role in human-to-human interaction. People gain comfort and support from tactile interactions with others and touch is an important predictor for trust. While touch has been explored as a communicative modality in HCI and HRI, we here report on two studies in which touching a social robot is used to regulate people's stress levels and consequently their actions. In the first study, we look at whether different intensities of tactile interaction result in a physiological response related to stress, and whether the interaction impacts risk-taking behaviour and trust. We let 38 participants complete a balloon analogue risk task (BART), a computer-based game that serves as a proxy for risk-taking behaviour. In our study, participants are supported by a robot during the BART task. The robot builds trust and encourages participants to take more risk. The results show that affective tactile interaction with the robot increases participants' risk-taking behaviour, but gentle affective tactile interaction increases comfort and lowers stress whereas high-intensity touch does not. We also find that male participants exhibit more risk-taking behaviour than females while being less stressed. Based on this experiment, a second study is used to ascertain whether these effects are caused by the social nature of tactile interaction or by the physical interaction alone. For this, instead of a social robot, participants now have a tactile interaction with a non-social device. The non-social interaction does not result in any effect, leading us to conclude that tactile interaction with humanoid robots is a social phenomenon rather than a mere physical phenomenon.}},
  author       = {{Ren, Qiaoqiao and Belpaeme, Tony}},
  issn         = {{1875-4791}},
  journal      = {{INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS}},
  keywords     = {{Affective touch,Human-robot touch,Tactile interaction,Haptic interaction,Nonverbal communication,Peer pressure,Risk-taking behaviour,Heart rate variability,HEART-RATE-VARIABILITY,RISK-TAKING,GENDER-DIFFERENCES,DECISION-MAKING,TOUCH,METAANALYSIS,STRESS,EMBODIMENT,RESPONSES,EMOTIONS}},
  language     = {{eng}},
  number       = {{11-12}},
  pages        = {{2297--2317}},
  title        = {{Tactile interaction with social robots influences attitudes and behaviour}},
  url          = {{http://doi.org/10.1007/s12369-024-01191-5}},
  volume       = {{16}},
  year         = {{2024}},
}

Altmetric
View in Altmetric
Web of Science
Times cited: