Project: Organizational changes, employee stress, and customer satisfaction: towards a concept oof flexihealth.
- project duration
- 01-OCT-99 – 30-SEP-03
- Analysis of different aspects related to restructuring and major organizational changes in Belgian companies: nature of the organizational changes, stressors and stress responses of employees and corresponding customer statisfaction. The project will also include an analysis of legal, ethical and socio-economical aspects related to organizational changes.