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Linking red tape originating from digital tools to affective commitment : the mediating roles of role ambiguity and work engagement

Jolien Muylaert (UGent) , Adelien Decramer (UGent) and Mieke Audenaert (UGent)
(2023) PUBLIC MANAGEMENT REVIEW. 25(12). p.2402-2427
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Abstract
Teachers are confronted with high levels of red tape in their jobs. By building on the Job Demands-Resources model, this article investigates how red tape originating from digital tools is related to teachers’ affective commitment. By exploring the mediating roles of role ambiguity and work engagement, we aim to advance the understanding of the underlying mechanisms explaining why employees react in a certain way to red tape. Time-lagged data (three waves) provides evidence for a negative indirect relationship between red tape originating from digital tools and affective commitment, serially mediated by role ambiguity and work engagement.
Keywords
Affective commitment, red tape, role ambiguity, teachers, work engagement, AFFECTIVE ORGANIZATIONAL COMMITMENT, PUBLIC-SERVICE MOTIVATION, JOB, DEMANDS, NORMATIVE COMMITMENT, E-GOVERNMENT, ANTECEDENTS, MANAGEMENT, SATISFACTION, RESOURCES, EMPLOYEES

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Citation

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MLA
Muylaert, Jolien, et al. “Linking Red Tape Originating from Digital Tools to Affective Commitment : The Mediating Roles of Role Ambiguity and Work Engagement.” PUBLIC MANAGEMENT REVIEW, vol. 25, no. 12, 2023, pp. 2402–27, doi:10.1080/14719037.2023.2291797.
APA
Muylaert, J., Decramer, A., & Audenaert, M. (2023). Linking red tape originating from digital tools to affective commitment : the mediating roles of role ambiguity and work engagement. PUBLIC MANAGEMENT REVIEW, 25(12), 2402–2427. https://doi.org/10.1080/14719037.2023.2291797
Chicago author-date
Muylaert, Jolien, Adelien Decramer, and Mieke Audenaert. 2023. “Linking Red Tape Originating from Digital Tools to Affective Commitment : The Mediating Roles of Role Ambiguity and Work Engagement.” PUBLIC MANAGEMENT REVIEW 25 (12): 2402–27. https://doi.org/10.1080/14719037.2023.2291797.
Chicago author-date (all authors)
Muylaert, Jolien, Adelien Decramer, and Mieke Audenaert. 2023. “Linking Red Tape Originating from Digital Tools to Affective Commitment : The Mediating Roles of Role Ambiguity and Work Engagement.” PUBLIC MANAGEMENT REVIEW 25 (12): 2402–2427. doi:10.1080/14719037.2023.2291797.
Vancouver
1.
Muylaert J, Decramer A, Audenaert M. Linking red tape originating from digital tools to affective commitment : the mediating roles of role ambiguity and work engagement. PUBLIC MANAGEMENT REVIEW. 2023;25(12):2402–27.
IEEE
[1]
J. Muylaert, A. Decramer, and M. Audenaert, “Linking red tape originating from digital tools to affective commitment : the mediating roles of role ambiguity and work engagement,” PUBLIC MANAGEMENT REVIEW, vol. 25, no. 12, pp. 2402–2427, 2023.
@article{01HH4ESBVQTZJ46MYRRB1Y7V7T,
  abstract     = {{Teachers are confronted with high levels of red tape in their jobs. By building on the Job Demands-Resources model, this article investigates how red tape originating from digital tools is related to teachers’ affective commitment. By exploring the mediating roles of role ambiguity and work engagement, we aim to advance the understanding of the underlying mechanisms explaining why employees react in a certain way to red tape. Time-lagged data (three waves) provides evidence for a negative indirect relationship between red tape originating from digital tools and affective commitment, serially mediated by role ambiguity and work engagement.}},
  author       = {{Muylaert, Jolien and Decramer, Adelien and Audenaert, Mieke}},
  issn         = {{1471-9037}},
  journal      = {{PUBLIC MANAGEMENT REVIEW}},
  keywords     = {{Affective commitment,red tape,role ambiguity,teachers,work engagement,AFFECTIVE ORGANIZATIONAL COMMITMENT,PUBLIC-SERVICE MOTIVATION,JOB,DEMANDS,NORMATIVE COMMITMENT,E-GOVERNMENT,ANTECEDENTS,MANAGEMENT,SATISFACTION,RESOURCES,EMPLOYEES}},
  language     = {{eng}},
  number       = {{12}},
  pages        = {{2402--2427}},
  title        = {{Linking red tape originating from digital tools to affective commitment : the mediating roles of role ambiguity and work engagement}},
  url          = {{http://doi.org/10.1080/14719037.2023.2291797}},
  volume       = {{25}},
  year         = {{2023}},
}

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