Quick adaptation of the organisation of general practices during the COVID-19 pandemic in the Netherlands
- Author
- Peter P. Groenewegen, Maria van den Muijsenbergh, Ronald Batenburg, Esther Van Poel (UGent) , Stijn van den Broek, Pierre Vanden Bussche (UGent) and Sara Willems (UGent)
- Organization
- Abstract
- BackgroundGeneral practices have adapted the practice organisation to the circumstances of the COVID-19 pandemic. In this article we describe several adjustments in general practices in the field of patient flow management, appointments, triage, referral and infection prevention. We also examined how practices relate to the policy of the government and of the professional organisations during the pandemic.MethodsA cross-sectional online survey was conducted among a sample of 893 general practitioners (GPs) during February and March 2021. The response rate was 17%. Because the questionnaire concerns practices and not individual GPs, one practice owner per practice received an invitation with a link to the online questionnaire. One reminder has been sent.ResultsGeneral practices adapted their organisation during the corona pandemic, partly based on information and advice from their professional organisations. The adjustments were necessary to ensure that patient care continued as much and as safely as possible, often remotely. The use of video consultations quickly increased from 6% to 65% of the practices. The cooperation with neighbouring practices improved and practices felt supported by the professional organisations.ConclusionsThe pandemic itself, remote care and stricter patient flow management have put pressure on the quality of care and patient safety. The accessibility of the practices was sometimes limited. In the perception of patients, this was stronger than in reality.
- Keywords
- Family Practice, The Netherlands, General practice, COVID-19, PRICOV-19, Practice organisation, infectious disease, Quality of Care
Downloads
-
s12875-023-02114-5.pdf
- full text (Published version)
- |
- open access
- |
- |
- 1.26 MB
Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-01H9D0FKGMM3F1BF86A1SMRMQ4
- MLA
- Groenewegen, Peter P., et al. “Quick Adaptation of the Organisation of General Practices during the COVID-19 Pandemic in the Netherlands.” BMC PRIMARY CARE, vol. 24, no. S1, Springer Science and Business Media LLC, 2023, doi:10.1186/s12875-023-02114-5.
- APA
- Groenewegen, P. P., van den Muijsenbergh, M., Batenburg, R., Van Poel, E., van den Broek, S., Vanden Bussche, P., & Willems, S. (2023). Quick adaptation of the organisation of general practices during the COVID-19 pandemic in the Netherlands. BMC PRIMARY CARE, 24(S1). https://doi.org/10.1186/s12875-023-02114-5
- Chicago author-date
- Groenewegen, Peter P., Maria van den Muijsenbergh, Ronald Batenburg, Esther Van Poel, Stijn van den Broek, Pierre Vanden Bussche, and Sara Willems. 2023. “Quick Adaptation of the Organisation of General Practices during the COVID-19 Pandemic in the Netherlands.” BMC PRIMARY CARE 24 (S1). https://doi.org/10.1186/s12875-023-02114-5.
- Chicago author-date (all authors)
- Groenewegen, Peter P., Maria van den Muijsenbergh, Ronald Batenburg, Esther Van Poel, Stijn van den Broek, Pierre Vanden Bussche, and Sara Willems. 2023. “Quick Adaptation of the Organisation of General Practices during the COVID-19 Pandemic in the Netherlands.” BMC PRIMARY CARE 24 (S1). doi:10.1186/s12875-023-02114-5.
- Vancouver
- 1.Groenewegen PP, van den Muijsenbergh M, Batenburg R, Van Poel E, van den Broek S, Vanden Bussche P, et al. Quick adaptation of the organisation of general practices during the COVID-19 pandemic in the Netherlands. BMC PRIMARY CARE. 2023;24(S1).
- IEEE
- [1]P. P. Groenewegen et al., “Quick adaptation of the organisation of general practices during the COVID-19 pandemic in the Netherlands,” BMC PRIMARY CARE, vol. 24, no. S1, 2023.
@article{01H9D0FKGMM3F1BF86A1SMRMQ4,
abstract = {{BackgroundGeneral practices have adapted the practice organisation to the circumstances of the COVID-19 pandemic. In this article we describe several adjustments in general practices in the field of patient flow management, appointments, triage, referral and infection prevention. We also examined how practices relate to the policy of the government and of the professional organisations during the pandemic.MethodsA cross-sectional online survey was conducted among a sample of 893 general practitioners (GPs) during February and March 2021. The response rate was 17%. Because the questionnaire concerns practices and not individual GPs, one practice owner per practice received an invitation with a link to the online questionnaire. One reminder has been sent.ResultsGeneral practices adapted their organisation during the corona pandemic, partly based on information and advice from their professional organisations. The adjustments were necessary to ensure that patient care continued as much and as safely as possible, often remotely. The use of video consultations quickly increased from 6% to 65% of the practices. The cooperation with neighbouring practices improved and practices felt supported by the professional organisations.ConclusionsThe pandemic itself, remote care and stricter patient flow management have put pressure on the quality of care and patient safety. The accessibility of the practices was sometimes limited. In the perception of patients, this was stronger than in reality.}},
articleno = {{170}},
author = {{Groenewegen, Peter P. and van den Muijsenbergh, Maria and Batenburg, Ronald and Van Poel, Esther and van den Broek, Stijn and Vanden Bussche, Pierre and Willems, Sara}},
issn = {{2731-4553}},
journal = {{BMC PRIMARY CARE}},
keywords = {{Family Practice,The Netherlands,General practice,COVID-19,PRICOV-19,Practice organisation,infectious disease,Quality of Care}},
language = {{eng}},
number = {{S1}},
pages = {{10}},
publisher = {{Springer Science and Business Media LLC}},
title = {{Quick adaptation of the organisation of general practices during the COVID-19 pandemic in the Netherlands}},
url = {{http://doi.org/10.1186/s12875-023-02114-5}},
volume = {{24}},
year = {{2023}},
}
- Altmetric
- View in Altmetric
- Web of Science
- Times cited: