Academic Bibliography

Search 200 years of publications by Ghent University researchers.

Rebecca Van Herck

Faculty of Arts and Philosophy > Department of Translation, Interpreting and Communication

Work address: Groot-Brittanniëlaan 45, geb. B
9000 Gent
Email: Rebecca.VanHerck@UGent.be
ORCID iD: 0000-0002-1480-9615

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- Journal Article
Person- versus content-oriented approaches in English and German email responses to customer complaints: a cross-cultural analysis of moves and first-person pronouns

Rebecca Van Herck (UGent) , Babette Dobbenie and Sofie Decock (UGent)

(2021) Intercultural Pragmatics. 18(2). p.203-243
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'Can you send us a PM please?' : Service recovery interactions on social media from the perspective of organizational legitimacy

Rebecca Van Herck (UGent) , Sofie Decock (UGent) and Bernard De Clerck (UGent)

(2020) DISCOURSE CONTEXT & MEDIA. 38.
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Interpersonal strategies in E-Complaint refusals : textbook advice versus actual situated practice

Sofie Decock (UGent) , Bernard De Clerck (UGent) and Rebecca Van Herck (UGent)

(2020) BUSINESS AND PROFESSIONAL COMMUNICATION QUARTERLY. 83(3). p.285-308
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Language policy evaluation in business settings

Dieter Vermandere, Lieve Vangehuchten and Rebecca Van Herck (UGent)

(2019) EUROPEAN JOURNAL OF LANGUAGE POLICY. 11(1). p.25-46
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When the language bonus becomes an onus : a Belgian case study

Rebecca Van Herck (UGent) and Dieter Vermandere

(2016) EUROPEAN JOURNAL OF LANGUAGE POLICY. 8(2). p.191-207