
What influences travelers to use Uber? Exploring the factors affecting the adoption of on-demand ride services in California
- Author
- Farzad Alemi, Giovanni Circella (UGent) , Susan Handy and Patricia Mokhtarian
- Organization
- Abstract
- On-demand ride services, such as those offered by Uber and Lyft, are transforming transportation supply and demand in many ways. As the popularity and visibility of Uber/Lyft grow, an understanding of the factors affecting the use of these services becomes more important. In this paper, we investigate the factors affecting the adoption of on-demand ride services among millennials (i.e. young adults born between 1981 and 1997), and members of the preceding Generation X (i.e. middle-aged adults born between 1965 and 1980) in California. We estimate binary logic models of the adoption of Uber/Lyft with and without the inclusion of attitudinal variables, using the California Millennials Dataset (N = 1975). The results are consistent across models: we find that highly educated, older millennials are more likely to use on-demand ride services than other groups. We also find that greater land-use mix and regional accessibility by car are associated with greater likelihood of adopting on-demand ride services. Respondents who report higher numbers of long-distance business trips and have a higher share of long-distance trips made by plane are also more likely to have used these services, as are frequent users of smartphone transportation-related apps, and those who have previously used taxi and carsharing services. Among various attitudinal factors that were investigated, individuals with stronger pro-environmental, technology-embracing, and variety-seeking attitudes are more inclined to use ridehailing. These findings provide a starting point for efforts to forecast the adoption of on-demand services and their impacts on overall travel patterns across various regions and sociodemographics.
- Keywords
- Transportation, On-demand ride services, Uber, Lyft, Ridehailing, Ridesourcing, Millennials, Shared mobility, Lifestyles, MOBILITY, CHOICE, MODELS, FOCUS
Citation
Please use this url to cite or link to this publication: http://hdl.handle.net/1854/LU-01GJE5178Z03EX5WEEW2CSQK4M
- MLA
- Alemi, Farzad, et al. “What Influences Travelers to Use Uber? Exploring the Factors Affecting the Adoption of on-Demand Ride Services in California.” TRAVEL BEHAVIOUR AND SOCIETY, vol. 13, 2018, pp. 88–104, doi:10.1016/j.tbs.2018.06.002.
- APA
- Alemi, F., Circella, G., Handy, S., & Mokhtarian, P. (2018). What influences travelers to use Uber? Exploring the factors affecting the adoption of on-demand ride services in California. TRAVEL BEHAVIOUR AND SOCIETY, 13, 88–104. https://doi.org/10.1016/j.tbs.2018.06.002
- Chicago author-date
- Alemi, Farzad, Giovanni Circella, Susan Handy, and Patricia Mokhtarian. 2018. “What Influences Travelers to Use Uber? Exploring the Factors Affecting the Adoption of on-Demand Ride Services in California.” TRAVEL BEHAVIOUR AND SOCIETY 13: 88–104. https://doi.org/10.1016/j.tbs.2018.06.002.
- Chicago author-date (all authors)
- Alemi, Farzad, Giovanni Circella, Susan Handy, and Patricia Mokhtarian. 2018. “What Influences Travelers to Use Uber? Exploring the Factors Affecting the Adoption of on-Demand Ride Services in California.” TRAVEL BEHAVIOUR AND SOCIETY 13: 88–104. doi:10.1016/j.tbs.2018.06.002.
- Vancouver
- 1.Alemi F, Circella G, Handy S, Mokhtarian P. What influences travelers to use Uber? Exploring the factors affecting the adoption of on-demand ride services in California. TRAVEL BEHAVIOUR AND SOCIETY. 2018;13:88–104.
- IEEE
- [1]F. Alemi, G. Circella, S. Handy, and P. Mokhtarian, “What influences travelers to use Uber? Exploring the factors affecting the adoption of on-demand ride services in California,” TRAVEL BEHAVIOUR AND SOCIETY, vol. 13, pp. 88–104, 2018.
@article{01GJE5178Z03EX5WEEW2CSQK4M, abstract = {{On-demand ride services, such as those offered by Uber and Lyft, are transforming transportation supply and demand in many ways. As the popularity and visibility of Uber/Lyft grow, an understanding of the factors affecting the use of these services becomes more important. In this paper, we investigate the factors affecting the adoption of on-demand ride services among millennials (i.e. young adults born between 1981 and 1997), and members of the preceding Generation X (i.e. middle-aged adults born between 1965 and 1980) in California. We estimate binary logic models of the adoption of Uber/Lyft with and without the inclusion of attitudinal variables, using the California Millennials Dataset (N = 1975). The results are consistent across models: we find that highly educated, older millennials are more likely to use on-demand ride services than other groups. We also find that greater land-use mix and regional accessibility by car are associated with greater likelihood of adopting on-demand ride services. Respondents who report higher numbers of long-distance business trips and have a higher share of long-distance trips made by plane are also more likely to have used these services, as are frequent users of smartphone transportation-related apps, and those who have previously used taxi and carsharing services. Among various attitudinal factors that were investigated, individuals with stronger pro-environmental, technology-embracing, and variety-seeking attitudes are more inclined to use ridehailing. These findings provide a starting point for efforts to forecast the adoption of on-demand services and their impacts on overall travel patterns across various regions and sociodemographics.}}, author = {{Alemi, Farzad and Circella, Giovanni and Handy, Susan and Mokhtarian, Patricia}}, issn = {{2214-367X}}, journal = {{TRAVEL BEHAVIOUR AND SOCIETY}}, keywords = {{Transportation,On-demand ride services,Uber,Lyft,Ridehailing,Ridesourcing,Millennials,Shared mobility,Lifestyles,MOBILITY,CHOICE,MODELS,FOCUS}}, language = {{eng}}, pages = {{88--104}}, title = {{What influences travelers to use Uber? Exploring the factors affecting the adoption of on-demand ride services in California}}, url = {{http://doi.org/10.1016/j.tbs.2018.06.002}}, volume = {{13}}, year = {{2018}}, }
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