Tactile interaction with social robots influences attitudes and behaviour
- Author
- Qiaoqiao Ren (UGent) and Tony Belpaeme (UGent)
- Organization
- Project
- Abstract
- Tactile interaction plays an essential role in human-to-human interaction. People gain comfort and support from tactile interactions with others and touch is an important predictor for trust. While touch has been explored as a communicative modality in HCI and HRI, we here report on two studies in which touching a social robot is used to regulate people's stress levels and consequently their actions. In the first study, we look at whether different intensities of tactile interaction result in a physiological response related to stress, and whether the interaction impacts risk-taking behaviour and trust. We let 38 participants complete a balloon analogue risk task (BART), a computer-based game that serves as a proxy for risk-taking behaviour. In our study, participants are supported by a robot during the BART task. The robot builds trust and encourages participants to take more risk. The results show that affective tactile interaction with the robot increases participants' risk-taking behaviour, but gentle affective tactile interaction increases comfort and lowers stress whereas high-intensity touch does not. We also find that male participants exhibit more risk-taking behaviour than females while being less stressed. Based on this experiment, a second study is used to ascertain whether these effects are caused by the social nature of tactile interaction or by the physical interaction alone. For this, instead of a social robot, participants now have a tactile interaction with a non-social device. The non-social interaction does not result in any effect, leading us to conclude that tactile interaction with humanoid robots is a social phenomenon rather than a mere physical phenomenon.
- Keywords
- Affective touch, Human-robot touch, Tactile interaction, Haptic interaction, Nonverbal communication, Peer pressure, Risk-taking behaviour, Heart rate variability, HEART-RATE-VARIABILITY, RISK-TAKING, GENDER-DIFFERENCES, DECISION-MAKING, TOUCH, METAANALYSIS, STRESS, EMBODIMENT, RESPONSES, EMOTIONS
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Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-01JEZGSMNP2ZYT44JXZKZKYC11
- MLA
- Ren, Qiaoqiao, and Tony Belpaeme. “Tactile Interaction with Social Robots Influences Attitudes and Behaviour.” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, vol. 16, no. 11–12, 2024, pp. 2297–317, doi:10.1007/s12369-024-01191-5.
- APA
- Ren, Q., & Belpaeme, T. (2024). Tactile interaction with social robots influences attitudes and behaviour. INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, 16(11–12), 2297–2317. https://doi.org/10.1007/s12369-024-01191-5
- Chicago author-date
- Ren, Qiaoqiao, and Tony Belpaeme. 2024. “Tactile Interaction with Social Robots Influences Attitudes and Behaviour.” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS 16 (11–12): 2297–2317. https://doi.org/10.1007/s12369-024-01191-5.
- Chicago author-date (all authors)
- Ren, Qiaoqiao, and Tony Belpaeme. 2024. “Tactile Interaction with Social Robots Influences Attitudes and Behaviour.” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS 16 (11–12): 2297–2317. doi:10.1007/s12369-024-01191-5.
- Vancouver
- 1.Ren Q, Belpaeme T. Tactile interaction with social robots influences attitudes and behaviour. INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS. 2024;16(11–12):2297–317.
- IEEE
- [1]Q. Ren and T. Belpaeme, “Tactile interaction with social robots influences attitudes and behaviour,” INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, vol. 16, no. 11–12, pp. 2297–2317, 2024.
@article{01JEZGSMNP2ZYT44JXZKZKYC11,
abstract = {{Tactile interaction plays an essential role in human-to-human interaction. People gain comfort and support from tactile interactions with others and touch is an important predictor for trust. While touch has been explored as a communicative modality in HCI and HRI, we here report on two studies in which touching a social robot is used to regulate people's stress levels and consequently their actions. In the first study, we look at whether different intensities of tactile interaction result in a physiological response related to stress, and whether the interaction impacts risk-taking behaviour and trust. We let 38 participants complete a balloon analogue risk task (BART), a computer-based game that serves as a proxy for risk-taking behaviour. In our study, participants are supported by a robot during the BART task. The robot builds trust and encourages participants to take more risk. The results show that affective tactile interaction with the robot increases participants' risk-taking behaviour, but gentle affective tactile interaction increases comfort and lowers stress whereas high-intensity touch does not. We also find that male participants exhibit more risk-taking behaviour than females while being less stressed. Based on this experiment, a second study is used to ascertain whether these effects are caused by the social nature of tactile interaction or by the physical interaction alone. For this, instead of a social robot, participants now have a tactile interaction with a non-social device. The non-social interaction does not result in any effect, leading us to conclude that tactile interaction with humanoid robots is a social phenomenon rather than a mere physical phenomenon.}},
author = {{Ren, Qiaoqiao and Belpaeme, Tony}},
issn = {{1875-4791}},
journal = {{INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS}},
keywords = {{Affective touch,Human-robot touch,Tactile interaction,Haptic interaction,Nonverbal communication,Peer pressure,Risk-taking behaviour,Heart rate variability,HEART-RATE-VARIABILITY,RISK-TAKING,GENDER-DIFFERENCES,DECISION-MAKING,TOUCH,METAANALYSIS,STRESS,EMBODIMENT,RESPONSES,EMOTIONS}},
language = {{eng}},
number = {{11-12}},
pages = {{2297--2317}},
title = {{Tactile interaction with social robots influences attitudes and behaviour}},
url = {{http://doi.org/10.1007/s12369-024-01191-5}},
volume = {{16}},
year = {{2024}},
}
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