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Validation of the psychological empowerment scale and client-centered care questionnaire in budget holders with disabilities

Eva Pattyn (UGent) , Paul Gemmel (UGent) , Ruben Willems (UGent) , Susan Lagaert (UGent) and Jeroen Trybou (UGent)
(2025) DISABILITY AND REHABILITATION. 47(1). p.222-234
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Abstract
PurposeSeveral high-income countries install Cash-for-Care Schemes (CCSs) by granting budgets to care users. However, little quantitative evidence exist on empowerment and client-centered care levels, due to a lack of validated scales. This research aimed to validate the Psychological Empowerment Scale (PE scale) and Client-Centered Care Questionnaire (CCCQ) in budget holders with disabilities.MethodsA survey was developed based on a literature review and experts and budget holders input. Principal Axis Factoring with direct oblimin rotation, Cronbach's Alpha, and hypotheses testing with socio-demographic and budget characteristics as independent variables, and PE scale and CCCQ as dependent, were undertaken to assess both scales' internal consistency and validity.ResultsA convenience sample of 224 Flemish (proxy) budget holders completed the survey. Our analysis showed a two-factor solution for both scales; for the PE scale consisting of "meaning" and "competence," and "self-determination" and "impact," for CCCQ consisting of items 1-7 (conduct by caregiver) and items 8-15 (autonomy). Cronbach's Alpha of both scales was 0.94. The majority of our hypotheses were confirmed.ConclusionsThe findings show that both scales are valid and internally consistent, meaning that they can be further tested in a respondent sample of people with disabilities and in other care contexts. In light of the current trends in the (health)care sector to stimulate empowerment and client-centered care in care users, the monitoring of this experience is important.The Psychological Empowerment Scale (PE scale) measures empowerment by means of four cognitions (meaning, competence, impact, and self-determination), while the Client-Centered Care Questionnaire (CCCQ) measures the level of client-centered care.The PE scale and CCCQ are valid and internally consistent in our sample of (proxy) budget holders with disabilities.
Keywords
Client-Centered Care Questionnaire, client-centeredness, psychological empowerment scale, empowerment, Cash-for-care scheme

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MLA
Pattyn, Eva, et al. “Validation of the Psychological Empowerment Scale and Client-Centered Care Questionnaire in Budget Holders with Disabilities.” DISABILITY AND REHABILITATION, vol. 47, no. 1, 2025, pp. 222–34, doi:10.1080/09638288.2024.2343417.
APA
Pattyn, E., Gemmel, P., Willems, R., Lagaert, S., & Trybou, J. (2025). Validation of the psychological empowerment scale and client-centered care questionnaire in budget holders with disabilities. DISABILITY AND REHABILITATION, 47(1), 222–234. https://doi.org/10.1080/09638288.2024.2343417
Chicago author-date
Pattyn, Eva, Paul Gemmel, Ruben Willems, Susan Lagaert, and Jeroen Trybou. 2025. “Validation of the Psychological Empowerment Scale and Client-Centered Care Questionnaire in Budget Holders with Disabilities.” DISABILITY AND REHABILITATION 47 (1): 222–34. https://doi.org/10.1080/09638288.2024.2343417.
Chicago author-date (all authors)
Pattyn, Eva, Paul Gemmel, Ruben Willems, Susan Lagaert, and Jeroen Trybou. 2025. “Validation of the Psychological Empowerment Scale and Client-Centered Care Questionnaire in Budget Holders with Disabilities.” DISABILITY AND REHABILITATION 47 (1): 222–234. doi:10.1080/09638288.2024.2343417.
Vancouver
1.
Pattyn E, Gemmel P, Willems R, Lagaert S, Trybou J. Validation of the psychological empowerment scale and client-centered care questionnaire in budget holders with disabilities. DISABILITY AND REHABILITATION. 2025;47(1):222–34.
IEEE
[1]
E. Pattyn, P. Gemmel, R. Willems, S. Lagaert, and J. Trybou, “Validation of the psychological empowerment scale and client-centered care questionnaire in budget holders with disabilities,” DISABILITY AND REHABILITATION, vol. 47, no. 1, pp. 222–234, 2025.
@article{01HX6FN74JQM02QM1FKGX7C9WG,
  abstract     = {{PurposeSeveral high-income countries install Cash-for-Care Schemes (CCSs) by granting budgets to care users. However, little quantitative evidence exist on empowerment and client-centered care levels, due to a lack of validated scales. This research aimed to validate the Psychological Empowerment Scale (PE scale) and Client-Centered Care Questionnaire (CCCQ) in budget holders with disabilities.MethodsA survey was developed based on a literature review and experts and budget holders input. Principal Axis Factoring with direct oblimin rotation, Cronbach's Alpha, and hypotheses testing with socio-demographic and budget characteristics as independent variables, and PE scale and CCCQ as dependent, were undertaken to assess both scales' internal consistency and validity.ResultsA convenience sample of 224 Flemish (proxy) budget holders completed the survey. Our analysis showed a two-factor solution for both scales; for the PE scale consisting of "meaning" and "competence," and "self-determination" and "impact," for CCCQ consisting of items 1-7 (conduct by caregiver) and items 8-15 (autonomy). Cronbach's Alpha of both scales was 0.94. The majority of our hypotheses were confirmed.ConclusionsThe findings show that both scales are valid and internally consistent, meaning that they can be further tested in a respondent sample of people with disabilities and in other care contexts.

In light of the current trends in the (health)care sector to stimulate empowerment and client-centered care in care users, the monitoring of this experience is important.The Psychological Empowerment Scale (PE scale) measures empowerment by means of four cognitions (meaning, competence, impact, and self-determination), while the Client-Centered Care Questionnaire (CCCQ) measures the level of client-centered care.The PE scale and CCCQ are valid and internally consistent in our sample of (proxy) budget holders with disabilities.}},
  author       = {{Pattyn, Eva and Gemmel, Paul and Willems, Ruben and Lagaert, Susan and Trybou, Jeroen}},
  issn         = {{0963-8288}},
  journal      = {{DISABILITY AND REHABILITATION}},
  keywords     = {{Client-Centered Care Questionnaire,client-centeredness,psychological empowerment scale,empowerment,Cash-for-care scheme}},
  language     = {{eng}},
  number       = {{1}},
  pages        = {{222--234}},
  title        = {{Validation of the psychological empowerment scale and client-centered care questionnaire in budget holders with disabilities}},
  url          = {{http://doi.org/10.1080/09638288.2024.2343417}},
  volume       = {{47}},
  year         = {{2025}},
}

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